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JumpCloud vs Authgear Comparison

Last updated:

JumpCloud

4.5(2,487 reviews)

Starting at $2 /User/Month

  • Free Trial
  • Individuals
  • Large Enterprises

JumpCloud offers a radically simple, secure way for IT to manage their customer's access to their cloud and on-premises applications. It does not require any hardware or software to be installed within the enterprise. Th…

Authgear

Starting at $100 /Month

  • Large Enterprises
  • Medium Business

Authgear is a Software-as-a-Service (SaaS) provider of enterprise Identity and Access Management solutions. We deliver the information security tools that are necessary to manage identity, access privileges and associate…

JumpCloud leads on user satisfaction with a 4.5-star rating across 2,487 reviews.

JumpCloud vs Authgear — at a glance

FeatureJumpCloudAuthgear
Rating4.5 / 5
Reviews2,487
Starting price$2 /User/Month$100 /Month
Free trial Yes No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryIdentity and Access Management (IAM) SoftwareIdentity and Access Management (IAM) Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalGlobal

Key differences between JumpCloud and Authgear

  • Pricing: JumpCloud starts at $2 /User/Month, while Authgear starts at $100 /Month.
  • Free trial: JumpCloud offers a free trial; Authgear does not.
  • Target audience: JumpCloud is built for Individuals and Large Enterprises, while Authgear targets Large Enterprises and Medium Business.
  • Deployment: JumpCloud supports SaaS/Web/Cloud; Authgear supports SaaS/Web/Cloud.

JumpCloud vs Authgear — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity and Access Management (IAM) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

JumpCloud - Identity and Access Management (IAM) Software
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Authgear - Identity and Access Management (IAM) Software
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Biggest differences

Start here before you go deeper into features.

JumpCloud

Best for streamlined, secure cloud and hybrid access management without hardware.

Choose if
  • You need a unified directory to manage user identities across multiple platforms.
  • You want robust security features like multi-factor authentication for remote workforces.
  • You prefer a solution with no on-premises hardware or software installation.
Consider alternatives if
  • Your organization requires advanced, process-heavy IAM features for large enterprises.
  • You need transparent, fixed pricing without engaging sales for details.

Authgear

Best for medium businesses needing secure, flexible IAM with seamless user experience.

Choose if
  • You require robust multi-factor authentication and advanced encryption for security.
  • Your organization needs flexible integration across web, mobile, and API platforms.
  • You manage a medium-sized company (50-500 employees) in fintech, SaaS, or e-commerce.
Consider alternatives if
  • You are a very small business seeking minimal or simple IAM features.
  • You need a highly customized on-premise IAM solution rather than SaaS.

JumpCloud: Best for streamlined, secure cloud and hybrid access management without hardware. Authgear: Best for medium businesses needing secure, flexible IAM with seamless user experience.

Description

JumpCloud offers a radically simple, secure way for IT to manage their customer's access to their cloud and on-premises applications. It does not require any hardware or software to be ... Read More about JumpCloud

Authgear is a Software-as-a-Service (SaaS) provider of enterprise Identity and Access Management solutions. We deliver the information security tools that are necessary to manage identity, ... Read More about Authgear

Entry Level Pricing

  • Starts from $2 , Billed Yearly
  • Starts from $100

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employees501-5,000 employees
50-500 employeesMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

JumpCloud

  • Streamlined User Management: JumpCloud allows administrators to easily manage user identities across multiple platforms and devices. With a single, unified directory, you can ensure that your team has seamless access to the resources they need, enhancing productivity and minimizing the hassle of juggling multiple logins.
  • Enhanced Security Protocols: As an executive, you’ll appreciate JumpCloud’s robust security features, including multi-factor authentication and secure password management. These measures protect sensitive data and help mitigate potential security breaches, ensuring peace of mind for both you and your team.
  • Flexible Access Controls: JumpCloud provides granular access controls tailored to your organization's needs. Whether you're managing remote teams or a hybrid workforce, you can easily grant or revoke access based on roles and responsibilities, fostering a secure yet collaborative work environment.

Authgear

  • Seamless User Experience: Authgear simplifies authentication for your users, enabling a frictionless login process that enhances engagement and satisfaction. Imagine your customers breezing through their sign-in without the usual hurdles.
  • Robust Security Measures: With multi-factor authentication and advanced encryption protocols, Authgear fortifies your user data against breaches. You can rest easy knowing that your organization is protected by industry-leading security standards.
  • Flexible Integration Options: Whether you’re using web apps, mobile platforms, or APIs, Authgear easily integrates with your existing systems. This adaptability allows teams to implement authentication solutions without major overhauls or disruptions.
Best fit

Best fit

JumpCloud

  • 50 to 5,000 employees
  • SaaS, Fintech, Healthcare, Education, and Consulting
  • IT Administrators, System Administrators, Security Engineers, and DevOps Engineers

Authgear

  • 50 to 500 employees
  • Fintech, SaaS, E-commerce, Healthcare, and Education
  • roles such as IT Managers, Security Officers, Product Managers, and Software Developers
Watchouts

Reasons buyers look elsewhere

JumpCloud

  • Users may seek alternatives to JumpCloud due to budget constraints, as some organizations find the pricing structure challenging, especially for smaller businesses or startups with limited IT budgets.
  • Organizations experiencing rapid growth might require more customizable or scalable solutions that better fit their evolving needs, prompting them to explore alternatives that offer greater flexibility.
  • Companies with specific compliance requirements may look for alternatives that provide tailored features or integrations to meet industry standards, ensuring they remain compliant without additional complexities.

Authgear

  • Users might seek alternatives to Authgear due to specific compliance requirements that necessitate a solution with tailored regulatory features, ensuring adherence to industry standards and legal obligations.
  • Organizations may find Authgear's pricing structure not aligned with their budget constraints, prompting them to explore more cost-effective identity management solutions that offer similar functionalities.
  • The need for advanced customization options can drive users to consider alternatives if Authgear's platform does not provide the flexibility required for unique branding or user experience enhancements.

Software Demo

Demo

No software demo available

Authgear has not given any software demo yet

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Step 1 of 4

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How do JumpCloud and Authgear Compare on Features?

Total Features

11 Features

11 Features

Unique Features

No unique features

No unique features

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Compare JumpCloud and Authgear on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $2 , Billed Yearly
      • $100

      Pricing Plans

      • Build Your Own Directory

        • User Identity & Attribute Management

        • Password Management, MFA

        • 3rd Party Directory Integrations (e.g. AD)

        Show more +

      • Pro

        • Cloud Directory

        • Cloud LDAP & RADIUS

        • SSO (SAML 2.0) & User Provisioning

        Show more +

      • Education

        • Automated on-boarding and off-boarding of students and faculty

        • Decreased time and effort for IT staff managing user and Web access rights

        • Tight integration with G Suite & Office 365, PowerSchool, and other .edu specific applications

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      JumpCloud pricing
      Authgear pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      JumpCloud User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      206

      57

      4

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise JumpCloud for its ease of use, strong security features, and flexible access controls, though some note pricing opacity and limited advanced enterprise features.

      What buyers like

      • Ease of use
      • Security features
      • Flexible access management

      Common complaints

      • Pricing transparency
      • Limited enterprise process features

      Buyer sentiment

      Overall buyer sentiment is not available due to lack of ratings and reviews, but product benefits suggest positive user experience and strong security features.

      What buyers like

      • Ease of integration
      • Security robustness
      • User experience

      Common complaints

      • Pricing transparency
      • Lack of user feedback

      Pros and Cons

      • Unified directory for managing user identities across platforms

      • Robust security features including multi-factor authentication

      • Granular, flexible access controls for remote and hybrid workforces

      • Pricing details are not publicly available, requiring sales contact

      • May lack advanced enterprise process-heavy features for very large organizations

      • Seamless user authentication experience reducing login friction

      • Robust security with multi-factor authentication and advanced encryption

      • Flexible integration across web, mobile, and API platforms

      • Lack of publicly available pricing details may complicate budgeting

      • No explicit rating or user feedback data available to assess reliability

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      hkpc

      hkpc

      CIMIC

      CIMIC

      REES

      REES

      Media and Screenshots

      Screenshots

      Application

      5 Screenshots

      Signup Page screenshot

      3 Screenshots

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to JumpCloud and Authgear in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, JumpCloud or Authgear?
      JumpCloud edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do JumpCloud and Authgear offer a free trial?
      JumpCloud offers a free trial. Authgear does not.
      What is the starting price of JumpCloud vs Authgear?
      JumpCloud starts at $2 /User/Month. Authgear starts at $100 /Month.
      What are the top alternatives to JumpCloud?
      Top alternatives to JumpCloud include Okta, Oracle Identity Management, SailPoint IdentityIQ, AWS IAM, Azure AD.
      What are the top alternatives to Authgear?
      Top alternatives to Authgear include Okta, SailPoint IdentityIQ, AWS IAM, Ping Identity, OneLogin.

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