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OneDesk - Project Management Software
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Overview

Description

mHelpDesk is web-based field service management software for professional service businesses helping them to streamline workflows and provide real-time information to their clients. It has ... Read More

OneDesk project management software is a solution that allows teams to safely collaborate and track the progress of any objective, whether personal or professional. With OneDesk you will be ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $12 , yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.2/10

8.8/10

User Ratings

4.3

(34)
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Software Demo

Demo

Features

Total Features

7 Features

32 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $12 , yearly
          Pricing Plans
          • Not Available
          • Standard

            $14

            /user/month

            • Help desk & project management

            • No.of User : 1

            • Includes:

            Show more +

          • Premium

            $16

            /user/month

            • Help desk

            • project management & professional services automation

            • no.of users - 1

            Show more +

          • Enterprise

            $19

            /user/month

            • Includes everything from Premium plus:

            • Unlimited Help Centers

            • Custom SMTP/IMAP

            Show more +

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          147

          Very Good

          66

          Good

          24

          Poor

          4

          Terible

          21

          Excellent

          2

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          mHelpDesk is a platform that offers a comprehensive solution for managing various aspects of work processes, as indicated by user feedback over the past 12 months. Users appreciate the ability to ...Read more

          OneDesk is a robust project management software designed to help teams collaborate and efficiently track progress across personal and professional projects. Its ability to provide visibility into ...Read more

          Pros and Cons
          • Platform allows storing entire database, enhancing data management and organization capabilities.

          • Smooth-running workflow with simultaneous job entry, visible calendars, and communication, minimizing miscommunication.

          • Efficient scheduling and job planning capabilities, saving time and streamlining processes.

          • Improved customer service through digital transition and top-notch workflow management.

          • Inconsistencies and challenges with system behavior, such as in importing/exporting data and record creation scenarios.

          • Technical issues and glitches encountered, such as slow performance, connectivity problems, and functionality not meeting expectations.

          • OneDesk allows teams to track the progress of both personal and professional objectives, offering visibility into past, present, and future project phases for better decision-making.

          • The platform includes features like task tracking, update sharing, comments, and file attachments, enabling smooth collaboration and communication within teams.

          • OneDesk provides detailed reporting tools that help teams analyze project progress, identify potential issues, and make data-driven decisions to keep projects on track.

          • By offering insights into all stages of a project, OneDesk allows teams to anticipate and address issues before they arise, helping ensure smoother project execution.

          • OneDesk may not offer the level of customization some teams need for highly specialized workflows or specific project needs.

          • The abundance of features might overwhelm smaller teams or those looking for a more streamlined, simpler project management tool.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Tasks Tree view

          5 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both mHelpDesk and OneDesk offer a Free Trial.

          mHelpDesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          OneDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of OneDesk begins at $12/user/month when yearly, while pricing details for mHelpDesk are unavailable.

          Some top alternatives to mHelpDesk includes Service Fusion, Housecall Pro, Smart Service, Bizom, BiznusSoft Field Service, Fieldd, FieldPlus, Odoo Field Service, Easy Field Services, Fieldworkhq, Service CRM and Fieldeas.

          Some top alternatives to OneDesk includes Quickbase , Smartsheet, ClickUp, Zoho Projects, Freshbooks, Jira, Wrike, TeamGantt, Teamwork, ProjectManager.com, Backlog, Worksuite, Quick Base, Resource Guru, Jira Service Desk, HelpDesk, HESK, Height and Scopedesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].