Lightspeed eCom vs Retail Pro Comparison
Lightspeed eCom
Starting at $69 /Month
- Free Trial
- Large Enterprises
- Medium Business
Lightspeed eCom software was designed for companies who want to take control of their inventory management and ecommerce sales to grow their business. Lightspeed eCom is a multi-channel inventory management solution that…
Retail Pro
Starting at $119 /Month
- Individuals
- Large Enterprises
Retail Pro is point of sale software to help companies manage their daily operations. It provides a wide range of features, from managing customers and inventory to accepting payments and printing receipts. The intuitive…
Lightspeed eCom leads on user satisfaction with a 3.9-star rating across 741 reviews.
Lightspeed eCom vs Retail Pro — at a glance
| Feature | Lightspeed eCom | Retail Pro |
|---|---|---|
| Rating | 3.9 / 5 | 3.7 / 5 |
| Reviews | 741 | 2,746 |
| Starting price | $69 /Month | $119 /Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Large Enterprises, Medium Business |
| Category | Ecommerce Software | Retail Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | Online | 24/7 (Live rep), Business Hours |
| Certifications | GDPR | — |
| Data residency | Global | US |
Key differences between Lightspeed eCom and Retail Pro
- Pricing: Lightspeed eCom starts at $69 /Month, while Retail Pro starts at $119 /Month.
- Free trial: Lightspeed eCom offers a free trial; Retail Pro does not.
- Target audience: Lightspeed eCom is built for Large Enterprises and Medium Business, while Retail Pro targets Individuals and Large Enterprises.
- User satisfaction: Lightspeed eCom scores higher with a 3.9-star average.
- Deployment: Lightspeed eCom supports SaaS/Web/Cloud; Retail Pro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Lightspeed eCom vs Retail Pro — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Ecommerce Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for small to medium retail stores needing flexible POS and inventory management.
- You run a small or medium retail store requiring easy daily operations management.
- You need a user-friendly POS system with detailed sales and inventory reporting.
- You want flexible automation and employee privilege controls via an intuitive interface.
- Your business handles very large item catalogs needing fast, high-performance software.
- You require advanced custom order features beyond standard retail POS capabilities.
Lightspeed eCom typically suits Large Enterprises and Medium Business. Retail Pro tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Lightspeed eCom software was designed for companies who want to take control of their inventory management and ecommerce sales to grow their business. Lightspeed eCom is a multi-channel ... Read More about Lightspeed eCom | Retail Pro is point of sale software to help companies manage their daily operations. It provides a wide range of features, from managing customers and inventory to accepting payments and ... Read More about Retail Pro |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.6/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Lightspeed eCom and Retail Pro Compare on Features?
Total Features | 11 Features | 9 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Lightspeed eCom and Retail Pro on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Lightspeed eCom User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 739 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate Retail Pro’s ease of use and reporting capabilities but express frustration with slow performance and limited advanced features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  1 Screenshots |  7 Screenshots |
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Videos |  1 Videos |  1 Videos |
Top Alternatives to Lightspeed eCom and Retail Pro in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Lightspeed eCom or Retail Pro?
- Lightspeed eCom edges out the other on user ratings (3.9 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Lightspeed eCom and Retail Pro offer a free trial?
- Lightspeed eCom offers a free trial. Retail Pro does not.
- What is the starting price of Lightspeed eCom vs Retail Pro?
- Lightspeed eCom starts at $69 /Month. Retail Pro starts at $119 /Month.
- What are the top alternatives to Lightspeed eCom?
- Top alternatives to Lightspeed eCom include ShopKeep, SkuIQ, ShopTill-e, WooCommerce, Shopify Plus.
- What are the top alternatives to Retail Pro?
- Top alternatives to Retail Pro include iVend Retail, GoFrugal POS Software, LivePOS, Visual Retail Plus, ShopKeep.