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Yes, both Metorik and Freshdesk offer a Free Trial.
Metorik is designed for Large Enterprises, Medium Business and Small Business.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for Metorik Starts at $41.70/Month when Billed Yearly whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.
Some top alternatives to Metorik includes Firecart, SellerCenter, CS-Cart, EasyEcom, 2Ship, BigCommerce, Ecomfit, Purchase Commerce, Cart, Web.com, Route For Merchants and Halo.
Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.