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GoTo Resolve vs LiveVoice vs Livestorm Comparison

Last updated:

GoTo Resolve

4.4(329 reviews)

Starting at $39 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide efficient support to their clients any…

LiveVoice

4.4(504 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

LiveVoice is an innovative app for audio streaming, perfect for anyone looking for a reliable way to transmit audio for live events. With features like remote and on-site language interpretation, real-time audio for over…

Livestorm

4.4(693 reviews)

Starting at $88 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Livestorm is the perfect online software for hosting live events using web conferencing. It features a fully-customizable interface, mobile compatibility and a host of helpful features. It is a powerful webinar platform…

GoTo Resolve vs LiveVoice vs Livestorm — at a glance

FeatureGoTo ResolveLiveVoiceLivestorm
Rating4.4 / 54.4 / 54.4 / 5
Reviews329504693
Starting price$39 /MonthContact for pricing$88 /Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareLive Stream SoftwareVideo Conferencing Software
Integrations2+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR
Data residencyUSGlobalUS

Key differences between GoTo Resolve and LiveVoice

  • Pricing: GoTo Resolve starts at $39 /Month. LiveVoice pricing is not publicly listed.
  • Free trial: GoTo Resolve offers a free trial; LiveVoice does not.
  • Deployment: GoTo Resolve supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; LiveVoice supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare GoTo Resolve vs LiveVoice vs Livestorm — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GoTo Resolve - Remote Access Software
Talk to an expert
Talk to an expert
LiveVoice - Live Stream Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

GoTo Resolve

Best for IT teams needing fast, AI-powered remote support and issue resolution.

Choose if
  • You want a simple, streamlined remote support tool with quick installation.
  • Your IT staff needs AI-driven diagnostics to speed up troubleshooting.
  • Your organization has 50 to 5,000 employees and requires integrated IT support features.
Consider alternatives if
  • You are a very small business with a limited IT budget.
  • You require extensive, reliable customer support availability without sales engagement.

LiveVoice

Best for

Large Enterprises, Medium Business, Small Business

Livestorm

Best for easy-to-use, browser-based webinars and virtual learning events.

Choose if
  • You need a simple, quick setup for professional webinars or training sessions.
  • Your team values strong customer support and responsive service.
  • You want a fully browser-based platform requiring no downloads for attendees.
Consider alternatives if
  • You require extensive customization of registration pages and webinar room design.
  • Your workflows depend on deep integrations with a wide variety of third-party tools.

GoTo Resolve typically suits Large Enterprises and Medium Business. LiveVoice tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More about GoTo Resolve

LiveVoice is an innovative app for audio streaming, perfect for anyone looking for a reliable way to transmit audio for live events. With features like remote and on-site language ... Read More about LiveVoice

Livestorm is the perfect online software for hosting live events using web conferencing. It features a fully-customizable interface, mobile compatibility and a host of helpful features. It ... Read More about Livestorm

Entry Level Pricing

  • Starts from $39 , Billed Yearly
  • Not Available
  • Starts from $88 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

7.9/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50 to 500 employees501 to 5,000 employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

GoTo Resolve

  • Streamlined IT Support: GoTo Resolve empowers teams to manage and resolve issues swiftly, reducing downtime and enhancing productivity. Imagine a world where your IT support is just a click away, making problem-solving seamless.
  • Remote Access Capabilities: With robust remote access tools, you can effortlessly assist employees no matter where they are working from. This means your team can stay connected and supported, ensuring business continuity even during unpredictable times.
  • User-Friendly Interface: Designed with both tech-savvy users and novices in mind, GoTo Resolve simplifies the troubleshooting process. Administrators will appreciate how easy it is to train staff on this platform, leading to quicker adoption and less frustration.
Best fit

Best fit

GoTo Resolve

  • 50 to 5,000 employees
  • IT Services, Healthcare, Education, Financial Services, and Remote Work Solutions
  • IT Support Specialists, Help Desk Technicians, System Administrators, and Customer Support Managers
Watchouts

Reasons buyers look elsewhere

GoTo Resolve

  • Users may seek alternatives to GoTo Resolve for cost efficiency, especially if their organization requires a more budget-friendly solution without compromising on essential remote support features and functionality.
  • Organizations with specific compliance or security needs might look for alternatives that offer enhanced data protection measures or integration with existing security protocols that GoTo Resolve does not fully address.
  • Teams seeking a more user-friendly interface or greater customization options could explore alternatives that provide tailored experiences and easier navigation, enhancing overall productivity and user satisfaction.

LiveVoice

No alternatives guidance available yet.

Livestorm

No alternatives guidance available yet.

Software Demo

Demo

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How do GoTo Resolve, LiveVoice and Livestorm Compare on Features?

Total Features

7 Features

4 Features

15 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare GoTo Resolve, LiveVoice and Livestorm on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $39 , Billed Yearly
        • Not Available
        • $88 , Billed Yearly

        Pricing Plans

        • Service Desk

          • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges

          • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team

          • Free upgrades

          Show more +

        • GoToAssist

          • 1 Agent

          • Agent Console

          • File Transfer

          Show more +

        • Not Available
        • Free

          • Up to 30 active contacts/month

          • Up to 20 minutes/session

          • Up to 30 live attendees

          Show more +

        • Pro

          • Up to 500 active contacts/month

          • Up to 4 hours/session

          • Up to 500 live attendees

          Show more +

        • Business

          • Unlimited active contacts

          • Up to 4 hours/session

          • Up to 3,000 live attendees

          Show more +

        • Browse all pricing plans

        Pricing Page

        GoTo Resolve pricing
        LiveVoice pricing
        Livestorm pricing

        Other Details

        Organization Types supported

        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        GoTo Resolve vs LiveVoice User Reviews & Rating Comparison

        User Ratings

        4.4

        (based on 504 reviews)

        Rating Distribution

        256

        140

        18

        0

        3

        0

        0

        0

        0

        0

        110

        25

        2

        0

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use, quick setup, and effective remote support, tempered by concerns over occasional technical issues and support limitations.

        What buyers like

        • Ease of use
        • Quick installation
        • AI-powered issue resolution

        Common complaints

        • Software glitches
        • Limited customer support

        Buyer sentiment

        Buyer sentiment is positive across 504 reviews, with strong overall satisfaction.

        What buyers like

        • Low latency transmission
        • Easy channel setup
        • Real-time stats

        Common complaints

        • Limited to audio streaming
        • No video support
        • Requires internet connection

        Buyer sentiment

        Users generally praise Livestorm for its ease of use, browser-based accessibility, and strong customer support, while noting some limitations in customization and integrations.

        What buyers like

        • Ease of use
        • Customer support
        • Browser-based accessibility

        Common complaints

        • Limited customization
        • Integration limitations

        Pros and Cons

        • User-friendly interface with minimal interruptions

        • Quick installation and seamless troubleshooting

        • Robust AI features for fast issue diagnosis and resolution

        • Some users experience challenges during software installation

        • Limited customer support availability

        • Offers low latency for seamless audio delivery.

        • Supports multiple audio channels for diverse audiences.

        • Includes real-time statistics for event monitoring.

        • Focuses solely on audio, lacking video capabilities.

        • May require technical expertise for setup.

        • Easy to use with intuitive settings enabling quick event setup

        • Browser-based platform requiring no software downloads

        • Excellent and responsive customer support

        • Limited customization options for registration pages and webinar room features

        • Design inconsistencies between registration pages and webinar rooms

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        WPP

        WPP

        AB Tasty

        AB Tasty

        PayFit

        PayFit

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        4 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, GoTo Resolve or LiveVoice?
        GoTo Resolve and LiveVoice are closely matched with equal user ratings of 4.4. The right choice depends on your team size, budget, and specific Live Stream Software needs.
        Do GoTo Resolve and LiveVoice offer a free trial?
        GoTo Resolve offers a free trial. LiveVoice does not.
        What is the starting price of GoTo Resolve vs LiveVoice?
        GoTo Resolve starts at $39 /Month. LiveVoice starts at Contact for pricing.
        What are the top alternatives to GoTo Resolve?
        Top alternatives to GoTo Resolve include Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk.
        What are the top alternatives to LiveVoice?
        Top alternatives to LiveVoice include Livestorm, OneStream, Be.Live, Crowdcast, Livapp.

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