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Compare Motadata HelpDesk vs Trakdesk vs Zendesk Support vs Zoho Desk

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Trakdesk - Help Desk Software
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Overview

Description

Motadata HelpDesk is a database driven Windows application that manages IT Help Desk Tickets, Requests and Issues. The Help Desk maintains a history of all issues, customers and service ... Read More

Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $9.99 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.4/10

8.6/10

User Ratings

4.5

(28)

4.5

(1)
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Software Demo

Demo

Features

Total Features

14 Features

14 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $9.99 , Billed Yearly
          Pricing Plans
          • Not Available
          • Starter

            • Email to ticket

            • Custom Domain

            • Ticket Time Tracking

            Show more +

          • Professional

            • Includes features of Starter plan, plus

            • Announcements

            • Multiple Business Hours

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          • Business

            • Includes features of Professional plan, plus

            • Game Mechanics

            • Portal Customization

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          7

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          2

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Motadata HelpDesk and Trakdesk offer a Free Trial.

          Motadata HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          Trakdesk is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Trakdesk begins at $9.99/User/Month when Billed Yearly, while pricing details for Motadata HelpDesk are unavailable.

          Some top alternatives to Motadata HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, TOPdesk, ReadyDesk, HelpdeskEddy, Milldesk, HESK and Help Desk Premier.

          Some top alternatives to Trakdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Helprace, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].