GoTo Resolve vs ShowMyPC Comparison
GoTo Resolve
Starting at $39 /Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide efficient support to their clients any…
ShowMyPC
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ShowMyPC is a remote control software for Windows that allows users to access their computers, by other computers anywhere in the world. This feature-rich remote desktop software, provides an easy to use interface for fa…
GoTo Resolve leads on user satisfaction with a 4.4-star rating across 329 reviews.
GoTo Resolve vs ShowMyPC — at a glance
| Feature | GoTo Resolve | ShowMyPC |
|---|---|---|
| Rating | 4.4 / 5 | 4.0 / 5 |
| Reviews | 329 | 24 |
| Starting price | $39 /Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — |
| Support modes | Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | US | US |
Key differences between GoTo Resolve and ShowMyPC
- Pricing: GoTo Resolve starts at $39 /Month. ShowMyPC pricing is not publicly listed.
- Target audience: GoTo Resolve is built for Large Enterprises and Medium Business, while ShowMyPC targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: GoTo Resolve scores higher with a 4.4-star average.
- Deployment: GoTo Resolve supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ShowMyPC supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
GoTo Resolve vs ShowMyPC — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for IT teams needing fast, AI-powered remote support and issue resolution.
- You want a simple, streamlined remote support tool with quick installation.
- Your IT staff needs AI-driven diagnostics to speed up troubleshooting.
- Your organization has 50 to 5,000 employees and requires integrated IT support features.
- You are a very small business with a limited IT budget.
- You require extensive, reliable customer support availability without sales engagement.
Best for affordable, multi-platform remote access with easy setup.
- You need remote access across diverse platforms including Windows, Mac, Linux, Android, and iOS.
- You prioritize a simple, user-friendly interface with quick and hassle-free installation.
- You want cost-effective remote desktop software with affordable subscription pricing.
- Your organization requires flawless Mac support due to ShowMyPC’s limited Mac compatibility.
- You need highly stable, lag-free connections without occasional crashes or performance issues.
GoTo Resolve: Best for IT teams needing fast, AI-powered remote support and issue resolution. ShowMyPC: Best for affordable, multi-platform remote access with easy setup.
Description | Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More about GoTo Resolve | ShowMyPC is a remote control software for Windows that allows users to access their computers, by other computers anywhere in the world. This feature-rich remote desktop software, provides ... Read More about ShowMyPC |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.3/10 | 8.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50 to 500 employees501 to 5,000 employees | 50-500 employeesLarge Enterprises |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined IT Support: GoTo Resolve empowers teams to manage and resolve issues swiftly, reducing downtime and enhancing productivity. Imagine a world where your IT support is just a click away, making problem-solving seamless.
- Remote Access Capabilities: With robust remote access tools, you can effortlessly assist employees no matter where they are working from. This means your team can stay connected and supported, ensuring business continuity even during unpredictable times.
- User-Friendly Interface: Designed with both tech-savvy users and novices in mind, GoTo Resolve simplifies the troubleshooting process. Administrators will appreciate how easy it is to train staff on this platform, leading to quicker adoption and less frustration.
- Seamless Remote Access: With ShowMyPC, users can effortlessly connect to their computers or collaborate with colleagues from anywhere, enhancing productivity and flexibility. Managers will appreciate how easy it is for teams to stay connected, regardless of location.
- User-Friendly Interface: The intuitive design ensures that both tech-savvy and non-technical users can navigate the software without a steep learning curve. This means less time spent on training and more time focused on critical tasks.
- Robust Security Features: ShowMyPC prioritizes your data safety with strong encryption and secure connection protocols, giving you peace of mind when accessing sensitive information remotely. Executives can confidently utilize this tool knowing their data is protected.
Best fit
- 50 to 5,000 employees
- IT Services, Healthcare, Education, Financial Services, and Remote Work Solutions
- IT Support Specialists, Help Desk Technicians, System Administrators, and Customer Support Managers
- 50 to 500 employees.
- Industries: IT Services, Software Development, Remote Work Solutions, Education, Consulting.
- Job Titles: IT Support Specialists, System Administrators, Remote Team Managers, Technical Support Representatives, Trainers.
Reasons buyers look elsewhere
- Users may seek alternatives to GoTo Resolve for cost efficiency, especially if their organization requires a more budget-friendly solution without compromising on essential remote support features and functionality.
- Organizations with specific compliance or security needs might look for alternatives that offer enhanced data protection measures or integration with existing security protocols that GoTo Resolve does not fully address.
- Teams seeking a more user-friendly interface or greater customization options could explore alternatives that provide tailored experiences and easier navigation, enhancing overall productivity and user satisfaction.
- Users may seek alternatives to ShowMyPC due to concerns over security and privacy, as some may prefer solutions with more robust encryption and data protection features to safeguard sensitive information during remote access sessions.
- Those requiring advanced collaboration features might consider alternatives that offer integrated tools such as file sharing, video conferencing, or chat functionalities, enhancing teamwork during remote support or presentations.
- Users with specific operating system compatibility needs may look for alternatives that provide better support for various platforms, ensuring seamless performance across Windows, macOS, Linux, or mobile devices.
Software Demo
Demo |  ShowMyPC has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do GoTo Resolve and ShowMyPC Compare on Features?
Total Features | 7 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare GoTo Resolve and ShowMyPC on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
|
|
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
GoTo Resolve User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, quick setup, and effective remote support, tempered by concerns over occasional technical issues and support limitations. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting ease of use and affordability, tempered by concerns over occasional connection and performance issues. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Videos |  4 Videos | No videos available. |
|---|
Top Alternatives to GoTo Resolve and ShowMyPC in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Remote Access Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, GoTo Resolve or ShowMyPC?
- GoTo Resolve edges out the other on user ratings (4.4 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do GoTo Resolve and ShowMyPC offer a free trial?
- Yes, both GoTo Resolve and ShowMyPC offer a free trial.
- What is the starting price of GoTo Resolve vs ShowMyPC?
- GoTo Resolve starts at $39 /Month. ShowMyPC starts at Contact for pricing.
- What are the top alternatives to GoTo Resolve?
- Top alternatives to GoTo Resolve include Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk.
- What are the top alternatives to ShowMyPC?
- Top alternatives to ShowMyPC include Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, TeamViewer.