Mention vs BirdEye vs Reputation.com Comparison
Mention
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor mentions, and publish stories to…
BirdEye
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most accurate, real-time picture of…
Reputation.com
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to identity theft or some other a…
Mention vs BirdEye vs Reputation.com — at a glance
| Feature | Mention | BirdEye | Reputation.com |
|---|---|---|---|
| Rating | 4.2 / 5 | 4.2 / 5 | 4.4 / 5 |
| Reviews | 2,827 | 1,903 | 1,073 |
| Starting price | $24 /Month | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Reputation Management Software | Reputation Management Software | Reputation Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — | — |
| Support modes | 24/7 (Live rep) | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | SOC 2, GDPR | SOC 2, GDPR |
| Data residency | US | Global | Global |
Key differences between Mention and BirdEye
- Pricing: Mention starts at $24 /Month. BirdEye pricing is not publicly listed.
- Deployment: Mention supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; BirdEye supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Mention vs BirdEye vs Reputation.com — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for streamlined brand mention tracking and social media engagement monitoring.
- You need quick, accurate tracking of brand mentions across multiple platforms.
- Your marketing or customer support team requires automated alerts for social chatter.
- You want an intuitive interface that simplifies social media engagement monitoring.
- Your organization requires extensive social media platform coverage beyond Mention’s scope.
- You need highly customizable, enterprise-grade analytics workflows and responsive support.
Best for local businesses needing strong Google review management and support.
- You run a small to medium local business focused on improving Google reviews.
- Your customer service team requires guided, patient onboarding and support.
- You want a streamlined platform with effective tools for monitoring and responding to reviews.
- You need highly customizable features beyond standard reputation management tools.
- You prefer a self-service platform with minimal onboarding and limited reliance on support.
Best for large enterprises needing robust reputation recovery and detailed reporting.
- You are a large enterprise or government agency managing complex brand reputations.
- Your team requires comprehensive reporting tools to monitor and improve public perception.
- You need a platform with strong support for reputation recovery in sensitive sectors like law firms.
- You are a small business with limited budget or need for simpler tools.
- You require extensive third-party app integrations and a broad marketplace ecosystem.
Mention: Best for streamlined brand mention tracking and social media engagement monitoring. BirdEye: Best for local businesses needing strong Google review management and support.
Description | Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor ... Read More about Mention | BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most ... Read More about BirdEye | Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to ... Read More about Reputation.com |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.4/10 | 9.6/10 | 9.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business | Medium businessLarge enterprises |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Mention, BirdEye and Reputation.com Compare on Features?
Total Features | 7 Features | 14 Features | 6 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Mention, BirdEye and Reputation.com on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global | 🌐 Global |
Mention vs BirdEye User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Mention's ease of use and effective brand mention tracking, tempered by concerns over learning curve and support quality. What buyers like
Common complaints
| Buyer sentiment Users generally express strong satisfaction with BirdEye's customer support and effectiveness in managing online reputation, though some find the feature set complex and customization limited. What buyers like
Common complaints
| Buyer sentiment Users generally praise Reputation.com for its ease of use, effective review management, and strong customer support, while noting complexity and limited integrations as drawbacks. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  6 Screenshots |  8 Screenshots |  2 Screenshots |
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Videos |  1 Videos |  3 Videos |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Mention or BirdEye?
- Mention and BirdEye are closely matched with equal user ratings of 4.2. The right choice depends on your team size, budget, and specific Reputation Management Software needs.
- Do Mention and BirdEye offer a free trial?
- Yes, both Mention and BirdEye offer a free trial.
- What is the starting price of Mention vs BirdEye?
- Mention starts at $24 /Month. BirdEye starts at Contact for pricing.
- What are the top alternatives to Mention?
- Top alternatives to Mention include Cloud90, WebPunch, ReviewBuzz, Mentionlytics, Reputation.com.
- What are the top alternatives to BirdEye?
- Top alternatives to BirdEye include ReviewBuzz, Podium, Reputation Desk, Reputation.com, Trustpilot.