New Relic Alerts vs iLert vs LogBox.io Comparison
New Relic Alerts
Starting at Contact for pricing
- Individuals
- Large Enterprises
New Relic Alerts is a cutting-edge platform for getting started with Next Generation Monitoring. It's everything needed to thrive in a cloud-first world. From configuration to alert rules, it's easy and flexible to grow…
iLert
Starting at $9 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
iLert is an IT Alerting Software that notifies via Instant Messaging, E-mail, SMS and Voice Phone Call or any combination of them. iLert has the ability to send notifications to the personnel responsible for particular a…
LogBox.io
Starting at $7 /Month
- Free Trial
- Individuals
- Medium Business
LogBox.io is your one-stop solution for long-term archiving of Heroku logs. Set up only takes seconds - choose a plan, sign up, and create an S3 bucket along with an IAM user that has programmatic write access. Input you…
iLert leads on user satisfaction with a 4.6-star rating across 155 reviews.
New Relic Alerts vs iLert vs LogBox.io — at a glance
| Feature | New Relic Alerts | iLert | LogBox.io |
|---|---|---|---|
| Rating | 4.3 / 5 | 4.6 / 5 | — |
| Reviews | 14 | 155 | — |
| Starting price | Contact for pricing | $9 /User/Month | $7 /Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Individuals, Medium Business, Small Business |
| Category | IT Alerting Software | IT Alerting Software | IT Alerting Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available | — |
| Support modes | 24/7 (Live rep), Online | Online | Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, GDPR | SOC 2 |
| Data residency | Global | — | US |
Key differences between New Relic Alerts and iLert
- Pricing: iLert starts at $9 /User/Month. New Relic Alerts pricing is not publicly listed.
- Free trial: iLert offers a free trial; New Relic Alerts does not.
- Target audience: New Relic Alerts is built for Individuals and Large Enterprises, while iLert targets Large Enterprises and Medium Business.
- User satisfaction: iLert scores higher with a 4.6-star average.
- Deployment: New Relic Alerts supports SaaS/Web/Cloud; iLert supports SaaS/Web/Cloud.
Compare New Relic Alerts vs iLert vs LogBox.io — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most IT Alerting Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for detailed, customizable real-time monitoring in mid-sized tech teams.
- You need deep performance metrics down to code and transaction level for root cause analysis.
- Your team requires flexible alert thresholds tailored to specific applications and infrastructure.
- You want seamless integration with existing DevOps workflows and communication tools.
- Your organization has a very limited budget and cannot accommodate higher pricing.
- You require extensive third-party integrations beyond what New Relic currently offers.
Best for medium-sized IT teams needing customizable, multi-channel alerting.
- You require flexible alert notifications via SMS, email, voice, and instant messaging.
- Your team uses collaboration tools like Slack or PagerDuty and needs seamless integration.
- You want to schedule automatic, regular alerts tailored to specific IT infrastructure areas.
- Your organization has fewer than 50 employees with minimal alerting needs.
- You need advanced, enterprise-wide ITSM workflows for very large or complex environments.
Individuals, Medium Business, Small Business
New Relic Alerts: Best for detailed, customizable real-time monitoring in mid-sized tech teams. iLert: Best for medium-sized IT teams needing customizable, multi-channel alerting.
Description | New Relic Alerts is a cutting-edge platform for getting started with Next Generation Monitoring. It's everything needed to thrive in a cloud-first world. From configuration to alert rules, ... Read More about New Relic Alerts | iLert is an IT Alerting Software that notifies via Instant Messaging, E-mail, SMS and Voice Phone Call or any combination of them. iLert has the ability to send notifications to the ... Read More about iLert | LogBox.io is your one-stop solution for long-term archiving of Heroku logs. Set up only takes seconds - choose a plan, sign up, and create an S3 bucket along with an IAM user that has ... Read More about LogBox.io |
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User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50-500 employees501-5,000 employees | 50 to 1,000 employeesMedium Business | — |
Get pricing help | Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Proactive Monitoring: With New Relic Alerts, we can stay ahead of potential issues. The system notifies us before a minor glitch turns into a significant problem, allowing our team to act swiftly and maintain service reliability.
- Customizable Thresholds: We appreciate the flexibility of setting tailored alerts based on our unique metrics. This means we can focus on what's truly important for our specific applications and infrastructure without drowning in unnecessary notifications.
- Integrated Collaboration: New Relic Alerts seamlessly integrates with our existing workflows and communication tools. This ensures that when an alert is triggered, everyone involved—from developers to executives—can collaborate effectively to resolve the issue.
- Proactive Incident Management: iLert empowers teams to respond swiftly to incidents. You'll appreciate how its intelligent alerting system minimizes downtime by ensuring that the right people are notified at the right time.
- Seamless Integration: With support for numerous third-party tools, iLert integrates effortlessly into your existing workflows. Administrators will find it easy to connect with platforms like Slack, Microsoft Teams, and PagerDuty, enhancing collaboration across teams.
- Customizable Alerts: Tailor alerts to meet your specific needs. Whether it's adjusting notification channels or setting escalation policies, you have complete control over how and when your team receives updates.
No key benefits available yet.
Best fit
- 50-5,000 employees
- Martech, Fintech, SaaS, IT Services, Consulting
- DevOps Engineers, Site Reliability Engineers, Software Developers, IT Operations Managers, Product Managers
- 50 to 1,000 employees
- SaaS, IT Service Management, Telecommunications, E-commerce, and DevOps
- Operations Managers, Incident Managers, IT Support Specialists, and DevOps Engineers
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to New Relic Alerts due to high costs, especially for smaller teams or startups with limited budgets that require effective monitoring without the hefty price tag.
- Some teams may find New Relic's interface complex or overwhelming, prompting a search for simpler, more intuitive alerting solutions that enhance user experience and ease of use.
- Organizations with specific compliance or data privacy needs might look for alternatives that offer better control over data handling and storage, ensuring they meet industry regulations.
- Users may seek alternatives to iLert if they require more robust integration capabilities with specific tools or platforms that are critical to their workflow, ensuring seamless communication and data flow.
- Organizations experiencing budget constraints might explore other options that offer similar functionalities at a lower price point, helping them maintain essential services without overspending.
- Teams looking for highly customizable alerting solutions might consider alternatives that allow for tailored notifications and workflows to better suit their unique operational needs.
No alternatives guidance available yet.
Software Demo
Demo |  iLert has not given any software demo yet If you're the owner of this profile, add your demo.Contact us | LogBox.io has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do New Relic Alerts, iLert and LogBox.io Compare on Features?
Total Features | 0 Features | 0 Features | 2 Features |
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Unique Features | No features | No features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare New Relic Alerts, iLert and LogBox.io on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes | — |
ISO 27001 | ✓ Yes | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes | — |
Audit Logs | ✓ Yes | ✓ Yes | — |
Data Residency | 🌐 Global | — | 🇺🇸 US |
New Relic Alerts vs iLert User Reviews & Rating Comparison
User Ratings | 4.6 (based on 155 reviews) | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights New Relic Alerts' effectiveness in proactive monitoring and detailed analytics, tempered by concerns over pricing and UI complexity. What buyers like
Common complaints
| Buyer sentiment Users generally praise iLert for its reliable alerting and integration capabilities, though some note the need for clearer pricing and more enterprise features. What buyers like
Common complaints
| No expert review available for this product |
Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  4 Screenshots | No screenshots available. | No screenshots available. |
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Videos |  3 Videos | No videos available. | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, New Relic Alerts or iLert?
- iLert edges out the other on user ratings (4.6 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do New Relic Alerts and iLert offer a free trial?
- iLert offers a free trial. New Relic Alerts does not.
- What is the starting price of New Relic Alerts vs iLert?
- New Relic Alerts starts at Contact for pricing. iLert starts at $9 /User/Month.
- What are the top alternatives to New Relic Alerts?
- Top alternatives to New Relic Alerts include PagerDuty, Amixr, AlertOps, Spike.sh, DERDACK Enterprise Alert.
- What are the top alternatives to iLert?
- Top alternatives to iLert include Uptime, Uptime Robot, Better Uptime, OffAlerts, Pingmeter.