GoTo Resolve vs Auvik Comparison
GoTo Resolve
Starting at $39 /Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide efficient support to their clients any…
Auvik
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Auvik is a cloud-based network monitoring and management platform for small to mid-sized IT teams. It automatically maps the network, tracks hardware inventory and lifecycle data, monitors for outages, and provides CLI c…
Auvik leads on user satisfaction with a 4.7-star rating across 279 reviews.
GoTo Resolve vs Auvik — at a glance
| Feature | GoTo Resolve | Auvik |
|---|---|---|
| Rating | 4.4 / 5 | 4.7 / 5 |
| Reviews | 376 | 279 |
| Starting price | $39 /Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | Network Monitoring Software |
| Integrations | — | 20+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | Online | Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, GDPR |
| Data residency | US | Global |
Key differences between GoTo Resolve and Auvik
- Pricing: GoTo Resolve starts at $39 /Month. Auvik pricing is not publicly listed.
- User satisfaction: Auvik scores higher with a 4.7-star average.
- Deployment: GoTo Resolve supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Auvik supports SaaS/Web/Cloud.
GoTo Resolve vs Auvik — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for IT teams needing fast, AI-powered remote support and issue resolution.
- You want a simple, streamlined remote support tool with quick installation.
- Your IT staff needs AI-driven diagnostics to speed up troubleshooting.
- Your organization has 50 to 5,000 employees and requires integrated IT support features.
- You are a very small business with a limited IT budget.
- You require extensive, reliable customer support availability without sales engagement.
Cloud-based network monitoring ideal for SMBs needing easy setup and real-time visibility.
- You manage networks for small to mid-sized businesses (50-500 employees).
- You want automated network mapping and device discovery without complex setup.
- You need real-time visibility to proactively prevent network outages.
- Your organization requires extensive customization and advanced integrations.
- You are a beginner without sufficient network management experience.
GoTo Resolve: Best for IT teams needing fast, AI-powered remote support and issue resolution. Auvik: Cloud-based network monitoring ideal for SMBs needing easy setup and real-time visibility.
Description | Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More about GoTo Resolve | Auvik is a cloud-based network monitoring and management platform for small to mid-sized IT teams. It automatically maps the network, tracks hardware inventory and lifecycle data, monitors ... Read More about Auvik |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.3/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50 to 500 employees501 to 5,000 employees | 50 to 500 employeesMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- IT Support: GoTo Resolve lets teams manage and resolve issues quickly, reducing downtime and improving productivity. Your IT support is just a click away, making problem-solving smooth.
- Remote Access Capabilities: With reliable remote access tools, you can easily assist employees wherever they're working. This keeps your team connected and supported, maintaining business continuity even during unpredictable times.
- User-Friendly Interface: Designed with both tech-savvy users and novices in mind, GoTo Resolve simplifies the troubleshooting process. Administrators will appreciate how easy it is to train staff on this platform, leading to quicker adoption and less frustration.
- Real-Time Network Visibility: Auvik gives you real-time insights into your entire network infrastructure. You can visualize and monitor every device, so nothing is missed.
- Proactive Issue Resolution: With automated alerts and detailed troubleshooting tools, Auvik helps teams identify and resolve network issues before they impact users. Managers can rest easy knowing their network is in capable hands.
- Simplified Documentation: The platform automatically generates network diagrams and documentation, saving administrators countless hours of manual work. This means you can focus more on strategic initiatives rather than getting bogged down in paperwork.
Best fit
- 50 to 5,000 employees
- IT Services, Healthcare, Education, Financial Services, and Remote Work Solutions
- IT Support Specialists, Help Desk Technicians, System Administrators, and Customer Support Managers
- 50 to 500 employees
- IT Services, Managed Service Providers (MSPs), Telecommunications, and Network Security
- Network Administrators, IT Managers, Systems Engineers, and Help Desk Technicians
Reasons buyers look elsewhere
- Users may seek alternatives to GoTo Resolve for cost efficiency, especially if their organization requires a more budget-friendly solution without compromising on essential remote support features and functionality.
- Organizations with specific compliance or security needs might look for alternatives that offer enhanced data protection measures or integration with existing security protocols that GoTo Resolve does not fully address.
- Teams seeking a more user-friendly interface or greater customization options could explore alternatives that provide tailored experiences and easier navigation, enhancing overall productivity and user satisfaction.
- Pricing is higher than competitors like SolarWinds or Cisco Meraki for equivalent network monitoring features
- Compliance integrations are limited — organizations needing HIPAA, PCI-DSS, or SOC 2 automation often add specialized tools
- Performance degrades on networks exceeding 5,000+ devices — teams managing large infrastructure switch to Cisco Meraki or Juniper Mist
Software Demo
Demo |
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How do GoTo Resolve and Auvik Compare on Features?
Total Features | 7 Features | 15 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare GoTo Resolve and Auvik on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
GoTo Resolve User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, quick setup, and effective remote support, tempered by concerns over occasional technical issues and support limitations. What buyers like
Common complaints
| Buyer sentiment Users consistently praise Auvik for its ease of setup, real-time network visibility, and effective troubleshooting capabilities, though some find its feature set overwhelming and desire more marketplace options. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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Media and Screenshots
Screenshots | No screenshots available. |  6 Screenshots |
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Videos |  4 Videos |  1 Videos |
Top Alternatives to GoTo Resolve and Auvik in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, GoTo Resolve or Auvik?
- Auvik edges out the other on user ratings (4.7 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do GoTo Resolve and Auvik offer a free trial?
- Yes, both GoTo Resolve and Auvik offer a free trial.
- What is the starting price of GoTo Resolve vs Auvik?
- GoTo Resolve starts at $39 /Month. Auvik starts at Contact for pricing.
- What are the top alternatives to GoTo Resolve?
- Top alternatives to GoTo Resolve include Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk.
- What are the top alternatives to Auvik?
- Top alternatives to Auvik include Nagios XI, Zabbix, Domotz PRO, PRTG Network Monitor, Nagios Network Analyzer.