LogMeIn Rescue vs DeskRoll Comparison
LogMeIn Rescue
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to quickly deploy the software and get s…
DeskRoll
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
DeskRoll is remote access software that enables you to access your computer from an iPad, iPhone, iPod Touch, or Android device. It allows you to access files and programs on your computer from virtually anywhere. DeskRo…
LogMeIn Rescue leads on user satisfaction with a 4.6-star rating across 129 reviews.
LogMeIn Rescue vs DeskRoll — at a glance
| Feature | LogMeIn Rescue | DeskRoll |
|---|---|---|
| Rating | 4.6 / 5 | 4.5 / 5 |
| Reviews | 129 | 6 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Installed - Windows, Installed - Mac |
| API | Available | — |
| Support modes | 24/7 (Live rep), Online | Business Hours |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | Global | Global |
Key differences between LogMeIn Rescue and DeskRoll
- User satisfaction: LogMeIn Rescue scores higher with a 4.6-star average.
- Deployment: LogMeIn Rescue supports SaaS/Web/Cloud; DeskRoll supports SaaS/Web/Cloud, Mobile - Android, Installed - Windows, Installed - Mac.
LogMeIn Rescue vs DeskRoll — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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LogMeIn Rescue vs DeskRoll: Biggest differences
Start here before you go deeper into features.
Best for efficient, secure remote IT support with unlimited machine access.
- You need unattended remote access for troubleshooting multiple machines efficiently.
- Your team requires an intuitive interface suitable for varied technical skill levels.
- You want seamless integration with admin tools and mobile camera support via Rescue Lens.
- Your organization has a very limited budget due to LogMeIn Rescue’s higher pricing.
- You require extensive mobile device support with simple mobile interfaces.
Large Enterprises, Medium Business, Small Business
LogMeIn Rescue typically suits Large Enterprises and Medium Business. DeskRoll tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to ... Read More about LogMeIn Rescue | DeskRoll is remote access software that enables you to access your computer from an iPad, iPhone, iPod Touch, or Android device. It allows you to access files and programs on your computer ... Read More about DeskRoll |
|---|---|---|
Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.1/10 | 7.7/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50-500 employees501-10,000 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Remote Support: With LogMeIn Rescue, we can easily connect with our customers and employees, regardless of their location. This means faster resolutions and improved customer satisfaction, as support is just a click away.
- Multi-Device Compatibility: Whether it's a desktop, tablet, or mobile device, LogMeIn Rescue supports a wide range of platforms. This flexibility lets us assist users on their preferred devices without any hassle.
- Security Features: We prioritize security in every interaction. LogMeIn Rescue uses advanced encryption and multi-factor authentication to protect sensitive information during remote sessions.
No key benefits available yet.
Best fit
- 50 to 10,000 employees
- IT support, telecommunications, healthcare, education, and e-commerce
- IT Support Specialists, Help Desk Technicians, Customer Service Representatives, Technical Support Managers, and Operations Managers
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives due to high subscription costs, especially for small businesses or startups that require cost-effective solutions without compromising on essential features and functionalities.
- Some may find LogMeIn Rescue's interface unintuitive, prompting them to explore alternatives that offer a more user-friendly experience and streamlined navigation for both technicians and end-users.
- Limited customization options can drive users to look for alternatives that allow greater flexibility in branding, workflow, and integration with existing tools tailored to their specific business needs.
No alternatives guidance available yet.
Software Demo
Demo |
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How do LogMeIn Rescue and DeskRoll Compare on Features?
Total Features | 7 Features | 3 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare LogMeIn Rescue and DeskRoll on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  |  |
LogMeIn Rescue vs DeskRoll: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
LogMeIn Rescue vs DeskRoll Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
LogMeIn Rescue User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise LogMeIn Rescue for its ease of use, robust remote support features, and security, though some note connectivity and pricing concerns. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 6 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
LogMeIn Rescue and DeskRoll Customers
Customers |  Motorola | No Customers information available. |
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Media and Screenshots
Screenshots |  1 Screenshots |  2 Screenshots |
|---|---|---|
Videos |  1 Videos |  2 Videos |
Top Alternatives to LogMeIn Rescue and DeskRoll in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, LogMeIn Rescue or DeskRoll?
- LogMeIn Rescue edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do LogMeIn Rescue and DeskRoll offer a free trial?
- Yes, both LogMeIn Rescue and DeskRoll offer a free trial.
- What is the starting price of LogMeIn Rescue vs DeskRoll?
- LogMeIn Rescue starts at Contact for pricing. DeskRoll starts at Contact for pricing.
- What are the top alternatives to LogMeIn Rescue?
- Top alternatives to LogMeIn Rescue include RescueAssist, UnRemot, ConnectWise Control, Splashtop Business Access, VNC Connect.
- What are the top alternatives to DeskRoll?
- Top alternatives to DeskRoll include CACHATTO, RemoteToPC, LogMeIn Pro, FlexiHub, LogMeIn Rescue.