Mend vs Spruce vs Dialogue Comparison
Mend
Starting at Contact for pricing
- Individuals
- Large Enterprises
Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…
Spruce
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct quick and convenient medical exa…
Dialogue
Starting at Contact for pricing
- Large Enterprises
- Medium Business
DialogueTM is a next generation telemedicine software application for remote clinical data collection, secure communications, documentation, workflow management, cloud storage and population health analytics. It enables…
Spruce leads on user satisfaction with a 4.7-star rating across 10 reviews.
Mend vs Spruce vs Dialogue — at a glance
| Feature | Mend | Spruce | Dialogue |
|---|---|---|---|
| Rating | 4.5 / 5 | 4.7 / 5 | — |
| Reviews | 289 | 10 | — |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Telemedicine Software | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR | HIPAA, GDPR |
| Data residency | US | US | US |
Key differences between Mend and Spruce
- Free trial: Spruce offers a free trial; Mend does not.
- Target audience: Mend is built for Individuals and Large Enterprises, while Spruce targets Large Enterprises and Medium Business.
- User satisfaction: Spruce scores higher with a 4.7-star average.
- Deployment: Mend supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Spruce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Mend vs Spruce vs Dialogue — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for healthcare teams needing empathetic, flexible telemedicine patient connections.
- You are a healthcare provider or team seeking to improve patient engagement remotely.
- You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
- You need a solution that increases patient satisfaction while reducing operational expenses.
- Your organization is outside the healthcare industry or lacks remote patient interaction needs.
- You require transparent pricing and detailed feature information upfront for evaluation.
Best for small to medium healthcare providers needing streamlined telemedicine video exams.
- You require quick, convenient video consultations between patients and providers.
- Your practice values collaborative treatment prescribing during telemedicine visits.
- You operate a small or medium-sized primary care or specialty medical practice.
- Your organization lacks reliable internet connectivity for stable video calls.
- You need transparent pricing details upfront before committing to a platform.
Large Enterprises, Medium Business, Small Business
Mend: Best for healthcare teams needing empathetic, flexible telemedicine patient connections. Spruce: Best for small to medium healthcare providers needing streamlined telemedicine video exams.
Description | Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend | The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct ... Read More about Spruce | DialogueTM is a next generation telemedicine software application for remote clinical data collection, secure communications, documentation, workflow management, cloud storage and ... Read More about Dialogue |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.5/10 | 8.6/10 | 7.4/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessLarge Enterprises | Small BusinessMedium Business | — |
Get pricing help | Get pricing help | Get pricing help |
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How do Mend, Spruce and Dialogue Compare on Features?
Total Features | 7 Features | 6 Features | 3 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Mend, Spruce and Dialogue on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
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Pricing Page |  | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | — |
|---|---|---|---|
HIPAA | ✓ Yes | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US | 🇺🇸 US |
Mend vs Spruce User Reviews & Rating Comparison
User Ratings | 4.5 (based on 289 reviews) | 4.7 (based on 10 reviews) | No reviews available for the product |
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment with high ratings but limited review volume. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Media and Screenshots
Screenshots | No screenshots available. |  4 Screenshots | No screenshots available. |
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Alternatives
Alternatives |
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Related Blogs and Articles for Telemedicine Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Mend or Spruce?
- Spruce edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Mend and Spruce offer a free trial?
- Spruce offers a free trial. Mend does not.
- What is the starting price of Mend vs Spruce?
- Mend starts at Contact for pricing. Spruce starts at Contact for pricing.
- What are the top alternatives to Mend?
- Top alternatives to Mend include VCDoctor, Teledentix, eVisit, Amwell, Certintell.
- What are the top alternatives to Spruce?
- Top alternatives to Spruce include Teladoc, OnCall Health, Teledentix, Chiron Health, Upvio.