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JumpCloud vs Authentik Comparison

Last updated:

JumpCloud

4.5(2,487 reviews)

Starting at $2 /User/Month

  • Free Trial
  • Individuals
  • Large Enterprises

JumpCloud offers a radically simple, secure way for IT to manage their customer's access to their cloud and on-premises applications. It does not require any hardware or software to be installed within the enterprise. Th…

Authentik

Starting at Contact for pricing

  • Large Enterprises
  • Small Business

Introducing Authentik, the ultimate Identity Provider offering unparalleled versatility in today's digital landscape. Designed for professionals who prioritize top-notch security standards and aim to seamlessly enhance t…

JumpCloud leads on user satisfaction with a 4.5-star rating across 2,487 reviews.

JumpCloud vs Authentik — at a glance

FeatureJumpCloudAuthentik
Rating4.5 / 5
Reviews2,487
Starting price$2 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Small Business, Medium Business
CategoryIdentity and Access Management (IAM) SoftwareIdentity and Access Management (IAM) Software
PlatformsSaaS/Web/CloudBrowser Based (Cloud)
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001GDPR
Data residencyGlobalUS

Key differences between JumpCloud and Authentik

  • Pricing: JumpCloud starts at $2 /User/Month. Authentik pricing is not publicly listed.
  • Free trial: JumpCloud offers a free trial; Authentik does not.
  • Target audience: JumpCloud is built for Individuals and Large Enterprises, while Authentik targets Large Enterprises and Small Business.
  • Deployment: JumpCloud supports SaaS/Web/Cloud; Authentik supports Browser Based (Cloud).

JumpCloud vs Authentik — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity and Access Management (IAM) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

JumpCloud - Identity and Access Management (IAM) Software
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Authentik
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

JumpCloud

Best for streamlined, secure cloud and hybrid access management without hardware.

Choose if
  • You need a unified directory to manage user identities across multiple platforms.
  • You want robust security features like multi-factor authentication for remote workforces.
  • You prefer a solution with no on-premises hardware or software installation.
Consider alternatives if
  • Your organization requires advanced, process-heavy IAM features for large enterprises.
  • You need transparent, fixed pricing without engaging sales for details.

Authentik

Open-source IAM tool for advanced, customizable authentication setups.

Choose if
  • You need versatile support for multiple advanced authentication protocols.
  • Your team includes IT security or DevOps professionals comfortable with configuration.
  • You want to enhance and customize your existing identity management infrastructure.
Consider alternatives if
  • You lack dedicated IT or security staff to manage setup and maintenance.
  • You require a turnkey, out-of-the-box IAM solution with extensive vendor support.

JumpCloud: Best for streamlined, secure cloud and hybrid access management without hardware. Authentik: Open-source IAM tool for advanced, customizable authentication setups.

Description

JumpCloud offers a radically simple, secure way for IT to manage their customer's access to their cloud and on-premises applications. It does not require any hardware or software to be ... Read More about JumpCloud

Introducing Authentik, the ultimate Identity Provider offering unparalleled versatility in today's digital landscape. Designed for professionals who prioritize top-notch security standards ... Read More about Authentik

Entry Level Pricing

  • Starts from $2 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employees501-5,000 employees
Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

JumpCloud

  • Streamlined User Management: JumpCloud allows administrators to easily manage user identities across multiple platforms and devices. With a single, unified directory, you can ensure that your team has seamless access to the resources they need, enhancing productivity and minimizing the hassle of juggling multiple logins.
  • Enhanced Security Protocols: As an executive, you’ll appreciate JumpCloud’s robust security features, including multi-factor authentication and secure password management. These measures protect sensitive data and help mitigate potential security breaches, ensuring peace of mind for both you and your team.
  • Flexible Access Controls: JumpCloud provides granular access controls tailored to your organization's needs. Whether you're managing remote teams or a hybrid workforce, you can easily grant or revoke access based on roles and responsibilities, fostering a secure yet collaborative work environment.
Best fit

Best fit

JumpCloud

  • 50 to 5,000 employees
  • SaaS, Fintech, Healthcare, Education, and Consulting
  • IT Administrators, System Administrators, Security Engineers, and DevOps Engineers
Watchouts

Reasons buyers look elsewhere

JumpCloud

  • Users may seek alternatives to JumpCloud due to budget constraints, as some organizations find the pricing structure challenging, especially for smaller businesses or startups with limited IT budgets.
  • Organizations experiencing rapid growth might require more customizable or scalable solutions that better fit their evolving needs, prompting them to explore alternatives that offer greater flexibility.
  • Companies with specific compliance requirements may look for alternatives that provide tailored features or integrations to meet industry standards, ensuring they remain compliant without additional complexities.

Authentik

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

Authentik has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do JumpCloud and Authentik Compare on Features?

Total Features

11 Features

10 Features

Unique Features

No unique features

No unique features

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Compare JumpCloud and Authentik on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $2 , Billed Yearly
      • Not Available

      Pricing Plans

      • Build Your Own Directory

        • User Identity & Attribute Management

        • Password Management, MFA

        • 3rd Party Directory Integrations (e.g. AD)

        Show more +

      • Pro

        • Cloud Directory

        • Cloud LDAP & RADIUS

        • SSO (SAML 2.0) & User Provisioning

        Show more +

      • Education

        • Automated on-boarding and off-boarding of students and faculty

        • Decreased time and effort for IT staff managing user and Web access rights

        • Tight integration with G Suite & Office 365, PowerSchool, and other .edu specific applications

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      JumpCloud pricing
      Authentik pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      JumpCloud User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      206

      57

      4

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise JumpCloud for its ease of use, strong security features, and flexible access controls, though some note pricing opacity and limited advanced enterprise features.

      What buyers like

      • Ease of use
      • Security features
      • Flexible access management

      Common complaints

      • Pricing transparency
      • Limited enterprise process features

      Buyer sentiment

      Insufficient user reviews and ratings available to determine overall buyer sentiment.

      Pros and Cons

      • Unified directory for managing user identities across platforms

      • Robust security features including multi-factor authentication

      • Granular, flexible access controls for remote and hybrid workforces

      • Pricing details are not publicly available, requiring sales contact

      • May lack advanced enterprise process-heavy features for very large organizations

      • Versatile support for advanced authentication protocols

      • Streamlines user authentication processes

      • Open-source availability allowing customization

      • Lack of publicly available pricing information

      • No detailed user reviews or ratings to assess maturity

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Application

      5 Screenshots

      Landing Screen

      2 Screenshots

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to JumpCloud and Authentik in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, JumpCloud or Authentik?
      JumpCloud edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do JumpCloud and Authentik offer a free trial?
      JumpCloud offers a free trial. Authentik does not.
      What is the starting price of JumpCloud vs Authentik?
      JumpCloud starts at $2 /User/Month. Authentik starts at Contact for pricing.
      What are the top alternatives to JumpCloud?
      Top alternatives to JumpCloud include Okta, Oracle Identity Management, SailPoint IdentityIQ, AWS IAM, Azure AD.
      What are the top alternatives to Authentik?
      Top alternatives to Authentik include AuthX, Trinsic, miniOrange Identity and Access Management, Infisign, OpenLDAP.

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