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New Relic APM vs Retrace Comparison

Last updated:

New Relic APM

4.5(382 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

Retrace

4.1(58 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Medium Business

Retrace is a suite of application performance monitoring tools that empower development teams to find, understand and fix inefficiencies at the source. It has deep hands-on experience with APM tools, and goal has been to…

New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.

New Relic APM vs Retrace — at a glance

FeatureNew Relic APMRetrace
Rating4.5 / 54.1 / 5
Reviews38258
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessIndividuals, Medium Business, Small Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep)Business Hours
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalUS

Key differences between New Relic APM and Retrace

  • Target audience: New Relic APM is built for Freelancers / Consultants and Large Enterprises, while Retrace targets Individuals and Medium Business.
  • User satisfaction: New Relic APM scores higher with a 4.5-star average.
  • Deployment: New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Retrace supports SaaS/Web/Cloud.

New Relic APM vs Retrace — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

New Relic APM - Application Performance Monitoring (APM) Tools
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Talk to an expert
Retrace - Application Performance Monitoring (APM) Tools
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Biggest differences

Start here before you go deeper into features.

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if
  • You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
  • Your organization requires flexible deployment across cloud and on-premises setups.
  • You have experienced DevOps or IT teams managing complex enterprise applications.
Consider alternatives if
  • You are a startup or small team with limited budget for monitoring tools.
  • Your team lacks experience in setting up and configuring application monitoring.

Retrace

Best for developer-focused application performance monitoring and troubleshooting.

Choose if
  • You are a small to medium software development or DevOps team focused on app delivery.
  • You need a streamlined, intuitive interface that simplifies identifying and fixing app inefficiencies.
  • You want expert-backed APM functionality that enhances troubleshooting productivity and application optimization.
Consider alternatives if
  • You require broad IT operations monitoring beyond application performance metrics.
  • Your team includes non-technical stakeholders needing simplified dashboards and easy accessibility.

New Relic APM: Best for detailed Java application performance monitoring in enterprise environments. Retrace: Best for developer-focused application performance monitoring and troubleshooting.

Description

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM

Retrace is a suite of application performance monitoring tools that empower development teams to find, understand and fix inefficiencies at the source. It has deep hands-on experience with ... Read More about Retrace

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.8/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

4.1

(58)

Best Company Size

51-500 employees500+ employees
Small businessesMedium businesses
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Software Demo

Demo

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How do New Relic APM and Retrace Compare on Features?

Total Features

12 Features

9 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare New Relic APM and Retrace on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      New Relic APM pricing
      Retrace pricing

      Other Details

      Organization Types supported

      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises
      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      New Relic APM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      84

      57

      10

      2

      2

      35

      20

      3

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks.

      What buyers like

      • Technology support breadth
      • Flexible deployment
      • Detailed transaction tracing

      Common complaints

      • Cost scalability
      • Setup complexity

      Buyer sentiment

      Users appreciate Retrace’s expert-backed, streamlined approach to application performance monitoring but note a learning curve and limited scope beyond developer teams.

      What buyers like

      • Ease of troubleshooting
      • Reliability of monitoring
      • Intuitive user interface

      Common complaints

      • Limited feature breadth
      • Initial learning curve

      Pros and Cons

      • Supports wide range of technologies with strong Java focus

      • Flexible deployment options for on-premises and cloud

      • Detailed transaction tracing for root cause analysis

      • Cost can increase significantly with scale

      • Resource-intensive monitoring may impact app performance

      • Streamlines troubleshooting and optimization to enhance productivity

      • Expert-backed and reliable APM functionality

      • Intuitive interface that removes obstacles to improving application delivery

      • Narrow focus on APM limits broader IT operations capabilities

      • Primarily designed for developers, limiting accessibility for other teams

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      New Relic APM screenshot

      8 Screenshots

      Combining your logs with lightweight code profiling

      5 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      4 Videos

      Top Alternatives to New Relic APM and Retrace in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, New Relic APM or Retrace?
      New Relic APM edges out the other on user ratings (4.5 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do New Relic APM and Retrace offer a free trial?
      Yes, both New Relic APM and Retrace offer a free trial.
      What is the starting price of New Relic APM vs Retrace?
      New Relic APM starts at Contact for pricing. Retrace starts at Contact for pricing.
      What are the top alternatives to New Relic APM?
      Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.
      What are the top alternatives to Retrace?
      Top alternatives to Retrace include AppLink.io, AppDoctor, Scout APM, Datadog APM, AppDynamics.

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