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Onfido vs Veriff Comparison

Last updated:

Onfido

2.3(322 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID and a smartphone, clients can…

Veriff

5.0(4 reviews)

Starting at $229 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Veriff provides a state-of-the-art verification solution that enables companies to meet industry standards and onboard customers quickly without compromising trust and transparency. It offers cutting-edge AI-driven techn…

Veriff leads on user satisfaction with a 5.0-star rating across 4 reviews.

Onfido vs Veriff — at a glance

FeatureOnfidoVeriff
Rating2.3 / 55.0 / 5
Reviews3224
Starting priceContact for pricing$229 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIdentity Verification SoftwareIdentity and Access Management (IAM) Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2, GDPR, ISO 27001SOC 2, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Onfido and Veriff

  • Pricing: Veriff starts at $229 /Month. Onfido pricing is not publicly listed.
  • Free trial: Veriff offers a free trial; Onfido does not.
  • User satisfaction: Veriff scores higher with a 5.0-star average.
  • Deployment: Onfido supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Veriff supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Onfido vs Veriff — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity Verification Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Onfido - New SaaS Software
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Veriff - Identity and Access Management (IAM) Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Onfido

Best for fraud prevention with advanced biometric and document ID verification.

Choose if
  • You need a hybrid AI and human expert identity verification process.
  • Your company operates in financial services, marketplaces, or gig economy sectors.
  • You require flexible, configurable workflows for medium to large teams.
Consider alternatives if
  • You are a startup with a very limited budget needing low-cost solutions.
  • You want simple, low-touch identity verification with easy integration.

Veriff

Best for fast, accurate AI-driven identity verification in medium-sized businesses.

Choose if
  • You need rapid onboarding with identity checks averaging 6 seconds
  • Your business requires high accuracy with a 98% identity verification rate
  • You operate internationally and need support for diverse global identity documents
Consider alternatives if
  • You require highly customizable or complex IAM workflows beyond simple verification
  • You are a small business with limited budget or minimal identity verification needs

Onfido: Best for fraud prevention with advanced biometric and document ID verification. Veriff: Best for fast, accurate AI-driven identity verification in medium-sized businesses.

Description

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID ... Read More about Onfido

Veriff provides a state-of-the-art verification solution that enables companies to meet industry standards and onboard customers quickly without compromising trust and transparency. It ... Read More about Veriff

Entry Level Pricing

  • Not Available
  • Starts from $229

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

Not Available

8.7/10

User Ratings

Based on verified Spotsaas reviews

2.29

(322)

Best Company Size

51-500 employees500+ employees
50-500 employeesMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Onfido

No key benefits available yet.

Veriff

  • Smooth Verification Process: With Veriff, you can easily integrate identity verification into your existing workflows. This means less friction for your customers and a smoother onboarding experience, which can lead to higher conversion rates.
  • Security Measures: Veriff uses advanced technology to maintain protection of your customer data at all times. As a manager, you can trust that the identity verification process meets high security standards.
  • Global Reach with Local Adaptation: The platform supports a wide range of documents from various countries, making it easier for you to serve an international clientele. Your users will appreciate the flexibility and convenience of verifying their identities no matter where they are.
Best fit

Best fit

Onfido

No best-fit guidance available yet.

Veriff

  • 50-500 employees.
  • Industries: Fintech, E-commerce, Online Marketplaces, Travel and Hospitality, Gaming, and Telecommunications.
  • Job Titles: Compliance Officers, Risk Managers, Fraud Prevention Specialists, Customer Support Managers, and Product Managers.
Watchouts

Reasons buyers look elsewhere

Onfido

No alternatives guidance available yet.

Veriff

  • Users may seek alternatives to Veriff due to varying pricing structures, especially for startups or small businesses that require more budget-friendly identity verification solutions without compromising on security and efficiency.
  • Some organizations might require additional features not offered by Veriff, such as advanced fraud detection tools or integration capabilities with specific platforms, prompting a search for more tailored options.
  • Businesses operating in highly regulated industries may look for alternatives that provide enhanced compliance support or specific certifications, ensuring they meet stringent legal requirements during the verification process.

Software Demo

Demo

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Step 1 of 4

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How do Onfido and Veriff Compare on Features?

Total Features

6 Features

9 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Onfido and Veriff on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $229

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Veriff pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Onfido User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      68

      33

      5

      3

      202

      4

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally express dissatisfaction with Onfido's usability and support despite strong verification technology.

      What buyers like

      • Accuracy of biometric verification
      • Comprehensive identity checks
      • Automation features to streamline onboarding

      Common complaints

      • Poor customer support
      • Complex integration process

      Buyer sentiment

      Buyers appreciate Veriff's fast and accurate identity verification but express concerns about usability and reliability.

      What buyers like

      • Speed of verification
      • Accuracy of identity checks
      • Global document support

      Common complaints

      • User experience issues
      • Lack of pricing transparency

      Pros and Cons

      • Advanced biometric verification using facial recognition and document checks

      • Combination of automated checks with human expert review for accuracy

      • Features that simplify onboarding such as auto-fill forms and glare detection

      • Relatively low user rating (2.3/5) indicating possible reliability or usability issues

      • Pricing is quotation-based with no public transparency

      • Fast identity verification with average decision time of 6 seconds

      • High accuracy with 98% identity check rate and fewer false positives

      • Supports global document types enabling international customer onboarding

      • Relatively low user rating (2.3/5) indicating possible user experience or reliability issues

      • Limited pricing transparency with no public starting price

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Onfido or Veriff? Tell buyers what actually differs.

      List of Customers

      Customers

      Orange

      Orange

      Revolut

      Revolut

      Remitly

      Remitly

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Veriff screenshot

      3 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      4 Videos

      Top Alternatives to Onfido and Veriff in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Onfido or Veriff?
      Veriff edges out the other on user ratings (5.0 vs 2.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Onfido and Veriff offer a free trial?
      Veriff offers a free trial. Onfido does not.
      What is the starting price of Onfido vs Veriff?
      Onfido starts at Contact for pricing. Veriff starts at $229 /Month.
      What are the top alternatives to Onfido?
      Top alternatives to Onfido include Prove ID, Mob.id, Qualified, Workvivo, ID.me.
      What are the top alternatives to Veriff?
      Top alternatives to Veriff include AWS IAM, iDenfy, Salesforce Identity, IBM Security Verify Access, Alice Biometrics.