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Hotel PMS vs RoomRaccoon Comparison

Last updated:

Hotel PMS

4.0(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Hotel PMS – provides hotel owners with a comprehensive suite of tools to manage the entire hotel operation from reservation requests, marketing and customer relationship management, costing, payroll and expense tracking,…

RoomRaccoon

4.3(16 reviews)

Starting at $300 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

RoomRaccoon offers a cloud-based hotel management system tailored for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. The platform leverages intelligent automation, enabling establishme…

RoomRaccoon leads on user satisfaction with a 4.3-star rating across 16 reviews.

Hotel PMS vs RoomRaccoon — at a glance

FeatureHotel PMSRoomRaccoon
Rating4.0 / 54.3 / 5
Reviews416
Starting priceContact for pricing$300 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsGDPR
Data residencyGlobal

Key differences between Hotel PMS and RoomRaccoon

  • Pricing: RoomRaccoon starts at $300 /Month. Hotel PMS pricing is not publicly listed.
  • Free trial: RoomRaccoon offers a free trial; Hotel PMS does not.
  • User satisfaction: RoomRaccoon scores higher with a 4.3-star average.
  • Deployment: Hotel PMS supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; RoomRaccoon supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Hotel PMS vs RoomRaccoon — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Hotel PMS - Hotel Management Software
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RoomRaccoon - Hotel Management Software
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Hotel PMS vs RoomRaccoon: Biggest differences

Start here before you go deeper into features.

Hotel PMS

Best for

Large Enterprises, Medium Business, Small Business

RoomRaccoon

Best for independent hotels needing integrated, automated property management solutions.

Choose if
  • You run an independent hotel, hostel, or vacation rental seeking all-in-one management.
  • Your team values a user-friendly interface that streamlines reservations and guest communications.
  • You want responsive customer support to quickly resolve operational issues.
Consider alternatives if
  • You operate a large hotel chain requiring extensive third-party integrations.
  • You need a simple, low-cost solution due to sensitivity to complex pricing structures.

Hotel PMS typically suits Large Enterprises and Medium Business. RoomRaccoon tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Hotel PMS – provides hotel owners with a comprehensive suite of tools to manage the entire hotel operation from reservation requests, marketing and customer relationship management, ... Read More about Hotel PMS

RoomRaccoon offers a cloud-based hotel management system tailored for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. The platform leverages intelligent ... Read More about RoomRaccoon

Entry Level Pricing

  • Not Available
  • Starts from $300 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.3/10

8.7/10

User Ratings

Based on verified Spotsaas reviews

4.25

(16)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Hotel PMS has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Hotel PMS and RoomRaccoon Compare on Features?

Total Features

10 Features

12 Features

Unique Features

No unique features

No unique features

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Compare Hotel PMS and RoomRaccoon on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $300 , Billed Yearly

      Pricing Plans

      • Not Available
      • Entry

        • For 30 Rooms, Pricing varies based on the number of Rooms

        • Users: 2

        • Yield Management: Fixed Ruleset

        Show more +

      • Starter

        • For 30 Rooms, pricing varies based on the number of rooms

        • Includes features of Entry plan, plus

        • Users: 8

        Show more +

      • Premium

        • For 30 Rooms, Pricing varies based on the number of rooms

        • Includes features of Starter plan, plus

        • Users: 20

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      RoomRaccoon pricing

      Hotel PMS vs RoomRaccoon: Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Hotel PMS vs RoomRaccoon Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global

      Hotel PMS User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      0

      4

      0

      0

      0

      10

      4

      0

      2

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 4 reviews, with strong overall satisfaction.

      What buyers like

      • Comprehensive tool suite
      • Predictable results
      • Customer relationship management

      Common complaints

      • Complex setup process
      • May overwhelm small hotels
      • Requires ongoing training

      Buyer sentiment

      Overall positive sentiment highlights user-friendly design and strong customer support, tempered by occasional technical issues and pricing concerns.

      What buyers like

      • Ease of use
      • Customer support responsiveness
      • Comprehensive hotel management features

      Common complaints

      • System performance issues
      • Limited third-party integrations

      Pros and Cons

      • Comprehensive suite for hotel operations

      • Offers predictive insights for better decision-making

      • Strong customer relationship management features

      • Complex setup may require professional help

      • Can be overwhelming for smaller hotels

      • Efficient and responsive customer support

      • Comprehensive feature set covering reservations, guest communication, and property management

      • User-friendly interface that streamlines daily hotel operations

      • Occasional system slowness and delays in saving or updating information

      • Limited integrations with third-party services

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Hotel PMS or RoomRaccoon? Tell buyers what actually differs.

      Hotel PMS and RoomRaccoon Customers

      Customers

      No Customers information available.

      O'Two Boutique Hotel

      O'Two Boutique Hotel

      Cloud Estates Hotel

      Cloud Estates Hotel

      Mint Express

      Mint Express

      Media and Screenshots

      Screenshots

      No screenshots available.

      Upsell

      5 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Top Alternatives to Hotel PMS and RoomRaccoon in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Hotel PMS or RoomRaccoon?
      RoomRaccoon edges out the other on user ratings (4.3 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Hotel PMS and RoomRaccoon offer a free trial?
      RoomRaccoon offers a free trial. Hotel PMS does not.
      What is the starting price of Hotel PMS vs RoomRaccoon?
      Hotel PMS starts at Contact for pricing. RoomRaccoon starts at $300 /Month.
      What are the top alternatives to Hotel PMS?
      Top alternatives to Hotel PMS include KWHotel, Frontdesk Anywhere, Cloudbeds, RoomKeyPMS, Visual Matrix PMS.
      What are the top alternatives to RoomRaccoon?
      Top alternatives to RoomRaccoon include RoomKeyPMS, Djubo, Frontdesk Anywhere, 5stelle*, InnGenius PMS.