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Mattermost vs HCL Sametime Comparison

Last updated:

Mattermost

3.5(572 reviews)

Starting at $3.25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. It includes integrated video co…

HCL Sametime

3.6(234 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

HCL Sametime is a complete collaboration solution built for small and medium businesses that want to nurture their employees' ideas, streamline internal processes, and enhance customer relationships. It's a smart instant…

HCL Sametime leads on user satisfaction with a 3.6-star rating across 234 reviews.

Mattermost vs HCL Sametime — at a glance

FeatureMattermostHCL Sametime
Rating3.5 / 53.6 / 5
Reviews572234
Starting price$3.25 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnlineOnline
Certifications
Data residencyGlobalUS

Key differences between Mattermost and HCL Sametime

  • Pricing: Mattermost starts at $3.25 /User/Month. HCL Sametime pricing is not publicly listed.
  • Free trial: Mattermost offers a free trial; HCL Sametime does not.
  • User satisfaction: HCL Sametime scores higher with a 3.6-star average.
  • Deployment: Mattermost supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; HCL Sametime supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Mattermost vs HCL Sametime — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Mattermost - Business Instant Messaging Software
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Talk to an expert
HCL Sametime - Business Instant Messaging Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Mattermost

Best for

Large Enterprises, Medium Business, Small Business

HCL Sametime

Best for

Large Enterprises, Medium Business, Small Business

Mattermost typically suits Large Enterprises and Medium Business. HCL Sametime tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. ... Read More about Mattermost

HCL Sametime is a complete collaboration solution built for small and medium businesses that want to nurture their employees' ideas, streamline internal processes, and enhance customer ... Read More about HCL Sametime

Entry Level Pricing

  • Starts from $3.25
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

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Compare Mattermost and HCL Sametime on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $3.25
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Mattermost pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Mattermost User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      31

      1

      0

      1

      1

      60

      40

      15

      6

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 34 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Open source flexibility
      • Integrated video conferencing
      • Multiple app integrations

      Common complaints

      • Steeper learning curve
      • Requires self-hosting
      • Limited mobile features

      Buyer sentiment

      Buyer sentiment is mixed to positive across 123 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Complete collaboration solution
      • Enhances internal processes
      • Smart messaging features

      Common complaints

      • Complex setup process
      • Limited integrations
      • May not suit very small teams

      Pros and Cons

      • Highly customizable for specific business needs.

      • Strong integration with various business tools.

      • Supports both desktop and mobile platforms.

      • May require technical expertise for setup.

      • Self-hosting can lead to maintenance challenges.

      • Enhances internal processes for better efficiency.

      • Smart messaging features improve team communication.

      • Comprehensive collaboration tools in one platform.

      • Setup can be complex and time-consuming.

      • Limited integrations with other tools.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Samsung

      Samsung

      SAP

      SAP

      Commonwealth Bank

      Commonwealth Bank

      No Customers information available.

      Media and Screenshots

      Screenshots

      File List Integration

      4 Screenshots

      No screenshots available.

      Videos

      video-0

      4 Videos

      video-0

      1 Videos

      Top Alternatives to Mattermost and HCL Sametime in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Mattermost or HCL Sametime?
      HCL Sametime edges out the other on user ratings (3.6 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Mattermost and HCL Sametime offer a free trial?
      Mattermost offers a free trial. HCL Sametime does not.
      What is the starting price of Mattermost vs HCL Sametime?
      Mattermost starts at $3.25 /User/Month. HCL Sametime starts at Contact for pricing.
      What are the top alternatives to Mattermost?
      Top alternatives to Mattermost include mi.team, Rocket.Chat, Glip, Zulip, Output Messenger.
      What are the top alternatives to HCL Sametime?
      Top alternatives to HCL Sametime include MeetSpace, Hubgets, Trillian, Dialog, Office Chat.

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