NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Mattermost vs Arkchat Comparison

Last updated:

Mattermost

3.5(572 reviews)

Starting at $3.25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. It includes integrated video co…

Arkchat

Starting at $100 /user

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Arkchat is an innovative, generative AI-powered messaging platform designed to help businesses manage projects, enhance collaboration, and generate new leads. With Arkchat, businesses can streamline day-to-day communicat…

Mattermost leads on user satisfaction with a 3.5-star rating across 572 reviews.

Mattermost vs Arkchat — at a glance

FeatureMattermostArkchat
Rating3.5 / 5
Reviews572
Starting price$3.25 /User/Month$100 /user
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable
Support modesOnlineOnline
Certifications
Data residencyGlobalUS

Key differences between Mattermost and Arkchat

  • Pricing: Mattermost starts at $3.25 /User/Month, while Arkchat starts at $100 /user.
  • Target audience: Mattermost is built for Large Enterprises and Medium Business, while Arkchat targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Mattermost supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Arkchat supports SaaS/Web/Cloud.

Mattermost vs Arkchat — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Mattermost - Business Instant Messaging Software
Talk to an expert
Talk to an expert
Logo
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Mattermost vs Arkchat comparison

Get the full side-by-side as a PDF — these picks plus the top Business Instant Messaging Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Mattermost

Best for

Large Enterprises, Medium Business, Small Business

Arkchat

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Mattermost typically suits Large Enterprises and Medium Business. Arkchat tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. ... Read More about Mattermost

Arkchat is an innovative, generative AI-powered messaging platform designed to help businesses manage projects, enhance collaboration, and generate new leads. With Arkchat, businesses can ... Read More about Arkchat

Entry Level Pricing

  • Starts from $3.25
  • Starts from $100 , monthly

Free Trial Availability

  • Free Trial available

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

SpotSaaS advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Mattermost and Arkchat Compare on Features?

Total Features

0 Features

16 Features

Unique Features

No features

No unique features

Get Quote
Get Quote

Compare Mattermost and Arkchat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $3.25
      • $100 , monthly

      Pricing Plans

      • Not Available
      • Free

        Free

        • DMs

        • Post products services or artwork

        • Post videos and photos

        Show more +

      • Montlhy

        $100

        /user

        • Unlimited Group Chats

        • Unlimited topics in Groups

        • Organise messages topic-wise

        Show more +

      Pricing Page

      Mattermost pricing
      Arkchat pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Mattermost User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      31

      1

      0

      1

      1

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 34 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Open source flexibility
      • Integrated video conferencing
      • Multiple app integrations

      Common complaints

      • Steeper learning curve
      • Requires self-hosting
      • Limited mobile features

      No expert review available for this product

      Pros and Cons

      • Highly customizable for specific business needs.

      • Strong integration with various business tools.

      • Supports both desktop and mobile platforms.

      • May require technical expertise for setup.

      • Self-hosting can lead to maintenance challenges.

      No pros or cons available for this product

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Samsung

      Samsung

      SAP

      SAP

      Commonwealth Bank

      Commonwealth Bank

      No Customers information available.

      Media and Screenshots

      Screenshots

      File List Integration

      4 Screenshots

      Arkchat

      6 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      1 Videos

      Top Alternatives to Mattermost and Arkchat in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Mattermost or Arkchat?
      Mattermost edges out the other on user ratings (3.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Mattermost and Arkchat offer a free trial?
      Yes, both Mattermost and Arkchat offer a free trial.
      What is the starting price of Mattermost vs Arkchat?
      Mattermost starts at $3.25 /User/Month. Arkchat starts at $100 /user.
      What are the top alternatives to Mattermost?
      Top alternatives to Mattermost include mi.team, Rocket.Chat, Glip, Zulip, Output Messenger.
      What are the top alternatives to Arkchat?
      Top alternatives to Arkchat include Crypton.sh, Orso, OurPeople, Anypoint MQ, Dropvault.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.