Which is better, Grafana or New Relic APM?

Grafana edges out New Relic APM based on user ratings across 44 reviews. That said, the best pick depends on your workflow — New Relic APM may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Grafana and New Relic APM?

Key differences between Grafana and New Relic APM include pricing (Grafana starts at $49 vs New Relic APM at undisclosed); target audience (Grafana targets Large Enterprises while New Relic APM serves Freelancers / Consultants). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Grafana and New Relic APM offer a Free trial?

Yes, both Grafana and New Relic APM offer a Free Trial.

Who are the typical users of Grafana?

Grafana is built primarily for Large Enterprises, Medium Business, Small Business — worth checking against your own team profile before comparing further.

Who are the typical users of New Relic APM?

New Relic APM is built primarily for Freelancers / Consultants, Large Enterprises, Medium Business, Small Business — worth checking against your own team profile before comparing further.

What is the starting price of Grafana and New Relic APM?

The starting price of Grafana is $49/Month. Pricing for New Relic APM is unavailable.

What are the best alternatives to Grafana?

Some top alternatives to Grafana include iDashboards, DataHero, Databox, Klipfolio Dashboard, Prometheus.

What are the best alternatives to New Relic APM?

Some top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.

Grafana vs New Relic APM Comparison

Last updated: July 22, 2026

Grafana

4.6(44 reviews)

Starting at $49 /Month

Free Trial
Large Enterprises
Medium Business

Grafana is a feature-rich metrics dashboard and graph editor. It provides rich visualizations for time series data, including support for granular continuous and discrete triggers such as changes in context, changes in m…

View Pricing Read Reviews

New Relic APM

4.3(148 reviews)

Starting at Contact for pricing

Free Trial
Freelancers / Consultants
Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

View Pricing Read Reviews

Grafana leads on user satisfaction with a 4.6-star rating across 44 reviews.

Grafana vs New Relic APM — at a glance

Feature	Grafana	New Relic APM
Rating	4.6 / 5	4.3 / 5
Reviews	44	148
Starting price	$49 /Month	Contact for pricing
Free trial	Yes	Yes
Free version	No	No
Best for	Large Enterprises, Medium Business, Small Business	Freelancers / Consultants, Large Enterprises, Medium Business
Category	Dashboard Software	Application Performance Monitoring (APM) Tools
Integrations	1+ apps	—
Platforms	SaaS/Web/Cloud, Installed - Windows, Installed - Mac	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available
Support modes	Online	24/7 (Live rep)
Certifications	SOC 2, GDPR	SOC 2, HIPAA, GDPR, ISO 27001
Data residency	Global	Global

Key differences between Grafana and New Relic APM

Pricing: Grafana starts at $49 /Month. New Relic APM pricing is not publicly listed.
Target audience: Grafana is built for Large Enterprises and Medium Business, while New Relic APM targets Freelancers / Consultants and Large Enterprises.
User satisfaction: Grafana scores higher with a 4.6-star average.
Deployment: Grafana supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Grafana vs New Relic APM — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Dashboard Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Grafana (45) Talk to an expert Talk to an expert	New Relic APM (155) Talk to an expert Talk to an expert

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Grafana vs New Relic APM: Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Grafana

Best for flexible, real-time monitoring dashboards with extensive data source integrations.

Choose if

You need customizable dashboards for IT infrastructure or DevOps monitoring.
Your team requires seamless integration with tools like Prometheus and Loki.
You want an open-source platform with a rich plugin ecosystem for extensibility.

Consider alternatives if

You require advanced alerting features for complex scenarios beyond basic triggers.
You need a quick, out-of-the-box deployment with minimal setup effort.

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if

You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
Your organization requires flexible deployment across cloud and on-premises setups.
You have experienced DevOps or IT teams managing complex enterprise applications.

Consider alternatives if

You are a startup or small team with limited budget for monitoring tools.
Your team lacks experience in setting up and configuring application monitoring.

Grafana: Best for flexible, real-time monitoring dashboards with extensive data source integrations. New Relic APM: Best for detailed Java application performance monitoring in enterprise environments.

Description	Grafana is a feature-rich metrics dashboard and graph editor. It provides rich visualizations for time series data, including support for granular continuous and discrete triggers such as ... Read More about Grafana	New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM
Entry Level Pricing	Starts from $49	Not Available
Free Trial Availability	Get Free Trial	Get Free Trial
SpotScore What's this? ↗	9.4/10	9.8/10
User Ratings Based on verified Spotsaas reviews	4.57 (44)	4.25 (148)
Best Company Size	51-500 employees500+ employees	51-500 employees500+ employees
	Get pricing help	Get pricing help

Software Demo

Demo

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How do Grafana and New Relic APM Compare on Features?

Total Features	18 Features	12 Features
Unique Features	No unique features	No unique features
	Get Quote	Get Quote

Compare Grafana and New Relic APM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$49	Not Available
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Grafana vs New Relic APM: Other Details

Organization Types supported	Individuals Medium Business Small Business Freelancers Large Enterprises	Individuals Medium Business Small Business Freelancers Large Enterprises
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get help choosing	Get help choosing

Grafana vs New Relic APM Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	✓ Yes
HIPAA	—	✓ Yes
GDPR	✓ Yes	✓ Yes
ISO 27001	—	✓ Yes
Single Sign-On (SSO)	✓ Yes	✓ Yes
Multi-Factor Auth (MFA)	✓ Yes	✓ Yes
Data Encryption	✓ Yes	✓ Yes
Audit Logs	✓ Yes	✓ Yes
Data Residency	🌐 Global	🌐 Global

Grafana User Reviews & Rating Comparison

User Ratings	4.57 (based on 44 reviews)	4.25 (based on 148 reviews)
Rating Distribution	33 12 0 0 0	84 57 10 2 2
Spotsaas Editor’s POV generated by AI	Buyer sentiment Overall positive sentiment highlights Grafana's flexibility, user-friendly dashboards, and strong integration capabilities, tempered by some concerns about alerting limitations and setup complexity. What buyers like Flexibility in data visualization Ease of custom dashboard creation Integration with monitoring tools Common complaints Limited alerting features Complex initial setup	Buyer sentiment Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks. What buyers like Technology support breadth Flexible deployment Detailed transaction tracing Common complaints Cost scalability Setup complexity
Pros and Cons	Highly flexible visualization options supporting various data types Easy implementation of custom dashboards and API integration Seamless real-time monitoring integration with tools like Prometheus and Loki Alerting features are limited for specific visualizations and complex use cases Initial setup can be time-consuming and challenging for quick deployment	Supports wide range of technologies with strong Java focus Flexible deployment options for on-premises and cloud Detailed transaction tracing for root cause analysis Cost can increase significantly with scale Resource-intensive monitoring may impact app performance
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Salesforce Marketing Cloud Account Engagem...	No Integration information available.

Grafana and New Relic APM Customers

Customers	Roblox asos Sky Italia	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	8 Screenshots
Videos	1 Videos	1 Videos

Top Alternatives to Grafana and New Relic APM in 2026

Alternatives	iDashboards 4.46 DataHero 4.4 Databox 4.51	New Relic Alerts 4.29 Retrace 4.36 Scout APM 4.78

Frequently asked questions

Which is better, Grafana or New Relic APM?: Grafana edges out the other on user ratings (4.6 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Grafana and New Relic APM offer a free trial?: Yes, both Grafana and New Relic APM offer a free trial.
What is the starting price of Grafana vs New Relic APM?: Grafana starts at $49 /Month. New Relic APM starts at Contact for pricing.
What are the top alternatives to Grafana?: Top alternatives to Grafana include iDashboards, DataHero, Databox, Klipfolio Dashboard, Prometheus.
What are the top alternatives to New Relic APM?: Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.

Grafana vs New Relic APM Comparison

Grafana

New Relic APM

Grafana vs New Relic APM — at a glance

Key differences between Grafana and New Relic APM

Grafana vs New Relic APM — find the better fit before you commit.

Grafana

New Relic APM

Download this Grafana vs New Relic APM comparison

Grafana vs New Relic APM: Biggest differences

Description

Entry Level Pricing

Free Trial Availability

SpotScore

User Ratings

Best Company Size

Software Demo

Demo

Get decision help from a software advisor

How big is your team?

How do Grafana and New Relic APM Compare on Features?

Compare Grafana and New Relic APM on pricing

Grafana vs New Relic APM: Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Grafana vs New Relic APM Security & Compliance

Grafana User Reviews & Rating Comparison

Integrations

Integration with other apps

Grafana and New Relic APM Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Grafana and New Relic APM in 2026

Related Blogs and Articles for Application Performance Monitoring Apm Tools

Frequently asked questions