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MSP360 Backup vs Carbonite Comparison

Last updated:

MSP360 Backup

4.5(930 reviews)

Starting at $49.99 One-time

  • Free Trial
  • Medium Business
  • Small Business

MSP360 is a complete backup software package that is fully integrated with cloud backup service, MSP Safe. MSP Safe is a virtual data room stored in the cloud only accessible using a customer portal password. The service…

Carbonite

4.2(432 reviews)

Starting at $4.91 /Month

  • Individuals
  • Medium Business

Backup software for Windows and Mac to protect data when disaster strikes. Carbonite's online backup service makes it easy and affordable to back up all the important files. With Carbonite, user can be sure that if somet…

MSP360 Backup leads on user satisfaction with a 4.5-star rating across 930 reviews.

MSP360 Backup vs Carbonite — at a glance

FeatureMSP360 BackupCarbonite
Rating4.5 / 54.2 / 5
Reviews930432
Starting price$49.99 One-time$4.91 /Month
Free trial Yes No
Free version No No
Best forMedium Business, Small BusinessIndividuals, Medium Business, Small Business
CategoryBackup SoftwareBackup Software
PlatformsSaaS/Web/CloudInstalled - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsHIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between MSP360 Backup and Carbonite

  • Pricing: MSP360 Backup starts at $49.99 One-time, while Carbonite starts at $4.91 /Month.
  • Free trial: MSP360 Backup offers a free trial; Carbonite does not.
  • Target audience: MSP360 Backup is built for Medium Business and Small Business, while Carbonite targets Individuals and Medium Business.
  • User satisfaction: MSP360 Backup scores higher with a 4.5-star average.
  • Deployment: MSP360 Backup supports SaaS/Web/Cloud; Carbonite supports Installed - Windows, Installed - Mac.

MSP360 Backup vs Carbonite — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Backup Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

MSP360 Backup - Backup Software
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Talk to an expert
Carbonite - Backup Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

MSP360 Backup

Best for

Medium Business, Small Business

Carbonite

Best for simple, automated backup of important files on small to medium businesses.

Choose if
  • You need easy, automated backup with minimal setup and management effort.
  • You want unlimited cloud storage for a single computer's data backup.
  • You require reliable scheduled backups with timely notifications for peace of mind.
Consider alternatives if
  • You have large initial data volumes needing fast backup completion.
  • You need extensive multi-device support or advanced backup for diverse hardware.

MSP360 Backup typically suits Medium Business and Small Business. Carbonite tends to fit Individuals and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

MSP360 is a complete backup software package that is fully integrated with cloud backup service, MSP Safe. MSP Safe is a virtual data room stored in the cloud only accessible using a ... Read More about MSP360 Backup

Backup software for Windows and Mac to protect data when disaster strikes. Carbonite's online backup service makes it easy and affordable to back up all the important files. With Carbonite, ... Read More about Carbonite

Entry Level Pricing

  • Starts from $49.99
  • Starts from $4.91 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

9.5/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do MSP360 Backup and Carbonite Compare on Features?

Total Features

8 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare MSP360 Backup and Carbonite on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $49.99
      • $4.91 , Billed Yearly

      Pricing Plans

      • Not Available
      • Basic

        • $58.99/year

        • $4.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      • Plus

        • $83.99/year

        • $6.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      • Prime

        • $104.99/year

        • $8.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      Pricing Page

      MSP360 Backup pricing
      Carbonite pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      MSP360 Backup User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      201

      54

      2

      1

      5

      83

      45

      17

      3

      6

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 263 reviews, with consistently positive feedback.

      What buyers like

      • Easy to configure new storage, S3 integration, and reliable backup and restore testing.
      • Combines various providers like AWS, Azure, and local networks, offering a unified dashboard.
      • Intuitive, easy deployment, and robust monitoring features.

      Common complaints

      • The interface may be complex for non-technical users initially.
      • The GUI can be overwhelming for newcomers.
      • Limitations in GUI navigation and terminology during backup job creation.

      Buyer sentiment

      Users generally find Carbonite reliable and easy to use for automated backups, though some experience frustration with initial backup speed and device support limitations.

      What buyers like

      • Ease of use
      • Automatic backup reliability
      • Backup scheduling and notifications

      Common complaints

      • Slow initial backup process
      • Limited device and file type support

      Pros and Cons

      • Comprehensive backup features

      • Strong cloud integration

      • User-friendly interface for management

      • Setup may be complex for new users

      • Cost may be high for small businesses

      • Automatic and reliable data backup reducing risk of data loss

      • User-friendly interface and easy setup process

      • Timely notifications and intuitive backup scheduling

      • Initial backup can be very time-consuming for large data sets

      • Automatic backup issues with certain file types like videos requiring manual updates

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      No screenshots available.

      Stop Backup

      2 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to MSP360 Backup and Carbonite in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, MSP360 Backup or Carbonite?
      MSP360 Backup edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do MSP360 Backup and Carbonite offer a free trial?
      MSP360 Backup offers a free trial. Carbonite does not.
      What is the starting price of MSP360 Backup vs Carbonite?
      MSP360 Backup starts at $49.99 One-time. Carbonite starts at $4.91 /Month.
      What are the top alternatives to MSP360 Backup?
      Top alternatives to MSP360 Backup include Pro Backup, Carbonite, Backblaze, GoodSync, BackupVault Cloud Backup.
      What are the top alternatives to Carbonite?
      Top alternatives to Carbonite include Ada, Backblaze, IvyBackup, IDrive Online, Livedrive.

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