HotelKey vs Property Matrix vs Hemlane Comparison
HotelKey
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Presenting HotelKey - the revolutionary property management system redefining the hospitality industry. With its advanced administration application, creating and managing products is a breeze with features such as bulk…
Property Matrix
Starting at $400 /Month
- Large Enterprises
- Medium Business
Property Matrix is a cutting-edge property management software designed by a team of innovative experts. It offers a comprehensive accounting solution, eliminating the need for complicated workarounds. With its integrate…
Hemlane
Starting at $30 /Month
- Free Trial
- Large Enterprises
- Medium Business
Hemlane is a top-notch cloud-based property management service designed for small businesses. With its comprehensive suite of features, such as property marketing, online rental applications and payments, and maintenance…
HotelKey leads on user satisfaction with a 4.7-star rating across 66 reviews.
HotelKey vs Property Matrix vs Hemlane — at a glance
| Feature | HotelKey | Property Matrix | Hemlane |
|---|---|---|---|
| Rating | 4.7 / 5 | 4.5 / 5 | 4.8 / 5 |
| Reviews | 66 | 53 | 165 |
| Starting price | Contact for pricing | $400 /Month | $30 /Month |
| Free trial | No | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Property Management Software | Property Management Software | Property Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | — | — |
| Support modes | 24/7 (Live rep) | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | — | SOC 2, GDPR |
| Data residency | US | US | US |
Key differences between HotelKey and Property Matrix
- Pricing: Property Matrix starts at $400 /Month. HotelKey pricing is not publicly listed.
- User satisfaction: HotelKey scores higher with a 4.7-star average.
- Deployment: HotelKey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Property Matrix supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare HotelKey vs Property Matrix vs Hemlane — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Property Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for medium to large hospitality businesses needing advanced product management.
- You manage hotels, resorts, or vacation rentals requiring customizable product attributes.
- Your team needs bulk upload and seamless promotion attachment capabilities.
- You want a user-friendly interface tailored specifically for hospitality operations.
- You run a small independent property with minimal technology requirements.
- You need transparent, publicly available pricing to evaluate ROI easily.
Large Enterprises, Medium Business, Small Business
Best for small to medium residential property management with streamlined workflows.
- You manage small to medium residential rental portfolios needing end-to-end cloud tools.
- You want automated rent collection combined with thorough tenant screening capabilities.
- You require 24/7 maintenance coordination integrated within a simple, easy-to-use platform.
- You oversee large enterprise or commercial properties requiring advanced, customizable features.
- Transparent pricing and flexible billing options are critical for your budgeting process.
HotelKey typically suits Large Enterprises and Medium Business. Property Matrix tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Presenting HotelKey - the revolutionary property management system redefining the hospitality industry. With its advanced administration application, creating and managing products is a ... Read More about HotelKey | Property Matrix is a cutting-edge property management software designed by a team of innovative experts. It offers a comprehensive accounting solution, eliminating the need for complicated ... Read More about Property Matrix | Hemlane is a top-notch cloud-based property management service designed for small businesses. With its comprehensive suite of features, such as property marketing, online rental ... Read More about Hemlane |
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User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Medium BusinessLarge Enterprises | — | 1-50 employees51-500 employees |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare HotelKey, Property Matrix and Hemlane on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No | ✗ No |
GDPR | — | — | ✓ Yes |
Data Encryption | — | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US | 🇺🇸 US |
HotelKey vs Property Matrix User Reviews & Rating Comparison
User Ratings | 4.7 (based on 66 reviews) | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers generally express high satisfaction with HotelKey’s hospitality-focused features and ease of product management. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 34 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyers generally express high satisfaction with Hemlane’s ease of use and comprehensive features tailored for small to medium property management. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  G6 Hospitality  Los Angeles Based Multi-Unit Hotelier  Hotel Bella | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots | No screenshots available. |  3 Screenshots |  5 Screenshots |
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Videos |  4 Videos |  1 Videos |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, HotelKey or Property Matrix?
- HotelKey edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do HotelKey and Property Matrix offer a free trial?
- Neither HotelKey nor Property Matrix currently lists a free trial.
- What is the starting price of HotelKey vs Property Matrix?
- HotelKey starts at Contact for pricing. Property Matrix starts at $400 /Month.
- What are the top alternatives to HotelKey?
- Top alternatives to HotelKey include MyHotelLine PMS, PMS Cloud, Maestro PMS, HotelSilverlight, MSI CloudPM.
- What are the top alternatives to Property Matrix?
- Top alternatives to Property Matrix include Visual Matrix PMS, Nimble Property, Proprt, Rent Manager, Infor Property Management.