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Market Maker vs Bitrix24 Comparison

Last updated:

Market Maker

5.0(295 reviews)

Starting at Contact for pricing

  • Individuals
  • Freelancers / Consultants

Market Maker is a complete, all-in-one Customer Relationship Management (CRM) software that provides the tools you need to automate your sales and marketing processes and provide comprehensive solutions to your clients.…

Bitrix24

4.2(400 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…

Market Maker leads on user satisfaction with a 5.0-star rating across 295 reviews.

Market Maker vs Bitrix24 — at a glance

FeatureMarket MakerBitrix24
Rating5.0 / 54.2 / 5
Reviews295400
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forIndividuals, Freelancers / Consultants, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareBusiness Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2GDPR
Data residencyUSGlobal

Key differences between Market Maker and Bitrix24

  • Free trial: Bitrix24 offers a free trial; Market Maker does not.
  • Target audience: Market Maker is built for Individuals and Freelancers / Consultants, while Bitrix24 targets Large Enterprises and Medium Business.
  • User satisfaction: Market Maker scores higher with a 5.0-star average.
  • Deployment: Market Maker supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Market Maker vs Bitrix24 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Market Maker - CRM Software
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Bitrix24
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Market Maker vs Bitrix24: Biggest differences

Start here before you go deeper into features.

Market Maker

Best for

Individuals, Freelancers / Consultants, Small Business

Bitrix24

Best all-in-one CRM and project management for SMBs needing flexible workflows.

Choose if
  • You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
  • Your teams require a single platform combining customer management, project tracking, and internal communication.
  • You want flexible customization options to adapt the software to diverse and evolving business needs.
Consider alternatives if
  • You need a lightweight, minimal feature set for simple workflows without complexity.
  • Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.

Market Maker typically suits Individuals and Freelancers / Consultants. Bitrix24 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Market Maker is a complete, all-in-one Customer Relationship Management (CRM) software that provides the tools you need to automate your sales and marketing processes and provide ... Read More about Market Maker

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.4/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.95

(295)

4.24

(400)

Best Company Size

1-50 employees51-500 employees
Get pricing help
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Software Demo

Demo

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How do Market Maker and Bitrix24 Compare on Features?

Total Features

7 Features

8 Features

Unique Features

No unique features

No unique features

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Compare Market Maker and Bitrix24 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Bitrix24 pricing

      Market Maker vs Bitrix24: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Market Maker vs Bitrix24 Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Market Maker User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      331

      0

      0

      0

      4

      251

      122

      28

      8

      13

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 335 reviews, with consistently positive feedback.

      What buyers like

      • Well-organized system that integrates CRM, leads, and advanced AI technology, making it effective for lead generation and nurturing.
      • User-friendly platform with excellent training videos and resources, even suitable for beginners or less tech-savvy users.
      • Strong support team providing clear communication, step-by-step guidance, and a sense of partnership, ensuring users feel valued and empowered.

      Common complaints

      • Some users feel it's too early to evaluate long-term results or the system's overall effectiveness comprehensively.
      • Initial setup and learning curve, particularly with unfamiliar tools like scripts, may require adjustment and effort for newcomers.
      • Limited feedback on actual outcomes regarding closing deals, leaving room for uncertainty about the program's tangible success rate.

      Buyer sentiment

      Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues.

      What buyers like

      • Feature-rich all-in-one platform
      • Ease of use
      • Flexibility and customization

      Common complaints

      • Complexity for new users
      • Technical bugs and stability issues

      Pros and Cons

      • Comprehensive tools streamline business processes.

      • Low total cost of ownership makes it accessible.

      • Automation features enhance productivity.

      • User interface may feel outdated.

      • Advanced features may be lacking.

      • Comprehensive all-in-one platform combining CRM, project management, and collaboration tools

      • Intuitive and user-friendly interface with minimal training required

      • Flexible customization options adapting to diverse business needs

      • Steep learning curve due to overwhelming number of features for new users

      • Occasional technical bugs impacting platform stability

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Market Maker or Bitrix24? Tell buyers what actually differs.

      Market Maker and Bitrix24 Customers

      Customers

      ReMax

      ReMax

      Century 21

      Century 21

      Coldwell Banker

      Coldwell Banker

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      screenshots

      17 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Market Maker and Bitrix24 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Market Maker or Bitrix24?
      Market Maker edges out the other on user ratings (5.0 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Market Maker and Bitrix24 offer a free trial?
      Bitrix24 offers a free trial. Market Maker does not.
      What is the starting price of Market Maker vs Bitrix24?
      Market Maker starts at Contact for pricing. Bitrix24 starts at Contact for pricing.
      What are the top alternatives to Market Maker?
      Top alternatives to Market Maker include Bigin by Zoho CRM, Creatio CRM, Sun Bear CRM, RAYNET CRM, Delta Sales CRM.
      What are the top alternatives to Bitrix24?
      Top alternatives to Bitrix24 include FlowWright, Function Point, SWELLEnterprise, vCita, Ninox Database.