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Lucidchart vs Mermaid Chart Comparison

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Lucidchart

4.2(4,531 reviews)

Starting at $0

  • Free Trial
  • Individuals
  • Large Enterprises

Lucidchart is the diagramming tool trusted by thousands of organizations and millions of users. This simple, intuitive tool allows everyone in the organization to arrange information quickly and easily. Lucidchart is use…

Mermaid Chart

Starting at $80.00 per user / year

  • Free Trial
  • Small Business
  • Medium Business

Introducing Mermaid Chart, the ultimate visualization solution that goes beyond typical charts and graphs. With its tagline as "A Complete Visualization Tool," Mermaid Chart offers a seamless way to map out vital informa…

Lucidchart leads on user satisfaction with a 4.2-star rating across 4,531 reviews.

Lucidchart vs Mermaid Chart — at a glance

FeatureLucidchartMermaid Chart
Rating4.2 / 5
Reviews4,531
Starting price$0$80.00 per user / year
Free trial Yes Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessSmall Business, Medium Business, Startups
CategoryDiagramming SoftwareDiagramming Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalUS

Key differences between Lucidchart and Mermaid Chart

  • Pricing: Lucidchart starts at $0, while Mermaid Chart starts at $80.00 per user / year.
  • Target audience: Lucidchart is built for Individuals and Large Enterprises, while Mermaid Chart targets Small Business and Medium Business.

Lucidchart vs Mermaid Chart — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Diagramming Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Lucidchart - Diagramming Software
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Mermaid Chart
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Talk to an expert

Free PDF comparison

Download this Lucidchart vs Mermaid Chart comparison

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Biggest differences

Start here before you go deeper into features.

Lucidchart

Best for collaborative process mapping and complex diagramming across teams.

Choose if
  • You need strong real-time collaboration and sharing features for teams.
  • Your team requires extensive diagramming templates and flexible workflow configurations.
  • You want seamless integration with other enterprise software tools.
Consider alternatives if
  • You prioritize a highly simplified mobile app experience for quick edits.
  • Your team demands extremely fast, error-free urgent revisions under tight deadlines.

Mermaid Chart

Best for

Small Business, Medium Business, Startups

Lucidchart typically suits Individuals and Large Enterprises. Mermaid Chart tends to fit Small Business and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Lucidchart is the diagramming tool trusted by thousands of organizations and millions of users. This simple, intuitive tool allows everyone in the organization to arrange information ... Read More about Lucidchart

Introducing Mermaid Chart, the ultimate visualization solution that goes beyond typical charts and graphs. With its tagline as "A Complete Visualization Tool," Mermaid Chart offers a ... Read More about Mermaid Chart

Entry Level Pricing

  • Starts from $0
  • Starts from $80.00 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Mermaid Chart has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Lucidchart and Mermaid Chart Compare on Features?

Total Features

8 Features

6 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Lucidchart and Mermaid Chart on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $0
      • $80.00 , Billed Yearly

      Pricing Plans

      • Free

        Free

        • Free includes:

        • 3 editable Lucidchart documents

        • 60 shapes per Lucidchart document

        Show more +

      • Individual

        • Everything on Free plus:

        • Unlimited editable documents

        • Unlimited objects per document

        Show more +

      • Team

        $10

        /user

        • Everything on Individual plus:

        • Developer platform

        • Visual Activities advanced controls

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Lucidchart pricing
      Mermaid Chart pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Freelancers
      • Large Enterprises
      • Small Business
      • Individuals
      • Medium Business
      • Freelancers
      • Large Enterprises
      • Small Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Lucidchart User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      267

      66

      9

      3

      11

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of collaboration and feature richness, tempered by concerns over billing issues and a learning curve.

      What buyers like

      • Ease of collaboration
      • Customer support quality
      • Feature variety and flexibility

      Common complaints

      • Billing and refund problems
      • Complexity and performance issues

      No expert review available for this product

      Pros and Cons

      • Excellent customer service with quick refunds and support

      • User-friendly interface with strong collaboration features

      • Wide range of diagramming features and templates

      • Billing issues including unexpected charges requiring support intervention

      • Longer learning curve for new users

      No pros or cons available for this product

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Amazon

      Amazon

      Siemens

      Siemens

      Volkswagen

      Volkswagen

      No Customers information available.

      Media and Screenshots

      Screenshots

      Create organized, efficient data flows in minutes

      5 Screenshots

      Teams

      3 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Lucidchart and Mermaid Chart in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Lucidchart or Mermaid Chart?
      Lucidchart edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Lucidchart and Mermaid Chart offer a free trial?
      Yes, both Lucidchart and Mermaid Chart offer a free trial.
      What is the starting price of Lucidchart vs Mermaid Chart?
      Lucidchart starts at $0. Mermaid Chart starts at $80.00 per user / year.
      What are the top alternatives to Lucidchart?
      Top alternatives to Lucidchart include Miro, FigJam, SmartDraw, Gliffy, Microsoft Visio.
      What are the top alternatives to Mermaid Chart?
      Top alternatives to Mermaid Chart include Sankey Flow Show, Microsoft Visio, Lucidchart, Cacoo, Creately.

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