Giva eHelpDesk In-depth Pricing Details

• Up to 10 agents

• Up to 500 end users or customers

• 2 GB of storage

• 1 service desk

• 1 email inbox for converting emails into tickets

• Modules: Ticketing, Knowledgebase, Reporting, Self-Service Portal, Customer Satisfaction Surveys / Success Center, Asset Management and Change Management

• iOS and Android mobile HTML applications

• HIPPA compliance and Giva will sign your BAA

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• Up to 18 agents

• Up to 1500 end users or customers

• 5 GB of storage

• 3 service desks

• 3 email inboxes for converting emails into tickets

• Includes All Plan features

• No maximum number of agents

• Unlimited end users or customers

• 10 GB of storage

• Unlimited service desks

• Unlimited email inboxes for converting emails into tickets

• Includes All Plan Features

• Concurrent and Floating License Tokens available to reduce cost for less active agents, Level 2 and senior personnel

• LDAP Synchronization Tool - no coding required (additional setup charge)

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