Which is better, Microsoft Dynamics 365 for Sales or Agile CRM?

Agile CRM edges out Microsoft Dynamics 365 for Sales based on user ratings across 1,715 reviews. That said, the best pick depends on your workflow — Microsoft Dynamics 365 for Sales may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

Do both Microsoft Dynamics 365 for Sales and Agile CRM offer a Free trial?

Microsoft Dynamics 365 for Sales offers Free Trial, but Agile CRM does not.

Who are the typical users of Microsoft Dynamics 365 for Sales?

Microsoft Dynamics 365 for Sales is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of Microsoft Dynamics 365 for Sales and Agile CRM?

Pricing for Microsoft Dynamics 365 for Sales starts at $65/User/Month, whereas Agile CRM starts at $9.99/User/Month.

What are the best alternatives to Microsoft Dynamics 365 for Sales?

Some top alternatives to Microsoft Dynamics 365 for Sales include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

What are the best alternatives to Agile CRM?

Some top alternatives to Agile CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.

Microsoft Dynamics 365 for Sales vs Agile CRM vs Bigin by Zoho CRM Comparison

Last updated: May 21, 2026

Microsoft Dynamics 365 for Sales

4.0(2,319 reviews)

Starting at $65 /User/Month

Free Trial
Large Enterprises
Medium Business

Microsoft Dynamics 365 for Sales is a leading solution for growing businesses and optimizing their sales. It brings together your sales data, insights, and activities, making it easier to connect with customers, close de…

View Pricing Read Reviews

Agile CRM

4.4(1,715 reviews)

Starting at $9.99 /User/Month

Freelancers / Consultants
Large Enterprises

Agile CRM is a market leading CRM system for managing and growing your business . It includes modules for sales force automation, customer service automation, marketing automation, accounts payable, accounts receivable a…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Agile CRM leads on user satisfaction with a 4.4-star rating across 1,715 reviews.

SpotSaaS Analysis

Microsoft Dynamics 365 for SalesAgile CRMBigin by Zoho CRM

The core difference between Microsoft Dynamics 365 for Sales and Agile CRM lies in their pricing, with Dynamics 365 being a premium option at $65 compared to Agile CRM's more budget-friendly price of $9.99. Microsoft Dynamics 365 for Sales is ideal for larger organizations seeking comprehensive sales solutions, while Agile CRM is suited for small businesses looking for cost-effective customer relationship management.

- Premium pricing at $65 - Comprehensive sales features - Suitable for larger organizations - Integrates with other Microsoft products - Advanced analytics and reporting - Customizable workflows

- Affordable pricing at $9.99 - User-friendly interface - Ideal for small businesses - Basic CRM functionalities - Quick setup and deployment - Limited advanced features

Microsoft Dynamics 365 for Sales vs Agile CRM vs Bigin by Zoho CRM — at a glance

Feature	Microsoft Dynamics 365 for Sales	Agile CRM	Bigin by Zoho CRM
Rating	4.0 / 5	4.4 / 5	4.3 / 5
Reviews	2,319	1,715	119
Starting price	$65 /User/Month	$9.99 /User/Month	$7 /User/Month
Free trial	Yes	No	Yes
Free version	No	No	No
Best for	Large Enterprises, Medium Business, Small Business	Freelancers / Consultants, Large Enterprises, Medium Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available	Available
Support modes	Business Hours, Online	24/7 (Live rep), Online	Business Hours, Online
Certifications	SOC 2	SOC 2	—
Data residency	Global	US	Global

Key differences between Microsoft Dynamics 365 for Sales and Agile CRM

Pricing: Microsoft Dynamics 365 for Sales starts at $65 /User/Month, while Agile CRM starts at $9.99 /User/Month.
Free trial: Microsoft Dynamics 365 for Sales offers a free trial; Agile CRM does not.
Target audience: Microsoft Dynamics 365 for Sales is built for Large Enterprises and Medium Business, while Agile CRM targets Freelancers / Consultants and Large Enterprises.
User satisfaction: Agile CRM scores higher with a 4.4-star average.
Deployment: Microsoft Dynamics 365 for Sales supports SaaS/Web/Cloud; Agile CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Microsoft Dynamics 365 for Sales vs Agile CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Microsoft Dynamics 365 for Sales (558) Talk to an expert Talk to an expert	Agile CRM (1195) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Microsoft Dynamics 365 for Sales

Best for

Large Enterprises, Medium Business, Small Business

Agile CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Microsoft Dynamics 365 for Sales typically suits Large Enterprises and Medium Business. Agile CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Microsoft Dynamics 365 for Sales is a leading solution for growing businesses and optimizing their sales. It brings together your sales data, insights, and activities, making it easier to ... Read More about Microsoft Dynamics 365 for Sales	Agile CRM is a market leading CRM system for managing and growing your business . It includes modules for sales force automation, customer service automation, marketing automation, accounts ... Read More about Agile CRM	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Starts from $65	Starts from $9.99 , Billed Yearly	Starts from $7 , Billed Yearly
Free Trial Availability	Get Free Trial	No free trial	Get Free Trial
Spotsaas Score What's this? ↗	9.0/10	8.9/10	9.0/10
User Ratings Based on verified Spotsaas reviews	4 (2319)	4.4 (1715)	4.3 (119)
	Get pricing help	Get pricing help	Visit website

Software Demo

Demo

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How do Microsoft Dynamics 365 for Sales, Agile CRM and Bigin by Zoho CRM Compare on Features?

Total Features	9 Features	10 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare Microsoft Dynamics 365 for Sales, Agile CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$65	$9.99 , Billed Yearly	$7 , Billed Yearly
Pricing Plans	Not Available	Free Get Started 50,000 Contacts & Companies Custom Data Fields Lead Scoring Show more + Starter Get Started Email Campaigns Web Engagement Contact Level Analytics Show more + Regular Get Started Helpdesk Groups Labels Show more + Browse all pricing plans	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	✓ Yes
HIPAA	—	✗ No
Data Residency	🌐 Global	🇺🇸 US

Microsoft Dynamics 365 for Sales vs Agile CRM User Reviews & Rating Comparison

User Ratings	4 (based on 2319 reviews)	4.4 (based on 1715 reviews)	4.3 (based on 119 reviews)
Rating Distribution	249 200 72 24 13	989 115 27 13 51	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is positive across 558 reviews, with strong overall satisfaction. What buyers like Easy to use and intuitive, requiring little training for basic sales functions. Seamlessly integrates with other Microsoft applications, enhancing productivity and collaboration. Offers robust tools for lead management, sales pipeline tracking, and customer insights. Common complaints The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users. Initial setup and customization require skilled resources, making it difficult for smaller teams or novice users. Can be slow or laggy at times, which frustrates users during crucial sales tasks.	Buyer sentiment Buyer sentiment is positive across 1195 reviews, with strong overall satisfaction. What buyers like Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly. Live chat feature is highly effective, providing real-time and efficient problem resolution. Support agents go above and beyond, often offering detailed explanations and personalized assistance. Common complaints Some specific functionality limitations, particularly regarding event reporting and sales team management. Adjustment to the user interface can take time, especially for those accustomed to other platforms. Some users reported uncertainty in the resolution's effectiveness immediately after receiving advice.	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	Deep integration with Microsoft ecosystem enhances usability. Comprehensive analytics provide valuable sales insights. Highly customizable to fit various business needs. Setup can be complex and time-consuming. Higher cost may deter small businesses.	Comprehensive automation features streamline operations. User-friendly design enhances accessibility for teams. Improves overall team efficiency significantly. Integration options may be limited. Complexity can deter new users.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	Adobe Accenture RBC Financial Group	No Customers information available.	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	4 Screenshots	3 Screenshots
Videos	1 Videos	3 Videos

Alternatives

Alternatives	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	Bigin by Zoho CRM 4.3 Hubspot Marketing Hub 4.5 ClickUp 4.4	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, Microsoft Dynamics 365 for Sales or Agile CRM?: Agile CRM edges out the other on user ratings (4.4 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Microsoft Dynamics 365 for Sales and Agile CRM offer a free trial?: Microsoft Dynamics 365 for Sales offers a free trial. Agile CRM does not.
What is the starting price of Microsoft Dynamics 365 for Sales vs Agile CRM?: Microsoft Dynamics 365 for Sales starts at $65 /User/Month. Agile CRM starts at $9.99 /User/Month.
What are the top alternatives to Microsoft Dynamics 365 for Sales?: Top alternatives to Microsoft Dynamics 365 for Sales include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
What are the top alternatives to Agile CRM?: Top alternatives to Agile CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.

Microsoft Dynamics 365 for Sales vs Agile CRM vs Bigin by Zoho CRM Comparison

Microsoft Dynamics 365 for Sales

Agile CRM

Bigin by Zoho CRM

Microsoft Dynamics 365 for Sales vs Agile CRM vs Bigin by Zoho CRM — at a glance

Key differences between Microsoft Dynamics 365 for Sales and Agile CRM

Compare Microsoft Dynamics 365 for Sales vs Agile CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Microsoft Dynamics 365 for Sales

Agile CRM

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

Get shortlist help from a software advisor

How do Microsoft Dynamics 365 for Sales, Agile CRM and Bigin by Zoho CRM Compare on Features?

Compare Microsoft Dynamics 365 for Sales, Agile CRM and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Microsoft Dynamics 365 for Sales vs Agile CRM User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions