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LightSpeed Restaurant vs ShopKeep Comparison

Last updated:

LightSpeed Restaurant

4.2(826 reviews)

Starting at $69 /Month

  • Free Trial
  • Medium Business
  • Small Business

The LightSpeed Restaurant is the perfect solution for restaurants looking to make a grand comeback after the pandemic. This cutting-edge software offers a range of contactless features, from table ordering and payments t…

ShopKeep

3.1(135 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Small Business

ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and integration with all the products you use…

LightSpeed Restaurant leads on user satisfaction with a 4.2-star rating across 826 reviews.

LightSpeed Restaurant vs ShopKeep — at a glance

FeatureLightSpeed RestaurantShopKeep
Rating4.2 / 53.1 / 5
Reviews826135
Starting price$69 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forMedium Business, Small BusinessMedium Business, Small Business
CategoryPOS SoftwareRetail Software
PlatformsSaaS/Web/Cloud, Mobile - iOS, Installed - MacSaaS/Web/Cloud, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
Certifications
Data residencyGlobalGlobal

Key differences between LightSpeed Restaurant and ShopKeep

  • Pricing: LightSpeed Restaurant starts at $69 /Month. ShopKeep pricing is not publicly listed.
  • User satisfaction: LightSpeed Restaurant scores higher with a 4.2-star average.
  • Deployment: LightSpeed Restaurant supports SaaS/Web/Cloud, Mobile - iOS, Installed - Mac; ShopKeep supports SaaS/Web/Cloud, Mobile - iOS.

LightSpeed Restaurant vs ShopKeep — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most POS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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ShopKeep - Retail Software
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Biggest differences

Start here before you go deeper into features.

LightSpeed Restaurant

Best for small to medium restaurants needing contactless ordering and integrated delivery.

Choose if
  • You want a POS with built-in contactless ordering and payment features.
  • Your restaurant requires integrated delivery and e-commerce capabilities within the POS.
  • You value an intuitive interface with comprehensive real-time reporting and analytics.
Consider alternatives if
  • You operate a large enterprise needing highly customizable or complex POS workflows.
  • You require extensive multi-location centralized management and consistent customer support.

ShopKeep

Best for small to mid-sized retail and hospitality businesses needing easy iPad POS.

Choose if
  • You want a simple, cloud-based iPad POS that works right out of the box.
  • Your business is a retail shop, restaurant, or salon with up to 200 employees.
  • You need quick setup with reliable performance and useful business analytics.
Consider alternatives if
  • You are a large enterprise requiring complex POS customizations and hardware integrations.
  • You need consistently responsive customer service and guaranteed hardware compatibility.

LightSpeed Restaurant: Best for small to medium restaurants needing contactless ordering and integrated delivery. ShopKeep: Best for small to mid-sized retail and hospitality businesses needing easy iPad POS.

Description

The LightSpeed Restaurant is the perfect solution for restaurants looking to make a grand comeback after the pandemic. This cutting-edge software offers a range of contactless features, ... Read More about LightSpeed Restaurant

ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and ... Read More about ShopKeep

Entry Level Pricing

  • Starts from $69
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

9.1/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
1-50 employees51-200 employees
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Software Demo

Demo

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How do LightSpeed Restaurant and ShopKeep Compare on Features?

Total Features

15 Features

24 Features

Unique Features

No unique features

No unique features

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Compare LightSpeed Restaurant and ShopKeep on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $69
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      LightSpeed Restaurant pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      LightSpeed Restaurant User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1022

      88

      10

      30

      267

      77

      17

      8

      6

      79

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall buyer sentiment is mixed, with praise for ease of use and reporting but concerns about customer service and billing issues.

      What buyers like

      • Ease of use
      • Comprehensive reporting
      • Responsive customer support

      Common complaints

      • Customer service delays
      • Billing and pricing problems

      Buyer sentiment

      Users generally appreciate the ease of use and business insights but express frustration with inconsistent support and hardware issues.

      What buyers like

      • Ease of use
      • Business analytics
      • Customer support availability

      Common complaints

      • Customer service inconsistency
      • Hardware compatibility problems

      Pros and Cons

      • Intuitive and easy-to-use interface

      • Comprehensive reporting and real-time analytics

      • Responsive and helpful customer support when available

      • Inconsistent customer service quality with long wait times reported

      • Billing accuracy issues and unexpected price increases

      • User-friendly interface providing valuable business insights

      • Easy setup and integration with online stores

      • Reliable system performance supporting small business growth

      • Inconsistent customer service quality causing delays

      • Hardware compatibility issues with printers and scanners

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Exclucity

      Exclucity

      Fleurty Girl

      Fleurty Girl

      Loyal Tee

      Loyal Tee

      No Customers information available.

      Media and Screenshots

      Screenshots

      Customers

      6 Screenshots

      screenshots

      5 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to LightSpeed Restaurant and ShopKeep in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, LightSpeed Restaurant or ShopKeep?
      LightSpeed Restaurant edges out the other on user ratings (4.2 vs 3.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do LightSpeed Restaurant and ShopKeep offer a free trial?
      Yes, both LightSpeed Restaurant and ShopKeep offer a free trial.
      What is the starting price of LightSpeed Restaurant vs ShopKeep?
      LightSpeed Restaurant starts at $69 /Month. ShopKeep starts at Contact for pricing.
      What are the top alternatives to LightSpeed Restaurant?
      Top alternatives to LightSpeed Restaurant include SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail, Toast.
      What are the top alternatives to ShopKeep?
      Top alternatives to ShopKeep include SpotOn, LivePOS, Lightspeed eCom, Square Point of Sale, LightSpeed Restaurant.

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