Adobe
Yes, both ngDesk and Jitbit Helpdesk offer a Free Trial.
ngDesk is designed for Large Enterprises, Medium Business and Small Business.
Jitbit Helpdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for ngDesk Starts at $4/User/Month whereas for Jitbit Helpdesk Starts at $24.92/Month when Billed Yearly.
Some top alternatives to ngDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Halo Service Desk, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, UseDesk, Sitehelpdesk, LabiDesk, HESK and BoldDesk.
Some top alternatives to Jitbit Helpdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Apptivo, Teamwork Desk, HelpDesk, SysAid, ReadyDesk, AzureDesk, Help Desk Premier, BoldDesk and Scopedesk.