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HotelKey vs Guesty Comparison

Last updated:

HotelKey

4.7(66 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

HotelKey is a property management system for hotels that includes an administration application for creating and managing products with bulk upload and customizable options such as size, tags, and UPC codes. The interfac…

Guesty

4.5(524 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Small Business

Say goodbye to the tedious task of managing your short-term rentals with Guesty - a powerful Property Management Software. Increase your listings by 100% and boost revenues by 150% while saving more than 50 hours per wee…

HotelKey leads on user satisfaction with a 4.7-star rating across 66 reviews.

HotelKey vs Guesty — at a glance

FeatureHotelKeyGuesty
Rating4.7 / 54.5 / 5
Reviews66524
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryProperty Management SoftwareProperty Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - iOS
API—Available
Support modes24/7 (Live rep)24/7 (Live rep), Online
Certifications—GDPR
Data residencyUSUS

Key differences between HotelKey and Guesty

  • Free trial: Guesty offers a free trial; HotelKey does not.
  • Target audience: HotelKey is built for Large Enterprises and Medium Business, while Guesty targets Medium Business and Small Business.
  • User satisfaction: HotelKey scores higher with a 4.7-star average.
  • Deployment: HotelKey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Guesty supports SaaS/Web/Cloud, Mobile - iOS.

HotelKey vs Guesty — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Property Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

HotelKey - Property Management Software
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Guesty - Property Management Software
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HotelKey vs Guesty: Biggest differences

Start here before you go deeper into features.

HotelKey

Best for medium to large hospitality businesses needing advanced product management.

Choose if
  • You manage hotels, resorts, or vacation rentals requiring customizable product attributes.
  • Your team needs bulk upload and seamless promotion attachment capabilities.
  • You want a user-friendly interface tailored specifically for hospitality operations.
Consider alternatives if
  • You run a small independent property with minimal technology requirements.
  • You need transparent, publicly available pricing to evaluate ROI easily.

Guesty

Best for

Medium Business, Small Business

HotelKey typically suits Large Enterprises and Medium Business. Guesty tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

HotelKey is a property management system for hotels that includes an administration application for creating and managing products with bulk upload and customizable options such as size, ... Read More about HotelKey

Say goodbye to the tedious task of managing your short-term rentals with Guesty - a powerful Property Management Software. Increase your listings by 100% and boost revenues by 150% while ... Read More about Guesty

Free Trial Availability

  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

4.7

(66)

4.52

(524)

Best Company Size

Medium BusinessLarge Enterprises
—
Get pricing help
Get pricing help

Software Demo

Demo

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How do HotelKey and Guesty Compare on Features?

Total Features

6 Features

8 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare HotelKey and Guesty on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Guesty pricing

      HotelKey vs Guesty: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      HotelKey vs Guesty Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      —
      ✓ Yes

      Data Encryption

      —
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      HotelKey User Reviews & Rating Comparison

      User Ratings

      4.7

      (based on 66 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      550

      20

      9

      10

      46

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally express high satisfaction with HotelKey’s hospitality-focused features and ease of product management.

      What buyers like

      • Ease of product management
      • Customization options
      • User interface design

      Common complaints

      • Pricing transparency
      • Complexity for small teams

      Buyer sentiment

      Buyer sentiment is very strong across 635 reviews, with consistently positive feedback.

      What buyers like

      • Increases listings significantly
      • Saves time with automation
      • Unified guest communication

      Common complaints

      • Limited customization options
      • May require training for new users
      • Pricing can be high for small operators

      Pros and Cons

      • Advanced product management with bulk upload and customizable options

      • Seamless search and promotion attachment features

      • User-friendly interface tailored for hospitality operations

      • Pricing is quotation based and not publicly available

      • Limited information on integrations and third-party support

      • Significantly increases rental listings and revenue.

      • Automates communication to save time.

      • Integrates seamlessly with major booking platforms.

      • Customization may be limited for specific needs.

      • Learning curve for new users.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used HotelKey or Guesty? Tell buyers what actually differs.

      HotelKey and Guesty Customers

      Customers

      G6 Hospitality

      G6 Hospitality

      Los Angeles Based Multi-Unit Hotelier

      Los Angeles Based Multi-Unit Hotelier

      Hotel Bella

      Hotel Bella

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Guesty screenshot

      7 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      1 Videos

      Top Alternatives to HotelKey and Guesty in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, HotelKey or Guesty?
      HotelKey edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do HotelKey and Guesty offer a free trial?
      Guesty offers a free trial. HotelKey does not.
      What is the starting price of HotelKey vs Guesty?
      HotelKey starts at Contact for pricing. Guesty starts at Contact for pricing.
      What are the top alternatives to HotelKey?
      Top alternatives to HotelKey include Hemlane, HotelFriend, Onsite Property Manager, Landlord Vision, Property Vista.
      What are the top alternatives to Guesty?
      Top alternatives to Guesty include HotelFriend, HotelKey, HqO, Concierge Plus, INFO-Tracker.