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Identy vs Onfido Comparison

Last updated:

Identy

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

IDENTY Touchless ID is a patented AI powered identity verification solution designed to provide multi-factor authentication using touchless biometric technology on any mobile phone with a standard camera. It implements s…

Onfido

2.3(155 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID and a smartphone, clients can…

Onfido leads on user satisfaction with a 2.3-star rating across 155 reviews.

Identy vs Onfido — at a glance

FeatureIdentyOnfido
Rating2.3 / 5
Reviews155
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIdentity Verification SoftwareIdentity Verification Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnline
CertificationsGDPRSOC 2, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Identy and Onfido

  • Deployment: Identy supports SaaS/Web/Cloud; Onfido supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Identy vs Onfido — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity Verification Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Identy - New SaaS Software
Talk to an expert
Talk to an expert
Onfido - New SaaS Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Identy

Best for secure, AI-powered touchless biometric identity verification.

Choose if
  • You need multi-factor authentication with advanced liveness detection to prevent spoofing.
  • Your organization requires flexible, configurable identity verification on any mobile phone camera.
  • You operate in regulated industries like finance, healthcare, or telecom needing strong compliance.
Consider alternatives if
  • You are a small business with limited budget and need transparent, fixed pricing.
  • You want a simple, out-of-the-box solution without customization or complex setup.

Onfido

Best for fraud prevention with advanced biometric and document ID verification.

Choose if
  • You need a hybrid AI and human expert identity verification process.
  • Your company operates in financial services, marketplaces, or gig economy sectors.
  • You require flexible, configurable workflows for medium to large teams.
Consider alternatives if
  • You are a startup with a very limited budget needing low-cost solutions.
  • You want simple, low-touch identity verification with easy integration.

Identy: Best for secure, AI-powered touchless biometric identity verification. Onfido: Best for fraud prevention with advanced biometric and document ID verification.

Description

IDENTY Touchless ID is a patented AI powered identity verification solution designed to provide multi-factor authentication using touchless biometric technology on any mobile phone with a ... Read More about Identy

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID ... Read More about Onfido

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Identy has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Identy and Onfido Compare on Features?

Total Features

4 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Identy and Onfido on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

          Platforms Supported

          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🌐 Global
          🌐 Global

          Identy User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for this product

          68

          33

          5

          3

          202

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Insufficient public review data to determine buyer sentiment.

          Buyer sentiment

          Buyers generally express dissatisfaction with Onfido's usability and support despite strong verification technology.

          What buyers like

          • Accuracy of biometric verification
          • Comprehensive identity checks
          • Automation features to streamline onboarding

          Common complaints

          • Poor customer support
          • Complex integration process

          Pros and Cons

          • AI-powered touchless biometric verification

          • Advanced anti-spoofing with liveness detection

          • Compatibility with any mobile phone camera

          • No publicly available pricing information

          • Lack of user reviews and rating data

          • Advanced biometric verification using facial recognition and document checks

          • Combination of automated checks with human expert review for accuracy

          • Features that simplify onboarding such as auto-fill forms and glare detection

          • Relatively low user rating (2.3/5) indicating possible reliability or usability issues

          • Pricing is quotation-based with no public transparency

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          Orange

          Orange

          Revolut

          Revolut

          Remitly

          Remitly

          Media and Screenshots

          Videos

          No videos available.

          video-0

          1 Videos

          Top Alternatives to Identy and Onfido in 2026

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          Related Blogs and Articles for Identity Verification Software

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Identy or Onfido?
          Onfido edges out the other on user ratings (2.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Identy and Onfido offer a free trial?
          Neither Identy nor Onfido currently lists a free trial.
          What is the starting price of Identy vs Onfido?
          Identy starts at Contact for pricing. Onfido starts at Contact for pricing.
          What are the top alternatives to Identy?
          Top alternatives to Identy include iDenfy, Salesforce Identity, Mob.id, Authenteq, OwnID.
          What are the top alternatives to Onfido?
          Top alternatives to Onfido include Prove ID, Mob.id, Qualified, Workvivo, ID.me.

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