Which is better, Hibox or ChatWork?

Hibox edges out ChatWork based on user ratings across 70 reviews. That said, the best pick depends on your workflow — ChatWork may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Hibox and ChatWork?

Key differences between Hibox and ChatWork include pricing (Hibox starts at $4 vs ChatWork at undisclosed). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Hibox and ChatWork offer a Free trial?

Neither Hibox nor ChatWork offers a free trial.

Who are the typical users of Hibox?

Hibox is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of ChatWork?

ChatWork is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of Hibox and ChatWork?

The starting price of Hibox is $4/User/Month. Pricing for ChatWork is unavailable.

What are the best alternatives to Hibox?

Some top alternatives to Hibox include Teamline, Slack, Glip, Google Chat, Dialog.

What are the best alternatives to ChatWork?

Some top alternatives to ChatWork include Slack, Glip, Google Chat, uShare.to, Hibox.

Hibox vs ChatWork Comparison

Last updated: May 19, 2026

Hibox

4.8(70 reviews)

Starting at $4 /User/Month

Large Enterprises
Medium Business

Hibox is a complete business instant messaging software solution. Hibox is open source and free to use, thanks to its extensive collection of functions and flexible configuration options it can be enriched with ad-ons. T…

View Pricing Read Reviews

ChatWork

4.5(46 reviews)

Starting at Contact for pricing

Large Enterprises
Medium Business

ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made simpler by ChatWork which empo…

View Pricing Read Reviews

Hibox leads on user satisfaction with a 4.8-star rating across 70 reviews.

Hibox vs ChatWork — at a glance

Feature	Hibox	ChatWork
Rating	4.8 / 5	4.5 / 5
Reviews	70	46
Starting price	$4 /User/Month	Contact for pricing
Free trial	No	No
Free version	No	No
Best for	Large Enterprises, Medium Business, Small Business	Large Enterprises, Medium Business, Small Business
Category	Business Instant Messaging Software	Business Instant Messaging Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API	—	—
Support modes	Online	Online
Certifications	GDPR	GDPR
Data residency	Global	Global

Key differences between Hibox and ChatWork

Pricing: Hibox starts at $4 /User/Month. ChatWork pricing is not publicly listed.
User satisfaction: Hibox scores higher with a 4.8-star average.
Deployment: Hibox supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ChatWork supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Hibox vs ChatWork — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Hibox (1) Talk to an expert Talk to an expert	ChatWork (41) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Hibox

Best for customizable, open source team messaging with flexible integrations.

Choose if

You need an open source messaging platform for extensive customization.
Your team requires flexible configuration and add-on support for workflows.
You want easy integration with external systems via innovative architecture.

Consider alternatives if

You lack technical resources to manage and configure open source software.
You require turnkey solutions with out-of-the-box proprietary enterprise integrations.

ChatWork

Best for small to medium teams needing fast, simple business messaging and task logging.

Choose if

You want a straightforward, low-complexity messaging tool for internal and customer communication.
Your team benefits from quick task acceptance and activity logging via messages.
You operate a small or medium-sized business without need for complex workflows.

Consider alternatives if

Your company requires highly customizable or enterprise-grade workflow automation.
You need advanced project management features or detailed pricing transparency.

Hibox: Best for customizable, open source team messaging with flexible integrations. ChatWork: Best for small to medium teams needing fast, simple business messaging and task logging.

Description	Hibox is a complete business instant messaging software solution. Hibox is open source and free to use, thanks to its extensive collection of functions and flexible configuration options it ... Read More about Hibox	ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made ... Read More about ChatWork
Entry Level Pricing	Starts from $4	Not Available
Free Trial Availability	No free trial	No free trial
User Ratings Based on verified Spotsaas reviews	4.8 (70)	4.5 (46)
Best Company Size	Small BusinessMedium Business	Small BusinessMedium Business
	Get pricing help	Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Compare Hibox and ChatWork on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$4	Not Available
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Freelancers Small Business Medium Business Individuals	Large Enterprises Freelancers Small Business Medium Business Individuals
Platforms Supported	Installed - Windows Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Mobile - Windows Browser Based (Cloud)	Installed - Windows Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available
	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

HIPAA	—	✗ No
GDPR	✓ Yes	✓ Yes
Single Sign-On (SSO)	—	✓ Yes
Multi-Factor Auth (MFA)	—	✓ Yes
Data Encryption	✓ Yes	✓ Yes
Data Residency	🌐 Global	🌐 Global

Hibox User Reviews & Rating Comparison

User Ratings	4.8 (based on 70 reviews)	4.5 (based on 46 reviews)
Rating Distribution	1 0 0 0 0	24 13 4 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Users generally express high satisfaction with Hibox's flexibility, open source nature, and integration capabilities. What buyers like Customizability Integration options Ease of conversation analysis Common complaints Setup complexity Limited pricing transparency	Buyer sentiment Users appreciate ChatWork's simplicity and speed for business messaging but note limited advanced features and unclear pricing. What buyers like Ease of use Fast communication Task management via messaging Common complaints Lack of pricing transparency Limited advanced functionality
Pros and Cons	Open source nature allowing extensive customization Flexible configuration and add-on support Innovative architecture enabling easy integration with external systems Lack of publicly available pricing details for premium tiers Potential complexity in setup due to open source and configuration options	Simple and fast communication interface Enables worker-to-customer and worker-to-worker messaging Facilitates quick task acceptance and activity logging Limited information on advanced features or integrations No clear pricing details available
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Media and Screenshots

Screenshots	1 Screenshots	1 Screenshots
Videos	2 Videos	2 Videos

Top Alternatives to Hibox and ChatWork in 2026

Alternatives	Teamline 3.1 Slack 4.5 Glip 4.4	Slack 4.5 Glip 4.4 Google Chat 4.3

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Hibox or ChatWork?: Hibox edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Hibox and ChatWork offer a free trial?: Neither Hibox nor ChatWork currently lists a free trial.
What is the starting price of Hibox vs ChatWork?: Hibox starts at $4 /User/Month. ChatWork starts at Contact for pricing.
What are the top alternatives to Hibox?: Top alternatives to Hibox include Teamline, Slack, Glip, Google Chat, Dialog.
What are the top alternatives to ChatWork?: Top alternatives to ChatWork include Slack, Glip, Google Chat, uShare.to, Hibox.

Hibox vs ChatWork Comparison

Hibox

ChatWork

Hibox vs ChatWork — at a glance

Key differences between Hibox and ChatWork

Hibox vs ChatWork — find the better fit before you commit.

Hibox

ChatWork

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

User Ratings

Best Company Size

Software Demo

Demo

Get shortlist help from a software advisor

Compare Hibox and ChatWork on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Hibox User Reviews & Rating Comparison

Media and Screenshots

Screenshots

Videos

Top Alternatives to Hibox and ChatWork in 2026

Frequently asked questions