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Kayako vs SeamlessDesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

TL;DR - Quick Comparison Summary

Description

Kayako is the premier customer support software, marketplace, and community for support teams. Kayako provides all the tools to create an engaging support experience for website visitors ... Read More

SeamlessDesk is a Help Desk Software for mid and small sized businesses and organizations looking to automate and streamline their internal and external communications, help desk ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $57
  • Starts from $19 , yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

9.2/10

8.4/10

9.2/10

User Ratings

3.6

(3)
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Software Demo

Demo

SeamlessDesk has not given any software demo yet

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How do Kayako, SeamlessDesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

16 Features

12 Features

29 Features

Unique Features

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        What Do Kayako, SeamlessDesk, Zendesk Support and Zoho Desk Cost?

        Pricing Option

              Starting From

              • Not Available
              • $57
              • $19 , yearly

              Pricing Plans

              • ESSENTIAL

                Custom

                • Advanced Ticketing System

                • Unlimited AI Suggested Responses

                • Knowledge Base Audit

                Show more +

              • ENTERPRISE

                Custom

                • Everything in Essential +

                • Fully Autonomous Resolutions

                • Ticket Summaries

                Show more +

              • Not Available
              • Support Team

                $25

                /user/month

                • Ticketing system

                • Email

                • Contact form and Web Widget

                Show more +

              • Suite Team

                $69

                /user/month

                • Support Team; plus

                • AI agents

                • Customer and internal knowledge base

                Show more +

              • Suite Professional

                $149

                /user/month

                • Suite Team plus

                • Live and custom analytics

                • Skills-based routing

                Show more +

              • Browse all pricing plans

              Pricing Page

              kayako pricingseamlessdesk pricingzendesk-support pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Not Available
              • Available
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              Get Quote

              Kayako vs SeamlessDesk vs Zendesk Support User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              89

              Very Good

              73

              Good

              11

              Poor

              4

              Terible

              18

              Excellent

              0

              Very Good

              2

              Good

              2

              Poor

              0

              Terible

              0

              Excellent

              1493

              Very Good

              214

              Good

              31

              Poor

              7

              Terible

              12

              Expert's Review generated by AI

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

              Pros and Cons

              Pros and Cons of Kayako

              Pros and Cons of SeamlessDesk

              Pros and Cons of Zendesk Support

              • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

              • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

              • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

              • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

              • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              No Integration information available.

              List of Customers

              Customers

              Kayako_customers_0

              Kayako_customers_0

              Kayako_customers_1

              Kayako_customers_1

              Kayako_customers_2

              Kayako_customers_2

              No Customers information available.

              Uber

              Uber

              Siemens

              Siemens

              Shopify

              Shopify

              Media and Screenshots

              Screenshots

              Kayako

              3 Screenshots

              screenshots

              5 Screenshots

              Zendesk

              5 Screenshots

              Videos

              video-0

              2 Videos

              No videos available.

              video-0

              2 Videos

              Add to Compare

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Kayako and SeamlessDesk offer a Free Trial.

              Kayako is designed for Large Enterprises, Medium Business and Small Business.

              SeamlessDesk is designed for Medium Business and Small Business.

              The starting price of SeamlessDesk begins at $57/Month, while pricing details for Kayako are unavailable.

              Some top alternatives to Kayako includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, Sitehelpdesk, LabiDesk, HESK and BoldDesk.

              Some top alternatives to SeamlessDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier, DeskXpand and Scopedesk.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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