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HR365 Helpdesk Comparison

Last updated:

HR365 Helpdesk

2.2(2 reviews)

Starting at $49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full customisation, it's the perfect solution fo…

HR365 Helpdesk — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

HR365 Helpdesk - Service Desk Software
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Biggest differences

Start here before you go deeper into features.

HR365 Helpdesk

Best for

Large Enterprises, Medium Business, Small Business

Description

HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full ... Read More about HR365 Helpdesk

Entry Level Pricing

  • Starts from $49

Free Trial Availability

User Ratings

Based on verified Spotsaas reviews

2.2

(2)

Best Company Size

50 to 500 employees
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

HR365 Helpdesk

  • Streamlined Communication: HR365 Helpdesk simplifies the way employees communicate their HR needs, ensuring that managers can focus on strategic initiatives rather than getting bogged down in administrative tasks.
  • User-Friendly Interface: Designed with both HR professionals and employees in mind, its intuitive layout allows anyone to easily navigate the system, resulting in quicker resolutions and higher satisfaction rates.
  • Real-Time Reporting: With robust analytics and reporting features, you can gain valuable insights into employee inquiries and trends. This empowers you to make data-driven decisions that enhance workforce engagement and efficiency.
Best fit

Best fit

HR365 Helpdesk

  • 50 to 500 employees
  • HR Tech, Consulting, Education, Retail, and Healthcare
  • HR Managers, Payroll Specialists, Recruitment Coordinators, and Employee Relations Specialists
Watchouts

Reasons buyers look elsewhere

HR365 Helpdesk

  • Users may seek alternatives to HR365 Helpdesk if they require more customizable features that cater specifically to their organizational needs, allowing for tailored workflows and improved efficiency in HR processes.
  • Organizations experiencing rapid growth might look for scalable solutions that can adapt to their increasing workforce demands, ensuring that support systems can grow alongside the company.
  • Companies with a limited budget may explore cost-effective alternatives that provide essential helpdesk functionalities without compromising on service quality or user experience.

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Pricing and trial details

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

    Starting From

    • $49

    Pricing Plans

    • Not Available

    Pricing Page

    HR365 Helpdesk pricing

    Other Details

    Organization Types supported

    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals

    Platforms Supported

    • Browser Based (Cloud)
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • Browser Based (Cloud)

    Modes of support

    • 24/7 (Live rep)
    • Business Hours
    • Online

    API Support

    • Available
    Get help choosing

    Security & Compliance

    Certifications, data handling, and security controls for IT and compliance evaluators.

    HIPAA

    ✗ No

    Data Residency

    🇺🇸 US

    User Reviews & Rating Comparison

    User Ratings

    Rating Distribution

    20

    0

    0

    0

    0

    Spotsaas Editor’s POV generated by AI

    Buyer sentiment

    Buyer sentiment is cautious across 20 reviews, with several recurring concerns in feedback.

    What buyers like

    • Provides multiple roles such as agent, supervisor, and users, accommodating different levels of employees to request help easily.
    • Advanced ticketing system that distributes tickets based on teams' expertise, making support across various departments seamless.
    • Simplifies communication through focused ticketing and email features, enhancing customer support.

    Common complaints

    • Newcomers may find the richness of features and customizations overwhelming without adequate support.
    • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

    Pros and Cons

    • Provides multiple roles such as agent, supervisor, and users, accommodating different levels of employees to request help easily.

    • Advanced ticketing system that distributes tickets based on teams' expertise, making support across various departments seamless.

    • Simplifies communication through focused ticketing and email features, enhancing customer support.

    • Newcomers may find the richness of features and customizations overwhelming without adequate support.

    • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

    Positive Reviews

    No reviews available for the product

    List of Customers

    Customers

    KPMG

    KPMG

    Apollo Bank

    Apollo Bank

    SIEMENS

    SIEMENS

    Media and Screenshots

    Screenshots

    Helpdesk Focus

    5 Screenshots

    No screenshots available.

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    Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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