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MSP360 Backup vs Duplicati Comparison

Last updated:

MSP360 Backup

4.6(262 reviews)

Starting at $49.99 One-time

  • Free Trial
  • Medium Business
  • Small Business

MSP360 is a complete backup software package that is fully integrated with cloud backup service, MSP Safe. MSP Safe is a virtual data room stored in the cloud only accessible using a customer portal password. The service…

Duplicati

2.0(3 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Duplicati is free backup software that securely saves data using deduplication, compression, encryption and crypto-shredding. With the built-in scheduler, users are in total control of when backups are made. It supports…

MSP360 Backup leads on user satisfaction with a 4.6-star rating across 262 reviews.

MSP360 Backup vs Duplicati — at a glance

FeatureMSP360 BackupDuplicati
Rating4.6 / 52.0 / 5
Reviews2623
Starting price$49.99 One-timeContact for pricing
Free trial Yes No
Free version No No
Best forMedium Business, Small BusinessMedium Business, Small Business
CategoryBackup SoftwareBackup Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows, Installed - Mac
API——
Support modesBusiness Hours, OnlineOnline
CertificationsHIPAA, GDPR—
Data residencyUSGlobal

Key differences between MSP360 Backup and Duplicati

  • Pricing: MSP360 Backup starts at $49.99 One-time. Duplicati pricing is not publicly listed.
  • Free trial: MSP360 Backup offers a free trial; Duplicati does not.
  • User satisfaction: MSP360 Backup scores higher with a 4.6-star average.
  • Deployment: MSP360 Backup supports SaaS/Web/Cloud; Duplicati supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

MSP360 Backup vs Duplicati — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Backup Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

MSP360 Backup - Backup Software
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Talk to an expert
Duplicati - Backup Software
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Talk to an expert

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MSP360 Backup vs Duplicati: Biggest differences

Start here before you go deeper into features.

MSP360 Backup

Best for

Medium Business, Small Business

Duplicati

Best for

Medium Business, Small Business

MSP360 Backup typically suits Medium Business and Small Business. Duplicati tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

MSP360 is a complete backup software package that is fully integrated with cloud backup service, MSP Safe. MSP Safe is a virtual data room stored in the cloud only accessible using a ... Read More about MSP360 Backup

Duplicati is free backup software that securely saves data using deduplication, compression, encryption and crypto-shredding. With the built-in scheduler, users are in total control of when ... Read More about Duplicati

Entry Level Pricing

  • Starts from $49.99
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.6/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.56

(262)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Duplicati has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do MSP360 Backup and Duplicati Compare on Features?

Total Features

8 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare MSP360 Backup and Duplicati on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $49.99
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      MSP360 Backup pricing

      Pricing information not available

      MSP360 Backup vs Duplicati: Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      MSP360 Backup vs Duplicati Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      —

      Multi-Factor Auth (MFA)

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      MSP360 Backup User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      201

      54

      2

      1

      5

      0

      1

      0

      0

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 263 reviews, with consistently positive feedback.

      What buyers like

      • Easy to configure new storage, S3 integration, and reliable backup and restore testing.
      • Combines various providers like AWS, Azure, and local networks, offering a unified dashboard.
      • Easy deployment and monitoring features.

      Common complaints

      • The interface may be complex for non-technical users initially.
      • The GUI can be overwhelming for newcomers.
      • Limitations in GUI navigation and terminology during backup job creation.

      Buyer sentiment

      Buyer sentiment is cautious across 3 reviews, with several recurring concerns in feedback.

      What buyers like

      • Free and open-source
      • Supports multiple operating systems
      • Built-in scheduling feature

      Common complaints

      • Limited customer support
      • Steeper learning curve
      • No mobile app

      Pros and Cons

      • Comprehensive backup features

      • Strong cloud integration

      • User-friendly interface for management

      • Setup may be complex for new users

      • Cost may be high for small businesses

      • Offers strong data security features like encryption.

      • Allows for extensive customization in backup scheduling.

      • Compatible with a wide range of operating systems.

      • May require technical knowledge to set up.

      • Limited support options for troubleshooting.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used MSP360 Backup or Duplicati? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Destination

      2 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to MSP360 Backup and Duplicati in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, MSP360 Backup or Duplicati?
      MSP360 Backup edges out the other on user ratings (4.6 vs 2.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do MSP360 Backup and Duplicati offer a free trial?
      MSP360 Backup offers a free trial. Duplicati does not.
      What is the starting price of MSP360 Backup vs Duplicati?
      MSP360 Backup starts at $49.99 One-time. Duplicati starts at Contact for pricing.
      What are the top alternatives to MSP360 Backup?
      Top alternatives to MSP360 Backup include Veeam Backup & Replication, IDrive Online, HubStor, Jungle Disk Encrypted Cloud Backup, BDRSuite.
      What are the top alternatives to Duplicati?
      Top alternatives to Duplicati include Handy Backup, Remote Data Backups, NetApp, Datto Backupify, Rubrik.