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Google Chat vs Rocket.Chat Comparison

Last updated:

Google Chat

4.3(2,400 reviews)

Starting at $6 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat features as well as providing addit…

Rocket.Chat

3.9(156 reviews)

Starting at $2 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user presence and file transfer capabi…

Google Chat leads on user satisfaction with a 4.3-star rating across 2,400 reviews.

Google Chat vs Rocket.Chat — at a glance

FeatureGoogle ChatRocket.Chat
Rating4.3 / 53.9 / 5
Reviews2,400156
Starting price$6 /User/Month$2 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Google Chat and Rocket.Chat

  • Pricing: Google Chat starts at $6 /User/Month, while Rocket.Chat starts at $2 /User/Month.
  • User satisfaction: Google Chat scores higher with a 4.3-star average.
  • Deployment: Google Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Rocket.Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Google Chat vs Rocket.Chat — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Google Chat - Business Instant Messaging Software
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Rocket.Chat - Business Instant Messaging Software
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Biggest differences

Start here before you go deeper into features.

Google Chat

Best for

Large Enterprises, Medium Business, Small Business

Rocket.Chat

Best for

Large Enterprises, Medium Business, Small Business

Google Chat typically suits Large Enterprises and Medium Business. Rocket.Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat ... Read More about Google Chat

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user ... Read More about Rocket.Chat

Entry Level Pricing

  • Starts from $6
  • Starts from $2 , Billed Yearly

Free Trial Availability

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Google Chat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare Google Chat and Rocket.Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $6
      • $2 , Billed Yearly

      Pricing Plans

      • Not Available
      • Community (Self-Managed)

        • Recommended 1k Users

        • Unlimited Message History

        • 10.000 Monthly Push Notifications

        Show more +

      • Pro (Self-Managed)

        • Includes features of Community plan, plus

        • Unlimited Users

        • Social Network Login

        Show more +

      • Enterprise (Self-Managed)

        • Includes features of Pro plan, plus

        • High Scalability

        • Message Audit Panel / Audit Logs

        Show more +

      • Browse all pricing plans

      Pricing Page

      Google Chat pricing
      Rocket.Chat pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Google Chat User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 2400 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      210

      125

      45

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 2400 reviews, with strong overall satisfaction.

      What buyers like

      • Easy integration with Google services
      • User-friendly interface
      • Real-time collaboration tools

      Common complaints

      • Limited customization options
      • Dependent on Google ecosystem
      • Basic features compared to competitors

      Buyer sentiment

      Buyer sentiment is mixed to positive across 381 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Enterprise-level collaboration
      • Private messaging features
      • Persistent chat rooms

      Common complaints

      • May require technical setup
      • Limited customization options
      • Performance can vary

      Pros and Cons

      • Seamless integration with Google Workspace.

      • User-friendly interface for quick adoption.

      • Supports real-time collaboration effectively.

      • Limited outside Google ecosystem integration.

      • Privacy concerns may deter some users.

      • Strong focus on privacy and security

      • Flexible for large organizations

      • No client installation simplifies access

      • May require IT support for setup

      • Limited customization for user experience

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      The World Bank

      The World Bank

      Albourne

      Albourne

      Illumination MacGuff

      Illumination MacGuff

      Media and Screenshots

      Screenshots

      Hangouts Settings

      1 Screenshots

      Rocket.Chat Demo

      2 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Top Alternatives to Google Chat and Rocket.Chat in 2026

      Alternatives

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      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Google Chat or Rocket.Chat?
      Google Chat edges out the other on user ratings (4.3 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Google Chat and Rocket.Chat offer a free trial?
      Yes, both Google Chat and Rocket.Chat offer a free trial.
      What is the starting price of Google Chat vs Rocket.Chat?
      Google Chat starts at $6 /User/Month. Rocket.Chat starts at $2 /User/Month.
      What are the top alternatives to Google Chat?
      Top alternatives to Google Chat include Microsoft Teams, Slack, Glip, MeetSpace, Output Messenger.
      What are the top alternatives to Rocket.Chat?
      Top alternatives to Rocket.Chat include Slack, Glip, Google Chat, Zulip, IRCCloud.

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