Hively vs Customer Thermometer Comparison
Hively
Starting at $0 /month
- Large Enterprises
- Medium Business
Hively is a real-time customer feedback tool used by retail store managers and service business owners to capture shopper sentiment at the point of experience through simple emoji-style rating buttons. It lets customers…
Customer Thermometer
Starting at $29 /Month
- Freelancers / Consultants
- Large Enterprises
Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in website and its ability to be plac…
Hively leads on user satisfaction with a 4.2-star rating across 57 reviews.
Hively vs Customer Thermometer — at a glance
| Feature | Hively | Customer Thermometer |
|---|---|---|
| Rating | 4.2 / 5 | 3.7 / 5 |
| Reviews | 57 | 41 |
| Starting price | $0 /month | $29 /Month |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | — | — |
| Data residency | US | US |
Key differences between Hively and Customer Thermometer
- Pricing: Hively starts at $0 /month, while Customer Thermometer starts at $29 /Month.
- Target audience: Hively is built for Large Enterprises and Medium Business, while Customer Thermometer targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: Hively scores higher with a 4.2-star average.
- Deployment: Hively supports SaaS/Web/Cloud; Customer Thermometer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Hively vs Customer Thermometer — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Hively vs Customer Thermometer: Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Freelancers / Consultants, Large Enterprises, Medium Business
Hively typically suits Large Enterprises and Medium Business. Customer Thermometer tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Hively is a real-time customer feedback tool used by retail store managers and service business owners to capture shopper sentiment at the point of experience through simple emoji-style ... Read More about Hively | Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in ... Read More about Customer Thermometer |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 7.9/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Hively and Customer Thermometer Compare on Features?
Total Features | 6 Features | 9 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Hively and Customer Thermometer on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Hively vs Customer Thermometer: Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Hively vs Customer Thermometer Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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Data Residency | 🇺🇸 US | 🇺🇸 US |
Hively User Reviews & Rating Comparison
User Ratings | 4.2 (based on 57 reviews) | 3.7 (based on 41 reviews) |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 57 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 41 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Hively and Customer Thermometer Customers
Customers | No Customers information available. |  Adobe  NHS  Loreal |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  2 Videos |  4 Videos |
Top Alternatives to Hively and Customer Thermometer in 2026
Alternatives |
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Related Blogs and Articles for Survey User Feedback Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Hively or Customer Thermometer?
- Hively edges out the other on user ratings (4.2 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Hively and Customer Thermometer offer a free trial?
- Neither Hively nor Customer Thermometer currently lists a free trial.
- What is the starting price of Hively vs Customer Thermometer?
- Hively starts at $0 /month. Customer Thermometer starts at $29 /Month.
- What are the top alternatives to Hively?
- Top alternatives to Hively include Customer Thermometer, SurveyMonkey, SoGoSurvey, Enalyzer, SurveyWriter.
- What are the top alternatives to Customer Thermometer?
- Top alternatives to Customer Thermometer include Crowdsignal, Nicereply, Spark Chart, Surveyface, Block Survey.