Ivanti Service Manager vs ManageEngine Patch Manager Plus Comparison
Ivanti Service Manager
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of IT service management teams. I…
ManageEngine Patch Manager Plus
Starting at $245 /Year
- Free Trial
- Large Enterprises
- Medium Business
Patch Manager Plus is an automated patch management solution that provides enterprises with a single interface for all patch management tasks. It offers a single dashboard to manage, monitor, and deploy patches for Windo…
ManageEngine Patch Manager Plus leads on user satisfaction with a 4.5-star rating across 364 reviews.
Ivanti Service Manager vs ManageEngine Patch Manager Plus — at a glance
| Feature | Ivanti Service Manager | ManageEngine Patch Manager Plus |
|---|---|---|
| Rating | 3.8 / 5 | 4.5 / 5 |
| Reviews | 386 | 364 |
| Starting price | Contact for pricing | $245 /Year |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business |
| Category | Service Desk Software | Patch Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | — |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2 | GDPR |
| Data residency | Global | Global |
Key differences between Ivanti Service Manager and ManageEngine Patch Manager Plus
- Pricing: ManageEngine Patch Manager Plus starts at $245 /Year. Ivanti Service Manager pricing is not publicly listed.
- User satisfaction: ManageEngine Patch Manager Plus scores higher with a 4.5-star average.
- Deployment: Ivanti Service Manager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ManageEngine Patch Manager Plus supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.
Ivanti Service Manager vs ManageEngine Patch Manager Plus — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
ManageEngine Patch Manager Plus
Best for enterprises needing automated, multi-OS patch management from a single console.
- You manage patch deployment across Windows, macOS, and Linux systems in diverse environments.
- You require centralized control for LAN, WAN, remote offices, and work-from-home endpoints.
- You want flexible deployment options with both cloud and on-premises management consoles.
- Your environment relies heavily on SUSE Linux Server patching due to limited support.
- You need a simple, quick-to-learn tool without a steep learning curve or extensive features.
Ivanti Service Manager typically suits Large Enterprises and Medium Business. ManageEngine Patch Manager Plus tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of ... Read More about Ivanti Service Manager | Patch Manager Plus is an automated patch management solution that provides enterprises with a single interface for all patch management tasks. It offers a single dashboard to manage, ... Read More about ManageEngine Patch Manager Plus |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Medium businessLarge enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Ivanti Service Manager and ManageEngine Patch Manager Plus Compare on Features?
Total Features | 0 Features | 4 Features |
|---|---|---|
Unique Features | No features | No unique features |
Get Quote | Get Quote |
Compare Ivanti Service Manager and ManageEngine Patch Manager Plus on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | — |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Ivanti Service Manager User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 171 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Users generally praise ManageEngine Patch Manager Plus for its automation capabilities and centralized management, though some note challenges with Linux support and initial complexity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Total Wine and More  SinClair Community College  AdventistHealth |  YKK  Evander  University of Georgia |
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Media and Screenshots
Screenshots |  2 Screenshots |  5 Screenshots |
|---|---|---|
Videos |  2 Videos |  2 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Ivanti Service Manager or ManageEngine Patch Manager Plus?
- ManageEngine Patch Manager Plus edges out the other on user ratings (4.5 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Ivanti Service Manager and ManageEngine Patch Manager Plus offer a free trial?
- Yes, both Ivanti Service Manager and ManageEngine Patch Manager Plus offer a free trial.
- What is the starting price of Ivanti Service Manager vs ManageEngine Patch Manager Plus?
- Ivanti Service Manager starts at Contact for pricing. ManageEngine Patch Manager Plus starts at $245 /Year.
- What are the top alternatives to Ivanti Service Manager?
- Top alternatives to Ivanti Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Vivantio.
- What are the top alternatives to ManageEngine Patch Manager Plus?
- Top alternatives to ManageEngine Patch Manager Plus include ManageEngine Vulnerability Manager Plus, Ivanti Patch for SCCM, ManageEngine Patch Connect Plus, Patch My PC, SolarWinds Patch Manager.