NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Guesty vs HotelFriend Comparison

Last updated:

Guesty

4.5(524 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Small Business

Say goodbye to the tedious task of managing your short-term rentals with Guesty - a powerful Property Management Software. Increase your listings by 100% and boost revenues by 150% while saving more than 50 hours per wee…

HotelFriend

3.3(2 reviews)

Starting at $6.86 per month

  • Free Trial
  • Large Enterprises
  • Small Business

Introducing HotelFriend, the premier Property Management Software solution that revolutionizes hotel operations with its cutting-edge cloud platform. Elevate your daily tasks and enhance business efficiency with HotelFri…

Guesty leads on user satisfaction with a 4.5-star rating across 524 reviews.

Guesty vs HotelFriend — at a glance

FeatureGuestyHotelFriend
Rating4.5 / 53.3 / 5
Reviews5242
Starting priceContact for pricing$6.86 per month
Free trial Yes Yes
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Small Business, Medium Business
CategoryProperty Management SoftwareProperty Management Software
PlatformsSaaS/Web/Cloud, Mobile - iOSBrowser Based (Cloud), Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsGDPR—
Data residencyUSGlobal

Key differences between Guesty and HotelFriend

  • Pricing: HotelFriend starts at $6.86 per month. Guesty pricing is not publicly listed.
  • Target audience: Guesty is built for Medium Business and Small Business, while HotelFriend targets Large Enterprises and Small Business.
  • User satisfaction: Guesty scores higher with a 4.5-star average.
  • Deployment: Guesty supports SaaS/Web/Cloud, Mobile - iOS; HotelFriend supports Browser Based (Cloud), Mobile - Android, Mobile - iOS.

Guesty vs HotelFriend — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Property Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Guesty - Property Management Software
Talk to an expert
Talk to an expert
HotelFriend
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Guesty vs HotelFriend comparison

Get the full side-by-side as a PDF — these picks plus the top Property Management Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Guesty vs HotelFriend: Biggest differences

Start here before you go deeper into features.

Guesty

Best for

Medium Business, Small Business

HotelFriend

Best for

Large Enterprises, Small Business, Medium Business

Guesty typically suits Medium Business and Small Business. HotelFriend tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Say goodbye to the tedious task of managing your short-term rentals with Guesty - a powerful Property Management Software. Increase your listings by 100% and boost revenues by 150% while ... Read More about Guesty

Introducing HotelFriend, the premier Property Management Software solution that revolutionizes hotel operations with its cutting-edge cloud platform. Elevate your daily tasks and enhance ... Read More about HotelFriend

Entry Level Pricing

  • Not Available
  • Starts from $6.86 , Billed Yearly

Free Trial Availability

  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

4.52

(524)

3.25

(2)
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Guesty and HotelFriend Compare on Features?

Total Features

8 Features

8 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Guesty and HotelFriend on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $6.86 , Billed Yearly

      Pricing Plans

      • Not Available
      • Explore

        • All features explorable

        • Access to help center

        • Step-by-step tutorials

      • Manage

        $8.58

        per month

        • $ 8.58 per room per month billed monthly

        • $ 6.86 per room per month billed yearly

        • Cloud-based PMS with drag-n-drop Front Desk

        Show more +

      • Grow

        $13.41

        per month

        • $ 13.41 per room per month billed monthly

        • $ 10.73 per room per month billed yearly

        • Integrated Channel Manager (Booking, HRS, Expedia)

        Show more +

      • Browse all pricing plans

      Pricing Page

      Guesty pricing
      HotelFriend pricing

      Guesty vs HotelFriend: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Guesty vs HotelFriend Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      —

      Data Residency

      🇺🇸 US
      🌐 Global

      Guesty User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      550

      20

      9

      10

      46

      1

      0

      0

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 635 reviews, with consistently positive feedback.

      What buyers like

      • Increases listings significantly
      • Saves time with automation
      • Unified guest communication

      Common complaints

      • Limited customization options
      • May require training for new users
      • Pricing can be high for small operators

      Buyer sentiment

      Buyer sentiment is mixed across 2 reviews, so it is worth reviewing the tradeoffs closely.

      Pros and Cons

      • Significantly increases rental listings and revenue.

      • Automates communication to save time.

      • Integrates seamlessly with major booking platforms.

      • Customization may be limited for specific needs.

      • Learning curve for new users.

      No pros or cons available for this product

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Guesty or HotelFriend? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      Guesty screenshot

      7 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Guesty and HotelFriend in 2026

      Expand your comparison

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Guesty or HotelFriend?
      Guesty edges out the other on user ratings (4.5 vs 3.3). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Guesty and HotelFriend offer a free trial?
      Yes, both Guesty and HotelFriend offer a free trial.
      What is the starting price of Guesty vs HotelFriend?
      Guesty starts at Contact for pricing. HotelFriend starts at $6.86 per month.
      What are the top alternatives to Guesty?
      Top alternatives to Guesty include HotelFriend, HotelKey, HqO, Concierge Plus, INFO-Tracker.
      What are the top alternatives to HotelFriend?
      Top alternatives to HotelFriend include HotelKey, ManageCasa, HqO, Concierge Plus, TenantCloud.