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Compare Help Sumo vs Desk365 vs Zendesk Support vs Zoho Desk

Help Sumo - Help Desk Software
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Desk365 - Help Desk Software
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Overview

Description

Help Sumo is a help desk software for small businesses and service providers. It seamlessly integrates ticketing, workflow, knowledge base, customer self-service portal into a single ... Read More

Desk 365 is web based help desk software, designed to automate it for IT department. It provides all the functions of a help desk to keep track of the incidents, assign them to technicians ... Read More

Entry Level Pricing
  • Starts from $19
  • Starts from $10 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

7.8/10

7.5/10

User Ratings
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Software Demo

Demo

Help Sumo has not given any software demo yet

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Desk365 has not given any software demo yet

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Features

Total Features

8 Features

5 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19
          • $10 , Billed Yearly
          Pricing Plans
          • Not Available
          • STARTER

            • Microsoft Teams Ticketing

            • Email Ticketing

            • Customer Management

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          • GROWTH

            • Microsoft Teams Ticketing

            • Email Ticketing

            • Customer Management

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          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          1

          Very Good

          0

          Good

          1

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos

          No videos available.

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Help Sumo offers Free Trial, but Desk365 does not.

          Help Sumo is designed for Large Enterprises, Medium Business and Small Business.

          Desk365 is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Help Sumo Starts at $19/User/Month whereas for Desk365 Starts at $10/User/Month when Billed Yearly.

          Some top alternatives to Help Sumo includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, ProProfs Help Desk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, HelpdeskEddy, LabiDesk, AzureDesk and Help Desk Premier.

          Some top alternatives to Desk365 includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Help Scout, LabiDesk, AzureDesk, BoldDesk and HR365 Helpdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].