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Hightouch vs Supermetrics Comparison

Last updated:

Hightouch

4.7(310 reviews)

Starting at Free free

  • Mid-Market
  • Enterprise

Hightouch is the leading Reverse ETL platform that syncs data from warehouses (BigQuery, Snowflake, Redshift, Databricks) into business tools like Salesforce, HubSpot, Marketo, and 200+ destinations. It enables data team…

Supermetrics

4.4(642 reviews)

Starting at $69 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Supermetrics is a powerful performance management tool that streamlines all marketing metrics into one convenient location. Its integrations with top platforms like Google Analytics, Google Ads, and social media channels…

Hightouch leads on user satisfaction with a 4.7-star rating across 310 reviews.

Hightouch vs Supermetrics — at a glance

FeatureHightouchSupermetrics
Rating4.7 / 54.4 / 5
Reviews310642
Starting priceFree free$69 /User/Month
Free trial No Yes
Free version No No
Best forMid-Market, EnterpriseLarge Enterprises, Medium Business, Small Business
CategoryETL ToolsMarketing Analytics Software
PlatformsCloudSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesHelp Center, Community Forum, Email Support, Dedicated CSM (Enterprise)Business Hours, Online
CertificationsSOC 2
Data residencyGlobal

Key differences between Hightouch and Supermetrics

  • Pricing: Hightouch starts at Free free, while Supermetrics starts at $69 /User/Month.
  • Free trial: Supermetrics offers a free trial; Hightouch does not.
  • Target audience: Hightouch is built for Mid-Market and Enterprise, while Supermetrics targets Large Enterprises and Medium Business.
  • User satisfaction: Hightouch scores higher with a 4.7-star average.
  • Deployment: Hightouch supports Cloud; Supermetrics supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Hightouch vs Supermetrics — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most ETL Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Hightouch logo
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Supermetrics - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

Hightouch

Best for

Mid-Market, Enterprise

Supermetrics

Best for

Large Enterprises, Medium Business, Small Business

Hightouch typically suits Mid-Market and Enterprise. Supermetrics tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Hightouch is the leading Reverse ETL platform that syncs data from warehouses (BigQuery, Snowflake, Redshift, Databricks) into business tools like Salesforce, HubSpot, Marketo, and 200+ ... Read More about Hightouch

Supermetrics is a powerful performance management tool that streamlines all marketing metrics into one convenient location. Its integrations with top platforms like Google Analytics, Google ... Read More about Supermetrics

Entry Level Pricing

  • Starts from Free
  • Starts from $69 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.4/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.41

(642)
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Hightouch

  • Turn Warehouse Data into Business Action: Hightouch closes the gap between analytics and execution — customer data in your warehouse becomes live segmentation, enrichment, and personalization in your business tools.
  • Eliminate Custom Data Pipelines: Teams using Hightouch avoid building and maintaining bespoke ETL scripts to push data from the warehouse to CRM, MAP, or CDP — reducing engineering overhead.
  • No-Code Audience Activation: Customer Studio lets marketing teams build warehouse-backed audiences and push them to ad platforms or CRMs without filing data team tickets.
Best fit

Best fit

Hightouch

  • Data teams activating CRM enrichment by syncing warehouse-derived firmographics into Salesforce
  • Marketing teams building lookalike audiences in Meta and Google from warehouse behavioral data via Customer Studio
  • Growth teams triggering personalized email sequences in Braze based on product usage signals from BigQuery

Software Demo

Demo

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Step 1 of 4

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How do Hightouch and Supermetrics Compare on Features?

Total Features

5 Features

4 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Hightouch and Supermetrics on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Free
      • $69 , Billed Yearly

      Pricing Plans

      • Hobby (Google Sheets)

        • Number of Reports : Unlimited

        • Number of License Users : 1

        • Data Sources : Google Analytics

        Show more +

      • Pro (Google Sheets)

        • Includes features of Hobby plan, plus

        • Data sources : All (excluding Adobe Analytics, Adform, Google Ad Manager, Google Campaign Manager, Google Display and Video 360, Google Search Ads 360, HubSpot Professional and Enterprise)

        • Scheduled refresh : Daily, Weekly, Monthly

        Show more +

      • Super Pro (Google Sheets)

        • Includes features of Pro plan, plus

        • Data sources : All (excluding HubSpot Professional and Enterprise)

        • Scheduled Refresh : Hourly

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      Supermetrics pricing

      Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      Data Residency

      🌐 Global

      Hightouch User Reviews & Rating Comparison

      User Ratings

      4.7

      (based on 310 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      460

      211

      21

      6

      13

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 310 reviews, with consistently positive feedback.

      What buyers like

      • Largest destination library in Reverse ETL — 200+ native connectors cover the full martech and sales stack without requiring custom code.
      • Deep dbt integration means models and metrics defined in dbt are directly synced, keeping the warehouse as the single source of truth.
      • Customer Studio enables marketing and growth teams to build audience segments directly on warehouse data without SQL knowledge or data team involvement.

      Common complaints

      • Pricing is opaque — Starter and Professional tiers are usage-based without published rates, making total cost difficult to estimate without a sales conversation.
      • Initial setup and schema mapping can require data engineering time, particularly for warehouses with complex or non-standard data models.

      Buyer sentiment

      Buyer sentiment is positive across 711 reviews, with strong overall satisfaction.

      What buyers like

      • Reviewers find it easy to use, pulling data fast and reliably with minimal training.
      • A wide variety of connectors lets users combine many data sources in one place.
      • Integration with Looker Studio and Google Sheets automates reporting effectively.

      Common complaints

      • Many reviewers find the pricing high, especially for sole traders or small users.
      • Some report occasional bugs, instability or needing to reconnect data sources.
      • A few note limits on the number of connections or datasources.

      Pros and Cons

      • Largest destination library in Reverse ETL — 200+ native connectors cover the full martech and sales stack without requiring custom code.

      • Deep dbt integration means models and metrics defined in dbt are directly synced, keeping the warehouse as the single source of truth.

      • Customer Studio enables marketing and growth teams to build audience segments directly on warehouse data without SQL knowledge or data team involvement.

      • Pricing is opaque — Starter and Professional tiers are usage-based without published rates, making total cost difficult to estimate without a sales conversation.

      • Initial setup and schema mapping can require data engineering time, particularly for warehouses with complex or non-standard data models.

      • Reviewers find it easy to use, pulling data fast and reliably with minimal training.

      • A wide variety of connectors lets users combine many data sources in one place.

      • Integration with Looker Studio and Google Sheets automates reporting effectively.

      • Many reviewers find the pricing high, especially for sole traders or small users.

      • Some report occasional bugs, instability or needing to reconnect data sources.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Hightouch or Supermetrics? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Supermetrics API screenshot

      8 Screenshots

      Videos

      No videos available.

      video-0

      5 Videos

      Top Alternatives to Hightouch and Supermetrics in 2026

      Alternatives

      No Alternative products available.

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Hightouch or Supermetrics?
      Hightouch edges out the other on user ratings (4.7 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Hightouch and Supermetrics offer a free trial?
      Supermetrics offers a free trial. Hightouch does not.
      What is the starting price of Hightouch vs Supermetrics?
      Hightouch starts at Free free. Supermetrics starts at $69 /User/Month.
      What are the top alternatives to Supermetrics?
      Top alternatives to Supermetrics include Searchmetrics, Shortlist Metrics, Mainmetrics, Datorama, Adverity.