Which is better, Hiver or TARS?

TARS edges out Hiver based on user ratings across 166 reviews. That said, the best pick depends on your workflow — Hiver may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Hiver and TARS?

Key differences between Hiver and TARS include pricing (Hiver starts at $19 vs TARS at undisclosed); target audience (Hiver targets Large Enterprises while TARS serves Individuals). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Hiver and TARS offer a Free trial?

Yes, both Hiver and TARS offer a Free Trial.

Who are the typical users of Hiver?

Hiver is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of TARS?

TARS is designed for Individuals, Large Enterprises, Medium Business, Small Business.

What is the starting price of Hiver and TARS?

The starting price of Hiver is $19/user/month. Pricing for TARS is unavailable.

What are the best alternatives to Hiver?

Some top alternatives to Hiver include NuovoTeam, Gmelius, Stackby, mi.team, Picter.

What are the best alternatives to TARS?

Some top alternatives to TARS include Hiver, SmatBot, ChatMyBot, Rakebots, ChatBot.

Hiver vs TARS Comparison

Last updated: May 18, 2026

Hiver

4.2(522 reviews)

Starting at $19 /user/month

Free Trial
Large Enterprises
Medium Business

Hiver is an advanced cloud-based collaboration app that connects teams across the globe. It's essential to your daily work: stay up-to-date with your coworkers on mobile, web, desktop or apps. Hiver brings your email inb…

View Pricing Read Reviews

TARS

4.7(166 reviews)

Starting at Contact for pricing

Free Trial
Individuals
Large Enterprises

TARS, a chatbot/virtual agent that drives excellent customer experience by delivering intelligent conversations across multiple channels to offer an integrated support. TARS, a chatbot for Zendesk , is the first AI solut…

View Pricing Read Reviews

TARS leads on user satisfaction with a 4.7-star rating across 166 reviews.

Hiver vs TARS — at a glance

Feature	Hiver	TARS
Rating	4.2 / 5	4.7 / 5
Reviews	522	166
Starting price	$19 /user/month	Contact for pricing
Free trial	Yes	Yes
Free version	No	No
Best for	Large Enterprises, Medium Business, Small Business	Individuals, Large Enterprises, Medium Business
Category	Collaboration Software	Chatbots Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud
API	—	Available
Support modes	24/7 (Live rep), Online	24/7 (Live rep), Online
Data residency	—	Global

Key differences between Hiver and TARS

Pricing: Hiver starts at $19 /user/month. TARS pricing is not publicly listed.
Target audience: Hiver is built for Large Enterprises and Medium Business, while TARS targets Individuals and Large Enterprises.
User satisfaction: TARS scores higher with a 4.7-star average.
Deployment: Hiver supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; TARS supports SaaS/Web/Cloud.

Hiver vs TARS — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Collaboration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Hiver (1249) Talk to an expert Talk to an expert	TARS (140) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Hiver

Best for

Large Enterprises, Medium Business, Small Business

TARS

Best for AI-driven multi-channel customer support with Zendesk integration.

Choose if

You need seamless Zendesk integration for support workflow automation.
You want AI-powered live chat support on Messenger.
Your team requires flexible, configurable chatbot setup for diverse channels.

Consider alternatives if

You require transparent, out-of-the-box pricing without sales contact.
You need extensive pre-built integrations beyond Zendesk and Messenger.

Hiver typically suits Large Enterprises and Medium Business. TARS tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Hiver is an advanced cloud-based collaboration app that connects teams across the globe. It's essential to your daily work: stay up-to-date with your coworkers on mobile, web, desktop or ... Read More about Hiver	TARS, a chatbot/virtual agent that drives excellent customer experience by delivering intelligent conversations across multiple channels to offer an integrated support. TARS, a chatbot for ... Read More about TARS
Entry Level Pricing	Starts from $19 , yearly	Not Available
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score What's this? ↗	8.4/10	Not Available
User Ratings Based on verified Spotsaas reviews	4.2 (522)	4.7 (166)
Best Company Size	—	Small BusinessLarge Enterprises
	Get pricing help	Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Hiver and TARS Compare on Features?

Total Features	11 Features	0 Features
Unique Features	No unique features	No features
	Get Quote	Get Quote

Compare Hiver and TARS on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$19 , yearly	Not Available
Pricing Plans	FREE Free Get Started Free plan includes: Multi-channel shared inboxes Ticketing Show more + LITE $24 /user/month Get Started Everything in Free; plus: Customer portalEnable your customers to track and raise issues by building a portal for your brand. Workflow automations Show more + GROWTH $34 /user/month Get Started Everything in Lite; plus: Analytics for team performance. Custom reports Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Small Business Individuals Large Enterprises Freelancers	Medium Business Small Business Individuals Large Enterprises Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

Data Residency	—	🌐 Global

Hiver User Reviews & Rating Comparison

User Ratings	4.2 (based on 522 reviews)	4.7 (based on 166 reviews)
Rating Distribution	973 237 23 8 8	127 12 1 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is positive across 1249 reviews, with strong overall satisfaction.	Buyer sentiment Buyers generally express high satisfaction with TARS' AI-driven chatbot capabilities and integration, though pricing opacity and setup complexity are noted concerns. What buyers like AI-powered live chat Zendesk integration Customer experience improvement Common complaints Pricing transparency Setup complexity
Pros and Cons	No pros or cons available for this product	Integration with Zendesk for seamless support workflows AI-powered live support on Messenger High customer satisfaction rating (4.7/5) Pricing is not publicly disclosed, requiring sales contact Limited information on use cases and benefits publicly available
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	Daimler SecureNow GooglesNMore

Media and Screenshots

Screenshots	3 Screenshots	5 Screenshots
Videos	3 Videos	3 Videos

Top Alternatives to Hiver and TARS in 2026

Alternatives	NuovoTeam 4.5 Gmelius 4.5 Stackby 4.8	Hiver 4.2 SmatBot 4.5 ChatMyBot

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Hiver or TARS?: TARS edges out the other on user ratings (4.7 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Hiver and TARS offer a free trial?: Yes, both Hiver and TARS offer a free trial.
What is the starting price of Hiver vs TARS?: Hiver starts at $19 /user/month. TARS starts at Contact for pricing.
What are the top alternatives to Hiver?: Top alternatives to Hiver include NuovoTeam, Gmelius, Stackby, mi.team, Picter.
What are the top alternatives to TARS?: Top alternatives to TARS include Hiver, SmatBot, ChatMyBot, Rakebots, ChatBot.

Hiver vs TARS Comparison

Hiver

TARS

Hiver vs TARS — at a glance

Key differences between Hiver and TARS

Hiver vs TARS — find the better fit before you commit.

Hiver

TARS

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Software Demo

Demo

Get shortlist help from a software advisor

How do Hiver and TARS Compare on Features?

Compare Hiver and TARS on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Hiver User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Hiver and TARS in 2026

Frequently asked questions