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Luma Health vs ChartLogic Patient Portal Comparison

Last updated:

Luma Health

4.8(33 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution facilitates easy-to-use text mes…

ChartLogic Patient Portal

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ChartLogic Patient Portal is an advanced personalized healthcare record management solution that facilitates seamless interaction between health organizations and their individual patients. Patients can create intake for…

Luma Health leads on user satisfaction with a 4.8-star rating across 33 reviews.

Luma Health vs ChartLogic Patient Portal — at a glance

FeatureLuma HealthChartLogic Patient Portal
Rating4.8 / 5
Reviews33
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryPatient Engagement SoftwarePatient Engagement Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRHIPAA
Data residencyUSUS

Key differences between Luma Health and ChartLogic Patient Portal

  • Deployment: Luma Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ChartLogic Patient Portal supports SaaS/Web/Cloud.

Luma Health vs ChartLogic Patient Portal — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Luma Health - New SaaS Software
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Talk to an expert
ChartLogic Patient Portal - New SaaS Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Luma Health

Best for HIPAA-compliant, multilingual patient communication and appointment management.

Choose if
  • You need secure, HIPAA-compliant messaging for patient communication.
  • You want automated multilingual appointment reminders to reduce no-shows.
  • Your healthcare organization has dedicated administrative staff managing patient engagement.
Consider alternatives if
  • You operate a small practice without dedicated administrative resources.
  • You require transparent, fixed pricing or extensive integration details upfront.

ChartLogic Patient Portal

Best for healthcare providers needing integrated patient engagement with ChartLogic EMR.

Choose if
  • You require seamless integration with ChartLogic EMR for instant medical history access.
  • You want automated multi-channel appointment notifications via Email, SMS, and Voice.
  • You need HIPAA-compliant direct messaging between patients and providers.
Consider alternatives if
  • You are a small practice without EMR integration needs or limited IT resources.
  • You operate outside healthcare or need transparent pricing and clear ROI data.

Luma Health: Best for HIPAA-compliant, multilingual patient communication and appointment management. ChartLogic Patient Portal: Best for healthcare providers needing integrated patient engagement with ChartLogic EMR.

Description

Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution ... Read More about Luma Health

ChartLogic Patient Portal is an advanced personalized healthcare record management solution that facilitates seamless interaction between health organizations and their individual patients. ... Read More about ChartLogic Patient Portal

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.8

(33)

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do Luma Health and ChartLogic Patient Portal Compare on Features?

Total Features

5 Features

5 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Luma Health and ChartLogic Patient Portal on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Luma Health User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      74

      7

      0

      1

      0

      0

      0

      0

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express high satisfaction with Luma Health’s ease of use and effectiveness in reducing appointment no-shows.

      What buyers like

      • Ease of use
      • Effective appointment reminders
      • HIPAA compliance

      Common complaints

      • Lack of pricing transparency
      • Setup complexity for smaller teams

      Buyer sentiment

      No available user ratings or reviews to determine buyer sentiment.

      What buyers like

      • Seamless patient interaction
      • Automated notifications
      • HIPAA compliant

      Common complaints

      • Limited customization options
      • May require integration support
      • Not suitable for small practices

      Pros and Cons

      • HIPAA-compliant secure messaging

      • Multilingual communication capabilities

      • Automated appointment reminders reducing no-shows

      • Pricing is quotation-based and not publicly available

      • Limited information on integration capabilities

      • Seamless integration with ChartLogic EMR for instant medical history access

      • Automated appointment notifications via multiple channels (Email, SMS, Voice)

      • HIPAA compliant direct messaging between patients and providers

      • Pricing is quotation-based and not publicly available

      • Limited information on user ratings and reviews

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Cisco

      Cisco

      Stanford Medicine

      Stanford Medicine

      TMC

      TMC

      No Customers information available.

      Media and Screenshots

      Screenshots

      Luma Health screenshot

      3 Screenshots

      Intake and Consent Form

      4 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      5 Videos

      Top Alternatives to Luma Health and ChartLogic Patient Portal in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Luma Health or ChartLogic Patient Portal?
      Luma Health edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Luma Health and ChartLogic Patient Portal offer a free trial?
      Neither Luma Health nor ChartLogic Patient Portal currently lists a free trial.
      What is the starting price of Luma Health vs ChartLogic Patient Portal?
      Luma Health starts at Contact for pricing. ChartLogic Patient Portal starts at Contact for pricing.
      What are the top alternatives to Luma Health?
      Top alternatives to Luma Health include AestheticsPro, Healthquest, DocMeIn, Qualified, Workvivo.
      What are the top alternatives to ChartLogic Patient Portal?
      Top alternatives to ChartLogic Patient Portal include 75Health EHR, DocEngage Healthcare CRM (HCRM), Qualified, AdvancedEHR, DocEngage EHR.

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