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New Relic APM vs Zenoss vs Dynatrace Comparison

Last updated:

New Relic APM

4.5(382 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

Zenoss

3.9(42 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Zenoss Cloud is a cutting-edge SaaS-based platform designed to streamline IT operations in both on-premises and cloud environments. With its full-stack monitoring and observability capabilities, Zenoss enables businesses…

Dynatrace

4.4

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Dynatrace APM enables users to measure, monitor and diagnose every step of the user experience in real-time: how fast web pages load and how responsive apps respond. Its out-of-the-box intelligence captures application d…

New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.

New Relic APM vs Zenoss vs Dynatrace — at a glance

FeatureNew Relic APMZenossDynatrace
Rating4.5 / 53.9 / 54.4 / 5
Reviews38242
Starting priceContact for pricingContact for pricingContact for pricing
Free trial Yes No Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailableAvailable
Support modes24/7 (Live rep)24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobalGlobal

Key differences between New Relic APM and Zenoss

  • Free trial: New Relic APM offers a free trial; Zenoss does not.
  • Target audience: New Relic APM is built for Freelancers / Consultants and Large Enterprises, while Zenoss targets Large Enterprises and Medium Business.
  • User satisfaction: New Relic APM scores higher with a 4.5-star average.
  • Deployment: New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zenoss supports SaaS/Web/Cloud.

Compare New Relic APM vs Zenoss vs Dynatrace — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

New Relic APM - Application Performance Monitoring (APM) Tools
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Zenoss - Application Performance Monitoring (APM) Tools
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Dynatrace - Application Performance Monitoring (APM) Tools
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if
  • You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
  • Your organization requires flexible deployment across cloud and on-premises setups.
  • You have experienced DevOps or IT teams managing complex enterprise applications.
Consider alternatives if
  • You are a startup or small team with limited budget for monitoring tools.
  • Your team lacks experience in setting up and configuring application monitoring.

Zenoss

Best for large IT teams needing comprehensive, AI-driven full-stack monitoring.

Choose if
  • You manage complex hybrid IT environments combining data centers and cloud.
  • Your team requires AI-powered automation to reduce manual IT workload.
  • You need deep, contextual insights from normalized and streamed machine data.
Consider alternatives if
  • You are a small organization without dedicated IT expertise.
  • You need a quick, simple setup with minimal training requirements.

Dynatrace

Best for large enterprises needing real-time, AI-driven application performance insights.

Choose if
  • You require detailed, real-time breakdowns to quickly identify and resolve performance issues.
  • Your team consists of DevOps, SRE, or IT operations experts capable of handling complex setups.
  • You need comprehensive monitoring beyond standard metrics with intuitive, context-aware dashboards.
Consider alternatives if
  • You are a small startup or have a limited budget that cannot accommodate high pricing.
  • Your team lacks dedicated IT or DevOps expertise to manage resource-heavy, complex configurations.

New Relic APM: Best for detailed Java application performance monitoring in enterprise environments. Zenoss: Best for large IT teams needing comprehensive, AI-driven full-stack monitoring.

Description

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM

Zenoss Cloud is a cutting-edge SaaS-based platform designed to streamline IT operations in both on-premises and cloud environments. With its full-stack monitoring and observability ... Read More about Zenoss

Dynatrace APM enables users to measure, monitor and diagnose every step of the user experience in real-time: how fast web pages load and how responsive apps respond. Its out-of-the-box ... Read More about Dynatrace

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

9.8/10

8.9/10

9.7/10

User Ratings

Based on verified Spotsaas reviews

3.9

(42)

4.4

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
500-10,000 employeesLarge Enterprises
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Get pricing help
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Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Zenoss

No key benefits available yet.

Dynatrace

  • Dynatrace gives you a comprehensive, real-time view into your entire application environment, helping you quickly spot and resolve performance issues before they impact customers.
  • It leverages advanced AI capabilities to pinpoint root causes automatically, saving your teams countless hours spent troubleshooting manually.
  • With Dynatrace's intuitive dashboards and proactive alerts, managers and administrators stay informed and empowered to make data-driven decisions confidently.
Best fit

Best fit

Zenoss

No best-fit guidance available yet.

Dynatrace

  • 500 - 10,000 employees
  • Financial Services, SaaS, Technology, E-commerce, Healthcare, Telecommunications, Consulting
  • DevOps Engineers, IT Operations Managers, Application Performance Specialists, Site Reliability Engineers (SRE), Cloud Architects, CTOs, Infrastructure Managers
Watchouts

Reasons buyers look elsewhere

Zenoss

No alternatives guidance available yet.

Dynatrace

  • Users may seek alternatives if Dynatrace pricing exceeds their budget, prompting them to look for cost-effective solutions offering similar monitoring capabilities.
  • Businesses with simpler environments may find Dynatrace overly complex and prefer more user-friendly tools that require less training and configuration effort.
  • Organizations needing specialized integrations or customizations not readily supported by Dynatrace may consider alternative platforms with greater flexibility or open-source options.

Software Demo

Demo

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Step 1 of 4

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How do New Relic APM, Zenoss and Dynatrace Compare on Features?

Total Features

12 Features

9 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote
Get Quote

Compare New Relic APM, Zenoss and Dynatrace on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        New Relic APM pricing
        Zenoss pricing
        Dynatrace pricing

        Other Details

        Organization Types supported

        • Individuals
        • Medium Business
        • Small Business
        • Freelancers
        • Large Enterprises
        • Individuals
        • Medium Business
        • Small Business
        • Freelancers
        • Large Enterprises
        • Individuals
        • Medium Business
        • Small Business
        • Freelancers
        • Large Enterprises

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🌐 Global

        New Relic APM vs Zenoss User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        84

        57

        10

        2

        2

        7

        12

        2

        1

        0

        196

        84

        3

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks.

        What buyers like

        • Technology support breadth
        • Flexible deployment
        • Detailed transaction tracing

        Common complaints

        • Cost scalability
        • Setup complexity

        Buyer sentiment

        Buyers appreciate Zenoss for its powerful AIOps-driven monitoring and comprehensive infrastructure visibility but note its complexity and steep learning curve.

        What buyers like

        • AI-driven automation
        • Comprehensive full-stack monitoring
        • Integration flexibility

        Common complaints

        • Complex setup process
        • Steep learning curve for smaller teams

        Buyer sentiment

        Buyers appreciate Dynatrace’s comprehensive, real-time insights and intuitive dashboards but note its complexity, resource demands, and high cost as significant drawbacks.

        What buyers like

        • Ease of issue identification
        • Comprehensive user experience monitoring
        • Intuitive dashboards

        Common complaints

        • Complex setup process
        • High pricing

        Pros and Cons

        • Supports wide range of technologies with strong Java focus

        • Flexible deployment options for on-premises and cloud

        • Detailed transaction tracing for root cause analysis

        • Cost can increase significantly with scale

        • Resource-intensive monitoring may impact app performance

        • Seamless integration with both traditional data centers and cloud-native environments

        • AI-driven operations (AIOps) automate decision-making and reduce IT workload

        • Full-stack monitoring provides comprehensive visibility across IT infrastructure

        • Setup can be time-consuming, especially for legacy system migrations

        • Complexity may overwhelm smaller organizations without specialized expertise

        • Real-time, detailed breakdowns enabling quick issue identification and resolution

        • Comprehensive monitoring of the entire user experience beyond standard metrics

        • Intuitive, context-aware dashboards simplifying performance bottleneck detection

        • Pricing is often prohibitive for smaller businesses or startups

        • Resource-heavy monitoring can strain system performance in limited environments

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Atos

        Atos

        VMware

        VMware

        Cognizant

        Cognizant

        Samsung

        Samsung

        Daimler

        Daimler

        SAP

        SAP

        Media and Screenshots

        Screenshots

        New Relic APM screenshot

        8 Screenshots

        Impact Dashboard

        4 Screenshots

        AWS Performance monitoring | Dynatrace

        6 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        4 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, New Relic APM or Zenoss?
        New Relic APM edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do New Relic APM and Zenoss offer a free trial?
        New Relic APM offers a free trial. Zenoss does not.
        What is the starting price of New Relic APM vs Zenoss?
        New Relic APM starts at Contact for pricing. Zenoss starts at Contact for pricing.
        What are the top alternatives to New Relic APM?
        Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.
        What are the top alternatives to Zenoss?
        Top alternatives to Zenoss include ManageEngine Applications Manager, Scout APM, Datadog APM, AppDynamics, Dynatrace.

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