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Microsoft Teams vs Cisco Webex Teams Comparison

Last updated:

Microsoft Teams

4.3(32,097 reviews)

Starting at $4 /User/Month

  • Large Enterprises
  • Medium Business

Microsoft Teams is the chat-based workspace in Office 365 for teams in businesses of all sizes. Use chat to keep everyone on the same page and bring your ideas to life faster, with audio and video calls, screen sharing,…

Cisco Webex Teams

4.3(2,668 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Cisco WebEx Teams is a premium cloud-based collaboration service that combines the most widely used collaboration tools with the most advanced features in video and voice collaboration. With teams, you can meet in person…

Microsoft Teams vs Cisco Webex Teams — at a glance

FeatureMicrosoft TeamsCisco Webex Teams
Rating4.3 / 54.3 / 5
Reviews32,0972,668
Starting price$4 /User/MonthContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCollaboration SoftwareCollaboration Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows
APIAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Microsoft Teams and Cisco Webex Teams

  • Pricing: Microsoft Teams starts at $4 /User/Month. Cisco Webex Teams pricing is not publicly listed.
  • Deployment: Microsoft Teams supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Cisco Webex Teams supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

Microsoft Teams vs Cisco Webex Teams — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Collaboration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Microsoft Teams - Collaboration Software
Talk to an expert
Talk to an expert
Cisco Webex Teams - Collaboration Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Microsoft Teams

Best for Microsoft 365 users needing integrated team collaboration and communication.

Choose if
  • You require seamless integration with Microsoft 365 apps for efficient workflows.
  • Your team needs robust real-time collaboration tools like co-authoring and screen sharing.
  • You want a flexible, chat-based workspace supporting audio, video calls, and file sharing.
Consider alternatives if
  • Your organization does not use Microsoft 365 products or prefers non-Microsoft ecosystems.
  • You need extensive third-party app integrations beyond the limited Microsoft Marketplace offerings.

Cisco Webex Teams

Best for secure, feature-rich video and team collaboration in medium to large enterprises.

Choose if
  • You need integrated video conferencing, messaging, and screen sharing in one app
  • Your organization prioritizes enterprise-grade security and encrypted communications
  • You manage remote or distributed teams requiring robust collaboration tools
Consider alternatives if
  • You have a small team or need a lightweight, low-bandwidth solution
  • You require extensive customization of status, alerts, or a simpler user experience

Microsoft Teams: Best for Microsoft 365 users needing integrated team collaboration and communication. Cisco Webex Teams: Best for secure, feature-rich video and team collaboration in medium to large enterprises.

Description

Microsoft Teams is the chat-based workspace in Office 365 for teams in businesses of all sizes. Use chat to keep everyone on the same page and bring your ideas to life faster, with audio ... Read More about Microsoft Teams

Cisco WebEx Teams is a premium cloud-based collaboration service that combines the most widely used collaboration tools with the most advanced features in video and voice collaboration. ... Read More about Cisco Webex Teams

Entry Level Pricing

  • Starts from $4
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Medium BusinessLarge Enterprises
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Software Demo

Demo

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How do Microsoft Teams and Cisco Webex Teams Compare on Features?

Total Features

12 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Microsoft Teams and Cisco Webex Teams on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $4
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Microsoft Teams pricing
      Cisco Webex Teams pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Microsoft Teams User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1661

      149

      27

      4

      5

      182

      67

      14

      1

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Microsoft Teams as a powerful collaboration tool with strong integration and communication features, though some users find its complexity challenging.

      What buyers like

      • Integration with Microsoft 365
      • Ease of communication
      • User-friendly interface

      Common complaints

      • Complexity for new users
      • Limited app marketplace

      Buyer sentiment

      Overall positive user sentiment highlights ease of use, robust features, and strong security, tempered by some performance and setup challenges.

      What buyers like

      • Ease of use
      • Feature richness
      • Security and privacy

      Common complaints

      • Audio quality and bandwidth usage
      • Mobile app performance issues

      Pros and Cons

      • Seamless integration with Microsoft 365 applications

      • Comprehensive communication options including chat, calls, and video meetings

      • User-friendly and intuitive interface

      • Steep learning curve for newcomers due to feature richness

      • Limited third-party app marketplace restricting advanced customizations

      • Seamless user interface with smooth mobile performance

      • Comprehensive feature set including video conferencing, messaging, and screen sharing

      • Strong security and privacy features such as encryption

      • Higher than expected internet bandwidth consumption affecting audio quality

      • Occasional lag and performance issues on Android devices

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      SA Power Networks energizes

      SA Power Networks energizes

      ME and  the Bees Lemonade

      ME and the Bees Lemonade

      TREK Bicycle

      TREK Bicycle

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      screenshot

      5 Screenshots

      Videos

      video-0

      5 Videos

      video-0

      1 Videos

      Top Alternatives to Microsoft Teams and Cisco Webex Teams in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Microsoft Teams or Cisco Webex Teams?
      Microsoft Teams and Cisco Webex Teams are closely matched with equal user ratings of 4.3. The right choice depends on your team size, budget, and specific Collaboration Software needs.
      Do Microsoft Teams and Cisco Webex Teams offer a free trial?
      Neither Microsoft Teams nor Cisco Webex Teams currently lists a free trial.
      What is the starting price of Microsoft Teams vs Cisco Webex Teams?
      Microsoft Teams starts at $4 /User/Month. Cisco Webex Teams starts at Contact for pricing.
      What are the top alternatives to Microsoft Teams?
      Top alternatives to Microsoft Teams include Flock, CollaborateCloud, Zoho Connect, Zoho Cliq, ClickUp.
      What are the top alternatives to Cisco Webex Teams?
      Top alternatives to Cisco Webex Teams include Zoom, Cisco Webex Meetings, ezTalks, Zoho Cliq, ClickUp.

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