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Hostaway vs HotelFriend Comparison

Last updated:

Hostaway

4.9(550 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Hostaway offers a very easy to use property manager and point of sale software that allows users to manage & host vacation rental business from anywhere, at any time. With Hostaway, property management process is streaml…

HotelFriend

3.3(2 reviews)

Starting at $6.86 per month

  • Free Trial
  • Large Enterprises
  • Small Business

Introducing HotelFriend, the premier Property Management Software solution that revolutionizes hotel operations with its cutting-edge cloud platform. Elevate your daily tasks and enhance business efficiency with HotelFri…

Hostaway leads on user satisfaction with a 4.9-star rating across 550 reviews.

Hostaway vs HotelFriend — at a glance

FeatureHostawayHotelFriend
Rating4.9 / 53.3 / 5
Reviews5502
Starting priceContact for pricing$6.86 per month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Small Business, Medium Business
CategoryVacation Rental SoftwareProperty Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSBrowser Based (Cloud), Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsGDPR
Data residencyUSGlobal

Key differences between Hostaway and HotelFriend

  • Pricing: HotelFriend starts at $6.86 per month. Hostaway pricing is not publicly listed.
  • Free trial: HotelFriend offers a free trial; Hostaway does not.
  • User satisfaction: Hostaway scores higher with a 4.9-star average.
  • Deployment: Hostaway supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; HotelFriend supports Browser Based (Cloud), Mobile - Android, Mobile - iOS.

Hostaway vs HotelFriend — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Vacation Rental Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Hostaway - Vacation Rental Software
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HotelFriend
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Free PDF comparison

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Hostaway vs HotelFriend: Biggest differences

Start here before you go deeper into features.

Hostaway

Best for streamlined vacation rental management with fast payment processing.

Choose if
  • You manage small to medium vacation rental properties needing simplified workflows.
  • You want automated property management to save time on routine tasks.
  • You require direct bank deposits for faster guest payment processing.
Consider alternatives if
  • You need transparent, fixed pricing upfront before committing.
  • You require extensive customization or enterprise-grade property management features.

HotelFriend

Best for

Large Enterprises, Small Business, Medium Business

Hostaway typically suits Large Enterprises and Medium Business. HotelFriend tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Hostaway offers a very easy to use property manager and point of sale software that allows users to manage & host vacation rental business from anywhere, at any time. With Hostaway, ... Read More about Hostaway

Introducing HotelFriend, the premier Property Management Software solution that revolutionizes hotel operations with its cutting-edge cloud platform. Elevate your daily tasks and enhance ... Read More about HotelFriend

Entry Level Pricing

  • Not Available
  • Starts from $6.86 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.86

(550)

3.25

(2)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Hostaway and HotelFriend Compare on Features?

Total Features

4 Features

8 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Hostaway and HotelFriend on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $6.86 , Billed Yearly

      Pricing Plans

      • Not Available
      • Explore

        • All features explorable

        • Access to help center

        • Step-by-step tutorials

      • Manage

        $8.58

        per month

        • $ 8.58 per room per month billed monthly

        • $ 6.86 per room per month billed yearly

        • Cloud-based PMS with drag-n-drop Front Desk

        Show more +

      • Grow

        $13.41

        per month

        • $ 13.41 per room per month billed monthly

        • $ 10.73 per room per month billed yearly

        • Integrated Channel Manager (Booking, HRS, Expedia)

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      HotelFriend pricing

      Hostaway vs HotelFriend: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Hostaway vs HotelFriend Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Hostaway User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      577

      27

      4

      2

      20

      1

      0

      0

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally express very high satisfaction with Hostaway's ease of use and streamlined vacation rental management capabilities.

      What buyers like

      • Ease of use
      • Automation of property management tasks
      • Fast payment processing

      Common complaints

      • Lack of pricing transparency
      • Limited advanced customization options

      Buyer sentiment

      Buyer sentiment is mixed across 2 reviews, so it is worth reviewing the tradeoffs closely.

      Pros and Cons

      • Easy to use property management and point of sale software

      • Streamlined and automated property management processes

      • Direct payment deposits to chosen bank accounts for faster payouts

      • Pricing is quotation based, lacking upfront transparency

      • Limited information on advanced customization or integrations

      No pros or cons available for this product

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Hostaway or HotelFriend? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      Individual Calendar

      4 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Hostaway and HotelFriend in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Hostaway or HotelFriend?
      Hostaway edges out the other on user ratings (4.9 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Hostaway and HotelFriend offer a free trial?
      HotelFriend offers a free trial. Hostaway does not.
      What is the starting price of Hostaway vs HotelFriend?
      Hostaway starts at Contact for pricing. HotelFriend starts at $6.86 per month.
      What are the top alternatives to Hostaway?
      Top alternatives to Hostaway include MyVR, OwnerRez, Lodgable, Bookerville, 365Villas.
      What are the top alternatives to HotelFriend?
      Top alternatives to HotelFriend include Alphaletz, PropGOTO, Buildium, Landlord Vision, AppFolio Property Manager.