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Hitsteps vs CleverTap Comparison

Last updated:

Hitsteps

4.3(40 reviews)

Starting at $4.99 /Month

  • Large Enterprises
  • Medium Business

Hitsteps is widely known for providing the most affordable and easy-to-use professional grade web analytics software. This software provides marketers with a single, consolidated view across their websites and digital pr…

CleverTap

4.7(260 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

CleverTap is an easy to use, affordable suite of mobile analytics tools that measure user activity on Android or iOS device based on app usage (mobile app), website visits (web app) and in-app events. CleverTap allows us…

CleverTap leads on user satisfaction with a 4.7-star rating across 260 reviews.

Hitsteps vs CleverTap — at a glance

FeatureHitstepsCleverTap
Rating4.3 / 54.7 / 5
Reviews40260
Starting price$4.99 /MonthContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryWeb Analytics SoftwareMobile Analytics Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsGDPR—
Data residencyUS—

Key differences between Hitsteps and CleverTap

  • Pricing: Hitsteps starts at $4.99 /Month. CleverTap pricing is not publicly listed.
  • Free trial: CleverTap offers a free trial; Hitsteps does not.
  • User satisfaction: CleverTap scores higher with a 4.7-star average.
  • Deployment: Hitsteps supports SaaS/Web/Cloud; CleverTap supports SaaS/Web/Cloud.

Hitsteps vs CleverTap — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Web Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Hitsteps - Web Analytics Software
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CleverTap - Mobile Analytics Software
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Hitsteps vs CleverTap: Biggest differences

Start here before you go deeper into features.

Hitsteps

Affordable, real-time web analytics ideal for medium-sized marketing teams.

Choose if
  • You need instant visitor insights with real-time graphics and alerts.
  • Your team prefers a simple, user-friendly interface with low setup complexity.
  • You want comprehensive, customizable reports without high costs.
Consider alternatives if
  • Your company requires extensive third-party integrations or marketplace apps.
  • You need strong multilingual support for non-English speaking teams.

CleverTap

Best for

Large Enterprises, Medium Business, Small Business

Hitsteps typically suits Large Enterprises and Medium Business. CleverTap tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Hitsteps is widely known for providing the most affordable and easy-to-use professional grade web analytics software. This software provides marketers with a single, consolidated view ... Read More about Hitsteps

CleverTap is an easy to use, affordable suite of mobile analytics tools that measure user activity on Android or iOS device based on app usage (mobile app), website visits (web app) and ... Read More about CleverTap

Entry Level Pricing

  • Starts from $4.99
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.7/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.35

(40)

4.74

(260)

Best Company Size

50 to 500 employeesMedium Business
100 to 1,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Hitsteps

  • Analytics: Hitsteps provides a complete suite of analytics tools that let managers track and understand user behavior on their websites. With real-time data, you can make informed decisions that improve user experience and optimize conversion rates.
  • User-Friendly Interface: Hitsteps is built for simplicity, so people without technical skills can work through its features easily. Your team can focus on insights rather than struggling with complex software.
  • Customizable Reports: Every business has unique needs. Hitsteps lets administrators generate reports built for your organization, so you can highlight the metrics that matter most and share these insights with stakeholders.

CleverTap

  • Personalized Customer Engagement: CleverTap lets your marketing team create experiences designed for each user, so communication feels relevant and timely, which drives higher engagement and loyalty.
  • Analytics and Insights: CleverTap's advanced analytics capabilities provide actionable insights into user behavior, letting you make data-driven decisions that improve your strategies and overall performance.
  • Easy Integration: CleverTap integrates smoothly with platforms you already use. You can unify your marketing efforts quickly without disrupting existing systems.
Best fit

Best fit

Hitsteps

  • 50 to 500 employees
  • Martech, Revtech, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

CleverTap

  • 100 to 1,000 employees
  • Martech, Fintech, eCommerce, SaaS, and Retail
  • often in roles such as Marketing Managers, Customer Engagement Specialists, Product Managers, and Data Analysts
Watchouts

Reasons buyers look elsewhere

Hitsteps

  • Lacks advanced analytics and custom reporting — teams needing deeper data segmentation typically add tools like Google Analytics or Mixpanel
  • Navigation is unintuitive for new users — teams with limited analytics experience report slower onboarding than competitors like Hotjar or Crazy Egg
  • Pricing scales poorly for high-traffic sites — companies tracking 10M+ monthly events often find cheaper alternatives in Plausible or Fathom

CleverTap

  • Users may seek alternatives to CleverTap due to budget constraints, as some businesses might find more cost-effective solutions that offer similar functionalities without the higher price tag associated with CleverTap.
  • Companies with specific industry needs may look for tailored marketing platforms that better address their unique requirements, providing specialized features that CleverTap might not fully support.
  • Organizations experiencing scalability challenges could explore alternatives that offer more flexible integration options or advanced analytics capabilities, ensuring they can grow without compromising on performance.

Software Demo

Demo

No software demo available

Hitsteps has not given any software demo yet

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Step 1 of 4

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How do Hitsteps and CleverTap Compare on Features?

Total Features

10 Features

10 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Hitsteps and CleverTap on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $4.99
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Hitsteps pricing
      CleverTap pricing

      Hitsteps vs CleverTap: Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Hitsteps vs CleverTap Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      —

      GDPR

      ✓ Yes
      —

      Data Residency

      🇺🇸 US
      —

      Hitsteps User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      25

      12

      2

      0

      1

      256

      38

      2

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use and real-time analytics, tempered by concerns over limited advanced features and onboarding challenges.

      What buyers like

      • Ease of use
      • Real-time visitor monitoring
      • Comprehensive analytics

      Common complaints

      • Limited integrations and marketplace options
      • Complexity for new users

      Buyer sentiment

      Buyer sentiment is very strong across 296 reviews, with consistently positive feedback.

      What buyers like

      • Campaign setup is straightforward, with clear analytics and reports.
      • AI supports personalized and targeted communication, including push notifications and email marketing.
      • Product management analytics interface gives a user-centric view of behavior data.

      Common complaints

      • Limited marketplace for additional apps and connectors, restricting advanced functionality.
      • The depth of features and customizations can be overwhelming for newcomers without proper guidance.

      Pros and Cons

      • Real-time monitoring of site visitors and traffic sources

      • User-friendly interface accessible to non-technical users

      • Comprehensive analytics with customizable reports

      • Limited marketplace offerings restricting advanced feature expansion

      • Some users find the feature set overwhelming without better onboarding

      • User-friendly platform for setting up campaigns, with intuitive analytics and reports.

      • Effective use of AI for personalized and targeted communication, including push notifications and email marketing.

      • Empowering user-centric product management with a comprehensive analytics interface.

      • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

      • The richness of features and customizations can be overwhelming for newcomers without proper support.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Hitsteps or CleverTap? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      Heat map

      3 Screenshots

      screenshots

      8 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to Hitsteps and CleverTap in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Hitsteps or CleverTap?
      CleverTap edges out the other on user ratings (4.7 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Hitsteps and CleverTap offer a free trial?
      CleverTap offers a free trial. Hitsteps does not.
      What is the starting price of Hitsteps vs CleverTap?
      Hitsteps starts at $4.99 /Month. CleverTap starts at Contact for pricing.
      What are the top alternatives to Hitsteps?
      Top alternatives to Hitsteps include SimilarWeb Pro, Matomo, Trackboxx, WebMaxy Analyzer, Mixpanel.
      What are the top alternatives to CleverTap?
      Top alternatives to CleverTap include Leanplum, AppsFlyer, Adjust, Kochava, Amplitude.