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JumpCloud vs Teleport Comparison

Last updated:

JumpCloud

4.6(267 reviews)

Starting at $2 /User/Month

  • Free Trial
  • Individuals
  • Large Enterprises

JumpCloud offers a radically simple, secure way for IT to manage their customer's access to their cloud and on-premises applications. It does not require any hardware or software to be installed within the enterprise. Th…

Teleport

4.8(20 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Teleport provides a secure and efficient way of managing access within elastic infrastructure. It is an ideal solution for organizations requiring SSH audit, session replay/recording, and access behind firewalls. Telepor…

Teleport leads on user satisfaction with a 4.8-star rating across 20 reviews.

JumpCloud vs Teleport — at a glance

FeatureJumpCloudTeleport
Rating4.6 / 54.8 / 5
Reviews26720
Starting price$2 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryIdentity and Access Management (IAM) SoftwarePrivileged Access Management (PAM) Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR, ISO 27001
Data residencyGlobalUS

Key differences between JumpCloud and Teleport

  • Pricing: JumpCloud starts at $2 /User/Month. Teleport pricing is not publicly listed.
  • Target audience: JumpCloud is built for Individuals and Large Enterprises, while Teleport targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Teleport scores higher with a 4.8-star average.
  • Deployment: JumpCloud supports SaaS/Web/Cloud; Teleport supports SaaS/Web/Cloud.

JumpCloud vs Teleport — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity and Access Management (IAM) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

JumpCloud - Identity and Access Management (IAM) Software
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Teleport - Privileged Access Management (PAM) Software
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Biggest differences

Start here before you go deeper into features.

JumpCloud

Best for streamlined, secure cloud and hybrid access management without hardware.

Choose if
  • You need a unified directory to manage user identities across multiple platforms.
  • You want robust security features like multi-factor authentication for remote workforces.
  • You prefer a solution with no on-premises hardware or software installation.
Consider alternatives if
  • Your organization requires advanced, process-heavy IAM features for large enterprises.
  • You need transparent, fixed pricing without engaging sales for details.

Teleport

Best for secure, audited SSH access with seamless identity integration.

Choose if
  • You need comprehensive SSH session recording and privileged access auditing.
  • Your organization requires automated short-lived certificate management for authentication.
  • You want seamless integration with existing identity providers and OpenSSH standards.
Consider alternatives if
  • Your team is small without dedicated security roles or SSH access needs.
  • You prefer transparent pricing and minimal setup complexity for simple access scenarios.

JumpCloud: Best for streamlined, secure cloud and hybrid access management without hardware. Teleport: Best for secure, audited SSH access with seamless identity integration.

Description

JumpCloud offers a radically simple, secure way for IT to manage their customer's access to their cloud and on-premises applications. It does not require any hardware or software to be ... Read More about JumpCloud

Teleport provides a secure and efficient way of managing access within elastic infrastructure. It is an ideal solution for organizations requiring SSH audit, session replay/recording, and ... Read More about Teleport

Entry Level Pricing

  • Starts from $2 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.3/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.62

(267)

4.8

(20)

Best Company Size

50-500 employees501-5,000 employees
51-500 employees500+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

JumpCloud

  • User Management: JumpCloud allows administrators to easily manage user identities across multiple platforms and devices. With a single, unified directory, you can confirm that your team has smooth access to the resources they need, improving productivity and reducing the need for multiple logins.
  • Reliable Security Protocols: As an executive, you'll appreciate JumpCloud's strong security features, including multi-factor authentication and secure password management. These measures protect sensitive data and reduce the risk of security breaches, giving you and your team peace of mind.
  • Flexible Access Controls: JumpCloud provides granular access controls designed for your organization's needs. Whether you're managing remote teams or a hybrid workforce, you can easily grant or revoke access based on roles and responsibilities, building a secure and collaborative work environment.
Best fit

Best fit

JumpCloud

  • 50 to 5,000 employees
  • SaaS, Fintech, Healthcare, Education, and Consulting
  • IT Administrators, System Administrators, Security Engineers, and DevOps Engineers

Teleport

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

JumpCloud

  • Users may seek alternatives to JumpCloud due to budget constraints, as some organizations find the pricing structure challenging, especially for smaller businesses or startups with limited IT budgets.
  • Organizations experiencing rapid growth might require more customizable or scalable solutions that better fit their evolving needs, prompting them to explore alternatives that offer greater flexibility.
  • Companies with specific compliance requirements may look for alternatives that provide tailored features or integrations to meet industry standards, ensuring they remain compliant without additional complexities.

Teleport

No alternatives guidance available yet.

Software Demo

Demo

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How do JumpCloud and Teleport Compare on Features?

Total Features

11 Features

5 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare JumpCloud and Teleport on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $2 , Billed Yearly
      • Not Available

      Pricing Plans

      • Build Your Own Directory

        • User Identity & Attribute Management

        • Password Management, MFA

        • 3rd Party Directory Integrations (e.g. AD)

        Show more +

      • Pro

        • Cloud Directory

        • Cloud LDAP & RADIUS

        • SSO (SAML 2.0) & User Provisioning

        Show more +

      • Education

        • Automated on-boarding and off-boarding of students and faculty

        • Decreased time and effort for IT staff managing user and Web access rights

        • Tight integration with G Suite & Office 365, PowerSchool, and other .edu specific applications

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      JumpCloud pricing
      Teleport pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      JumpCloud User Reviews & Rating Comparison

      User Ratings

      4.8

      (based on 20 reviews)

      Rating Distribution

      206

      57

      4

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise JumpCloud for its ease of use, strong security features, and flexible access controls, though some note pricing opacity and limited advanced enterprise features.

      What buyers like

      • Ease of use
      • Security features
      • Flexible access management

      Common complaints

      • Pricing transparency
      • Limited enterprise process features

      Buyer sentiment

      Users appreciate Teleport's robust security features and seamless identity integration but note some complexity in setup and pricing clarity.

      What buyers like

      • Security and compliance features
      • Integration with identity providers
      • Session recording and auditing

      Common complaints

      • Pricing transparency
      • Setup complexity

      Pros and Cons

      • Unified directory for managing user identities across platforms

      • Robust security features including multi-factor authentication

      • Granular, flexible access controls for remote and hybrid workforces

      • Pricing details are not publicly available, requiring sales contact

      • May lack advanced enterprise process-heavy features for very large organizations

      • Seamless integration with existing identity providers

      • Automated short-lived certificate management

      • Comprehensive SSH session recording and auditing

      • Limited pricing transparency requiring sales contact

      • Potential complexity in initial setup for smaller teams

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used JumpCloud or Teleport? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      Application

      5 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to JumpCloud and Teleport in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, JumpCloud or Teleport?
      Teleport edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do JumpCloud and Teleport offer a free trial?
      Yes, both JumpCloud and Teleport offer a free trial.
      What is the starting price of JumpCloud vs Teleport?
      JumpCloud starts at $2 /User/Month. Teleport starts at Contact for pricing.
      What are the top alternatives to JumpCloud?
      Top alternatives to JumpCloud include Okta, Oracle Identity Management, SailPoint IdentityIQ, AWS IAM, Azure AD.
      What are the top alternatives to Teleport?
      Top alternatives to Teleport include PrivX, ManageEngine PAM360, CyberArk PAS, Thycotic Secret Server, RevBits Privileged Access Management.