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GoTo Resolve vs xAssets Network Discovery Comparison

Last updated:

GoTo Resolve

4.4(329 reviews)

Starting at $39 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide efficient support to their clients any…

xAssets Network Discovery

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

xAssets Network Discovery is a specialized, extensible software solution for large and complex networks. It enables users to identify IT assets, such as PCs, Laptops, Servers, Network Equipment, and Software with no need…

GoTo Resolve leads on user satisfaction with a 4.4-star rating across 329 reviews.

GoTo Resolve vs xAssets Network Discovery — at a glance

FeatureGoTo ResolvexAssets Network Discovery
Rating4.4 / 5
Reviews329
Starting price$39 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareIT Asset Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSUS

Key differences between GoTo Resolve and xAssets Network Discovery

  • Pricing: GoTo Resolve starts at $39 /Month. xAssets Network Discovery pricing is not publicly listed.
  • Deployment: GoTo Resolve supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; xAssets Network Discovery supports SaaS/Web/Cloud.

GoTo Resolve vs xAssets Network Discovery — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GoTo Resolve - Remote Access Software
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Talk to an expert
xAssets Network Discovery - IT Asset Management (ITAM) Software
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

GoTo Resolve

Best for IT teams needing fast, AI-powered remote support and issue resolution.

Choose if
  • You want a simple, streamlined remote support tool with quick installation.
  • Your IT staff needs AI-driven diagnostics to speed up troubleshooting.
  • Your organization has 50 to 5,000 employees and requires integrated IT support features.
Consider alternatives if
  • You are a very small business with a limited IT budget.
  • You require extensive, reliable customer support availability without sales engagement.

xAssets Network Discovery

Best for agentless discovery of diverse IT assets in large, complex networks.

Choose if
  • You need to identify a wide range of IT assets without installing agents.
  • Maintaining endpoint performance and security during asset discovery is critical.
  • Your organization has 50 to 500 employees with complex network infrastructures.
Consider alternatives if
  • You require advanced IT asset management features like lifecycle or license tracking.
  • You operate in highly dynamic environments needing real-time asset updates.

GoTo Resolve: Best for IT teams needing fast, AI-powered remote support and issue resolution. xAssets Network Discovery: Best for agentless discovery of diverse IT assets in large, complex networks.

Description

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More about GoTo Resolve

xAssets Network Discovery is a specialized, extensible software solution for large and complex networks. It enables users to identify IT assets, such as PCs, Laptops, Servers, Network ... Read More about xAssets Network Discovery

Entry Level Pricing

  • Starts from $39 , Billed Yearly
  • Not Available

Free Trial Availability

SpotScore

What's this? ↗

9.3/10

7.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50 to 500 employees501 to 5,000 employees
50 to 500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

GoTo Resolve

  • IT Support: GoTo Resolve lets teams manage and resolve issues quickly, reducing downtime and improving productivity. Your IT support is just a click away, making problem-solving smooth.
  • Remote Access Capabilities: With reliable remote access tools, you can easily assist employees wherever they're working. This keeps your team connected and supported, maintaining business continuity even during unpredictable times.
  • User-Friendly Interface: Designed with both tech-savvy users and novices in mind, GoTo Resolve simplifies the troubleshooting process. Administrators will appreciate how easy it is to train staff on this platform, leading to quicker adoption and less frustration.

xAssets Network Discovery

  • With xAssets Network Discovery, you get a clear and detailed view of your entire IT environment. You can easily identify all connected devices, making sure no asset goes unnoticed.
  • Simplified Management: By automating the discovery process, we help you save time. Instead of manually tracking assets, you can focus on strategic initiatives while our software handles the work.
  • Better Security: Knowing what's connected to your network is critical for security. xAssets gives you real-time insights that let managers and administrators fix vulnerabilities and reduce risks.
Best fit

Best fit

GoTo Resolve

  • 50 to 5,000 employees
  • IT Services, Healthcare, Education, Financial Services, and Remote Work Solutions
  • IT Support Specialists, Help Desk Technicians, System Administrators, and Customer Support Managers

xAssets Network Discovery

  • 50 to 500 employees
  • Technology, IT Services, Financial Services, Healthcare, Manufacturing, and Education
  • IT Managers, Network Administrators, Systems Engineers, Compliance Officers, and Asset Managers
Watchouts

Reasons buyers look elsewhere

GoTo Resolve

  • Users may seek alternatives to GoTo Resolve for cost efficiency, especially if their organization requires a more budget-friendly solution without compromising on essential remote support features and functionality.
  • Organizations with specific compliance or security needs might look for alternatives that offer enhanced data protection measures or integration with existing security protocols that GoTo Resolve does not fully address.
  • Teams seeking a more user-friendly interface or greater customization options could explore alternatives that provide tailored experiences and easier navigation, enhancing overall productivity and user satisfaction.

xAssets Network Discovery

  • Lacks advanced reporting and deep integration with third-party IT management platforms
  • Missing compliance-specific features for regulated industries like healthcare or finance
  • No real-time asset discovery — relies on scheduled scans rather than continuous network monitoring

Software Demo

Demo

No software demo available

xAssets Network Discovery has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do GoTo Resolve and xAssets Network Discovery Compare on Features?

Total Features

7 Features

4 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare GoTo Resolve and xAssets Network Discovery on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $39 , Billed Yearly
      • Not Available

      Pricing Plans

      • Service Desk

        • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges

        • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team

        • Free upgrades

        Show more +

      • GoToAssist

        • 1 Agent

        • Agent Console

        • File Transfer

        Show more +

      • Not Available

      Pricing Page

      GoTo Resolve pricing
      xAssets Network Discovery pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Large Enterprises
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      GoTo Resolve User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      256

      140

      18

      0

      3

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use, quick setup, and effective remote support, tempered by concerns over occasional technical issues and support limitations.

      What buyers like

      • Ease of use
      • Quick installation
      • AI-powered issue resolution

      Common complaints

      • Software glitches
      • Limited customer support

      What buyers like

      • The software's agentless design eliminates the need to install programs on endpoints, reducing deployment complexity and minimizing the risk of system disruptions.
      • It detects a wide range of IT assets including PCs, laptops, servers, network equipment, and software—offering holistic visibility into large-scale infrastructures.
      • The discovery process is built to avoid impacting endpoint performance, which is essential for maintaining operational continuity during audits or scans.

      Common complaints

      • While excellent at discovery, it may lack more advanced IT asset management features like lifecycle tracking, contract management, or license compliance out of the box.
      • Its extensible architecture, while flexible, may require technical expertise to fully customize and integrate into specific enterprise workflows.
      • Depending on location, availability and responsiveness of support could be inconsistent, especially for international deployments.

      Pros and Cons

      • User-friendly interface with minimal interruptions

      • Quick installation and seamless troubleshooting

      • Robust AI features for fast issue diagnosis and resolution

      • Some users experience challenges during software installation

      • Limited customer support availability

      • The software’s agentless design eliminates the need to install programs on endpoints, reducing deployment complexity and minimizing the risk of system disruptions.

      • It detects a wide range of IT assets including PCs, laptops, servers, network equipment, and software—offering holistic visibility into large-scale infrastructures.

      • The discovery process is built to avoid impacting endpoint performance, which is essential for maintaining operational continuity during audits or scans.

      • While excellent at discovery, it may lack more advanced IT asset management features like lifecycle tracking, contract management, or license compliance out of the box.

      • Its extensible architecture, while powerful, may require technical expertise to fully customize and integrate into specific enterprise workflows.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used GoTo Resolve or xAssets Network Discovery? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Porsche

      Porsche

      Volvo

      Volvo

      Fujitsu

      Fujitsu

      Media and Screenshots

      Videos

      video-0

      4 Videos

      No videos available.

      Top Alternatives to GoTo Resolve and xAssets Network Discovery in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, GoTo Resolve or xAssets Network Discovery?
      GoTo Resolve edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do GoTo Resolve and xAssets Network Discovery offer a free trial?
      Yes, both GoTo Resolve and xAssets Network Discovery offer a free trial.
      What is the starting price of GoTo Resolve vs xAssets Network Discovery?
      GoTo Resolve starts at $39 /Month. xAssets Network Discovery starts at Contact for pricing.
      What are the top alternatives to GoTo Resolve?
      Top alternatives to GoTo Resolve include Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk.
      What are the top alternatives to xAssets Network Discovery?
      Top alternatives to xAssets Network Discovery include Cherwell Asset Management, Ivanti ITAM Suite, Asset Panda, Snipe-IT, ITM IT Asset Management.