NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Laserfiche vs OnBase Comparison

Last updated:

Laserfiche

4.6(373 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Laserfiche is a powerful document management system. With a single version of the truth, user can access all pertinent information, including paper and electronic records on any device, on or off site! Laserfiche automat…

OnBase

4.2(330 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

OnBase provides enterprise information management capabilities that can help businesses optimise operations. It enables centralised secure storage of important content, allowing relevant data to be effortlessly delivered…

Laserfiche leads on user satisfaction with a 4.6-star rating across 373 reviews.

Laserfiche vs OnBase — at a glance

FeatureLaserficheOnBase
Rating4.6 / 54.2 / 5
Reviews373330
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business
CategoryDocument Management SoftwareEnterprise Content Management (ECM) Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows
APIAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep)
CertificationsSOC 2, HIPAA, GDPR, ISO 27001HIPAA, GDPR
Data residencyUSGlobal

Key differences between Laserfiche and OnBase

  • User satisfaction: Laserfiche scores higher with a 4.6-star average.
  • Deployment: Laserfiche supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; OnBase supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

Laserfiche vs OnBase — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Document Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Laserfiche - Document Management Software
Talk to an expert
Talk to an expert
OnBase - New SaaS Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Laserfiche vs OnBase comparison

Get the full side-by-side as a PDF — these picks plus the top Document Management Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Laserfiche

Best for mid-to-large teams needing automated, efficient document management.

Choose if
  • You require comprehensive automation from document capture to archiving.
  • Your organization values a single version of truth accessible on any device.
  • You need strong search and archiving capabilities with an intuitive interface.
Consider alternatives if
  • You are a small team needing simple document storage without automation.
  • Your workflows demand highly customizable form design and advanced reporting.

OnBase

Best for large enterprises needing customizable, secure content management solutions.

Choose if
  • You require centralized, secure storage for sensitive enterprise content.
  • Your organization needs a low-code platform to build tailored business process automations.
  • You want to improve productivity and reduce operational risks through flexible workflows.
Consider alternatives if
  • You are a small business with limited IT resources and need simple, out-of-the-box solutions.
  • You cannot accommodate complex, resource-intensive implementation and prefer transparent pricing.

Laserfiche: Best for mid-to-large teams needing automated, efficient document management. OnBase: Best for large enterprises needing customizable, secure content management solutions.

Description

Laserfiche is a powerful document management system. With a single version of the truth, user can access all pertinent information, including paper and electronic records on any device, on ... Read More about Laserfiche

OnBase provides enterprise information management capabilities that can help businesses optimise operations. It enables centralised secure storage of important content, allowing relevant ... Read More about OnBase

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.7/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Laserfiche and OnBase Compare on Features?

Total Features

11 Features

12 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Laserfiche and OnBase on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Large Enterprises
      • Small Business
      • Medium Business

      Platforms Supported

      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Laserfiche User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      440

      52

      6

      0

      3

      146

      74

      22

      8

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlighting ease of use, automation capabilities, and efficient document management, tempered by concerns over complexity and customization limits.

      What buyers like

      • Ease of use
      • Automation of workflows
      • Powerful search and archiving

      Common complaints

      • Complexity of advanced features
      • Limitations in customization

      Buyer sentiment

      Buyers generally appreciate OnBase for its robust content management and customization but note complexity and pricing as challenges.

      What buyers like

      • Customization flexibility
      • Security and compliance
      • Productivity improvements

      Common complaints

      • Complex implementation
      • Opaque pricing

      Pros and Cons

      • Intuitive and easy-to-use interface for both basic and advanced tasks

      • Efficient document management, search, and archiving capabilities

      • Strong automation features that reduce manual tasks and increase efficiency

      • Advanced features and customizations can be overwhelming without training

      • Limited customization options in form design and reporting

      • Centralized secure storage of important content

      • Low-code customization capabilities

      • Improves productivity and reduces operational risk

      • Pricing is quotation based and not publicly available

      • Implementation can be complex and resource intensive

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Alliant Credit Union

      Alliant Credit Union

      PEMCO Insurance

      PEMCO Insurance

      Media and Screenshots

      Screenshots

      Data Enter

      2 Screenshots

      No screenshots available.

      Videos

      video-0

      4 Videos

      video-0

      3 Videos

      Top Alternatives to Laserfiche and OnBase in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Laserfiche or OnBase?
      Laserfiche edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Laserfiche and OnBase offer a free trial?
      Neither Laserfiche nor OnBase currently lists a free trial.
      What is the starting price of Laserfiche vs OnBase?
      Laserfiche starts at Contact for pricing. OnBase starts at Contact for pricing.
      What are the top alternatives to Laserfiche?
      Top alternatives to Laserfiche include PandaDoc, M-Files, Docsvault, DocuWare, Greenbox.
      What are the top alternatives to OnBase?
      Top alternatives to OnBase include Laserfiche, Greenbox, Ezidox, Box, Box Relay.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.