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LiveHealth vs Giva eHelpDesk Comparison

Last updated:

LiveHealth

4.6(50 reviews)

Starting at $1,000 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

LiveHealth health hospital management software is a complete solution that allows staff to work smarter, and make the most of the resources available. With Live Health's advanced features, users be able to manage appoint…

Giva eHelpDesk

4.9(46 reviews)

Starting at $29 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Giva eHelpDesk hospital software helps hospitals streamline the administrative process and manage data with ease. Give eHelpDesk includes many powerful features for efficient scheduling, network connectivity monitoring,…

Giva eHelpDesk leads on user satisfaction with a 4.9-star rating across 46 reviews.

SpotSaaS Analysis

LiveHealthGiva eHelpDesk

The core difference lies in LiveHealth being tailored for medium to large hospitals with a focus on appointment and record management, while Giva eHelpDesk is a more affordable option likely suited for smaller organizations needing help desk solutions. Ideal buyers for LiveHealth are healthcare facilities seeking comprehensive management tools, whereas Giva eHelpDesk is suitable for businesses looking for budget-friendly customer support software.

- Best for medium to large hospitals - Efficient appointment and record management - User-friendly system for non-technical staff - Integrated online reporting capabilities - Secure patient communication features - Price: $1,000

- Affordable help desk solution - Suitable for small to medium-sized businesses - Focus on customer support management - Simple interface for ease of use - Cost-effective pricing at $29 - Ideal for organizations with limited budgets

LiveHealth vs Giva eHelpDesk — at a glance

FeatureLiveHealthGiva eHelpDesk
Rating4.6 / 54.9 / 5
Reviews5046
Starting price$1,000 /Month$29 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryHospital Management SoftwareHospital Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsHIPAASOC 2, HIPAA
Data residencyUSUS

Key differences between LiveHealth and Giva eHelpDesk

  • Pricing: LiveHealth starts at $1,000 /Month, while Giva eHelpDesk starts at $29 /User/Month.
  • User satisfaction: Giva eHelpDesk scores higher with a 4.9-star average.
  • Deployment: LiveHealth supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Giva eHelpDesk supports SaaS/Web/Cloud.

LiveHealth vs Giva eHelpDesk — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hospital Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

LiveHealth - Hospital Management Software
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Talk to an expert
Giva eHelpDesk - Hospital Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

LiveHealth

Best for medium to large hospitals needing efficient appointment and record management.

Choose if
  • You require a user-friendly system with simple navigation for non-technical staff.
  • You want integrated online reporting and payment capabilities with secure patient communication.
  • You need quick, efficient automation and responsive customer support for hospital administration.
Consider alternatives if
  • Your organization needs extensive customization of medical forms or reference ranges.
  • You operate a small clinic needing a minimal, highly simplified feature set.

Giva eHelpDesk

Best for

Large Enterprises, Medium Business, Small Business

LiveHealth typically suits Large Enterprises and Medium Business. Giva eHelpDesk tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

LiveHealth health hospital management software is a complete solution that allows staff to work smarter, and make the most of the resources available. With Live Health's advanced features, ... Read More about LiveHealth

Giva eHelpDesk hospital software helps hospitals streamline the administrative process and manage data with ease. Give eHelpDesk includes many powerful features for efficient scheduling, ... Read More about Giva eHelpDesk

Entry Level Pricing

  • Starts from $1,000
  • Starts from $29

Free Trial Availability

Spotsaas Score

What's this? ↗

8.5/10

7.0/10

User Ratings

Based on verified Spotsaas reviews

4.6

(50)

4.9

(46)

Best Company Size

Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

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How do LiveHealth and Giva eHelpDesk Compare on Features?

Total Features

5 Features

2 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare LiveHealth and Giva eHelpDesk on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $1,000
      • $29

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      LiveHealth pricing
      Giva eHelpDesk pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      LiveHealth User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 46 reviews)

      Rating Distribution

      38

      16

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive user sentiment praising ease of use, automation, and support, with some concerns about missing features and complexity for new users.

      What buyers like

      • Ease of use
      • Customer support
      • Automation and reporting

      Common complaints

      • Missing functionalities
      • Complexity for newcomers

      Buyer sentiment

      Buyer sentiment is very strong across 46 reviews, with consistently positive feedback.

      What buyers like

      • Streamlines administrative processes
      • Efficient scheduling
      • Data management ease

      Common complaints

      • Limited integration options
      • May lack advanced analytics
      • User interface could improve

      Pros and Cons

      • Easy to use with simple navigation suitable for non-developers

      • Quick and efficient reporting and automation features

      • Highly responsive and knowledgeable customer support

      • Lack of internal fax service and missing functionalities like UK patient registration forms

      • Complex features can be overwhelming for new users without proper guidance

      • Modular design allows for customization.

      • Streamlines administrative tasks effectively.

      • User-friendly scheduling features.

      • Integration with other systems may be limited.

      • Advanced analytics features are lacking.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      LiveHealth_customers_0

      LiveHealth_customers_0

      LiveHealth_customers_1

      LiveHealth_customers_1

      LiveHealth_customers_2

      LiveHealth_customers_2

      No Customers information available.

      Media and Screenshots

      Screenshots

      screenshots

      5 Screenshots

      eHelpDesk screenshot

      2 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to LiveHealth and Giva eHelpDesk in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, LiveHealth or Giva eHelpDesk?
      Giva eHelpDesk edges out the other on user ratings (4.9 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do LiveHealth and Giva eHelpDesk offer a free trial?
      Yes, both LiveHealth and Giva eHelpDesk offer a free trial.
      What is the starting price of LiveHealth vs Giva eHelpDesk?
      LiveHealth starts at $1,000 /Month. Giva eHelpDesk starts at $29 /User/Month.
      What are the top alternatives to LiveHealth?
      Top alternatives to LiveHealth include SoftClinic, Insta HMS, eHospital Systems, Lifeline HIMS, MocDoc HMS.
      What are the top alternatives to Giva eHelpDesk?
      Top alternatives to Giva eHelpDesk include SoftClinic, Insta HMS, Medstar HIS, PrimeCare, ProMed.

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