Icinga vs Pulseway Comparison
Icinga
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Icinga is a monitoring tool that enables your team to monitor and track the health and performance of IT infrastructure resources, applications and services. Icinga combines the advantages of a traditional monitoring too…
Pulseway
Starting at $19 /Month
- Free Trial
- Large Enterprises
- Medium Business
Pulseway is a Remote Monitoring & Management software built for MSPs and IT teams. It provides unprecedented control over operations and helps reduce downtime and increase efficiency through advanced automation. With the…
Pulseway leads on user satisfaction with a 4.5-star rating across 85 reviews.
Icinga vs Pulseway — at a glance
| Feature | Icinga | Pulseway |
|---|---|---|
| Rating | 4.4 / 5 | 4.5 / 5 |
| Reviews | 26 | 85 |
| Starting price | Contact for pricing | $19 /Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Application Performance Monitoring (APM) Tools | Network Monitoring Software |
| Platforms | SaaS/Web/Cloud, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | — | Available |
| Support modes | Business Hours | Online |
| Certifications | GDPR | SOC 2, GDPR |
| Data residency | Global | US |
Key differences between Icinga and Pulseway
- Pricing: Pulseway starts at $19 /Month. Icinga pricing is not publicly listed.
- Free trial: Pulseway offers a free trial; Icinga does not.
- User satisfaction: Pulseway scores higher with a 4.5-star average.
- Deployment: Icinga supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Pulseway supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Icinga vs Pulseway — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for flexible, customizable IT infrastructure and application monitoring.
- You need a monitoring tool that supports custom plugins for tailored solutions.
- Your team requires versatile notification options to promptly address issues.
- You want to combine traditional monitoring with modern IT service management.
- Your organization needs lightweight monitoring with minimal resource consumption.
- You prefer out-of-the-box advanced features without complex setup or configuration.
Best for MSPs needing reliable remote IT monitoring with mobile management.
- You are an MSP or IT team managing 50-500 employees seeking mobile remote control.
- You want efficient automation to reduce downtime and streamline IT operations.
- You need customizable dashboards and timely alerts for proactive network management.
- Your organization requires extensive third-party app integrations beyond Pulseway’s limited options.
- You lack IT expertise or want a plug-and-play solution due to medium setup complexity.
Icinga: Best for flexible, customizable IT infrastructure and application monitoring. Pulseway: Best for MSPs needing reliable remote IT monitoring with mobile management.
Description | Icinga is a monitoring tool that enables your team to monitor and track the health and performance of IT infrastructure resources, applications and services. Icinga combines the advantages ... Read More about Icinga | Pulseway is a Remote Monitoring & Management software built for MSPs and IT teams. It provides unprecedented control over operations and helps reduce downtime and increase efficiency ... Read More about Pulseway |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.4/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 200-5000 employeesMedium Business | 50 to 500 employeesMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Gain comprehensive visibility into your IT infrastructure with Icinga's real-time monitoring and detailed performance analytics, helping you quickly identify and resolve issues before they affect business operations.
- With its flexible and scalable architecture, Icinga adapts smoothly to your organization's changing needs—from small deployments to enterprise-scale monitoring—saving time and resources.
- Icinga's intuitive dashboards and customizable alerts let administrators and managers stay informed, helping them make smarter decisions with clear insights readily available.
- Real-Time Monitoring: With Pulseway, you can stay ahead of potential issues. The platform monitors your IT systems in real time, letting managers receive instant alerts and take proactive steps to maintain smooth operations.
- Mobile Management: Manage your entire IT infrastructure from your phone. Pulseway's mobile app lets administrators monitor and control systems anytime, anywhere, so nothing gets missed even when you're away from your desk.
- Customizable Dashboards: Each executive can design their dashboard to display the metrics that matter most. This personalized view helps you make informed decisions quickly, focusing on the performance indicators that align with your organization's goals.
Best fit
- 200 - 5000 employees
- IT Services, SaaS, Fintech, Telecommunications, Consulting
- System Administrators, Network Engineers, IT Operations Managers, DevOps Engineers, Infrastructure Analysts
- 50 to 500 employees
- IT Services, Managed Services Providers (MSPs), Cybersecurity, Fintech, and SaaS
- IT Managers, System Administrators, Network Administrators, and Help Desk Technicians
Reasons buyers look elsewhere
- Users might seek alternatives if they prefer simpler setup and configuration, as Icinga can be complex and require significant technical expertise for initial implementation.
- Organizations looking for more intuitive user interfaces or visually richer dashboards may explore alternatives offering enhanced visualization and ease-of-use features.
- Companies requiring extensive built-in integrations with cloud platforms or modern DevOps tools might consider other solutions that offer broader native integration capabilities.
- Lacks deep customization for complex IT environments — teams needing tailored monitoring rules or conditional alerts often switch to Nagios or Zabbix
- Pricing scales quickly with agent count — organizations under 50 employees frequently choose Connectwise Automate or N-able for lower per-device costs
- Limited third-party integrations compared to competitors — lacks native connectors to ServiceNow, Jira, or Slack that other platforms offer out of the box
Software Demo
Demo |  Icinga has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Icinga and Pulseway Compare on Features?
Total Features | 9 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Icinga and Pulseway on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Icinga User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate Icinga's flexibility, comprehensive monitoring capabilities, and customizable alerts, though some find setup and resource demands challenging. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment praising ease of use, mobile management, and reliability, tempered by concerns about support and feature completeness. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Compusoft  PC AGE  Business Services Gibraltar |
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Media and Screenshots
Screenshots |  4 Screenshots |  4 Screenshots |
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Videos | No videos available. |  3 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Icinga or Pulseway?
- Pulseway edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Icinga and Pulseway offer a free trial?
- Pulseway offers a free trial. Icinga does not.
- What is the starting price of Icinga vs Pulseway?
- Icinga starts at Contact for pricing. Pulseway starts at $19 /Month.
- What are the top alternatives to Icinga?
- Top alternatives to Icinga include ManageEngine Applications Manager, Scout APM, Datadog APM, AppDynamics, Dynatrace.
- What are the top alternatives to Pulseway?
- Top alternatives to Pulseway include SolarWinds RMM, Naverisk RMM & PSA, Ne.Mo. Network Monitoring, PRTG Network Monitor, Spiceworks Network Monitor.